Operational Performance Lead

Job responsibilities

DUTIES AND RESPONSIBILITIES

Design, oversee and co-ordinate GM wide performance improvement initiatives Line management of project team members Project management and day to day running of one or more large scale transformation projects Setting up and planning of the project(s) including project steering groups, project assurance function, project teams, project documentation using the CA programme management documentation and recognised project management methodologies Identifying resources to enable project delivery and assuring delivery on time and to budget Project reporting compliant with the CA programme governance framework Identifying and managing the risks associated with each project Maintaining knowledge of local, regional and national projects that are current and pending Providing expert project management advice and support to other staff and teams within the CA and partner organisations.

Leadership and expertise Act as a genuine and credible manager and leader for projects. Act as a subject matter expert for the scope of projects Exert influence upon senior clinical and managerial colleagues to ensure that project objectives remain a priority in their own work programmes Act as a local source of expertise about projects and co-ordinates all the resources that are available to support those seeking to improve services Remain up-to-date with developments and disseminate these developments to the appropriate audience

Set-up and organisation Lead the setting up of Project Boards, ensuring full representation from all key partners (including patients) and relevant stakeholders Manage the administration of Project Board meetings Oversee the preparation of agendas, papers and minutes for the Project Board meetings/Pathway Boards and the follow up agreed actions with responsible group members, holding them to account for lack of progress Facilitate full and active patient participation in improvement initiative design and delivery Build relationships across the Greater Manchester, including primary, secondary and community care as well as public & patient engagement

Communication and support Be the first point of contact for designated projects Act as a conduit between Clinical Lead and the Greater Manchester Cancer core team Lead the development of innovative proposals for pathway change and improvement Challenge Clinical Leads and the Project Boards if they exhibit a lack of ambition or consider objectives that do not contribute towards those of the GM Cancer plan Regularly update Greater Manchester Cancer senior management team with project developments and identify where support or challenge is needed Create reports and papers to update the Greater Manchester Cancer Board on project developments and to seek approval for recommended action

Data and information Research background data and literature from national and international sources Collate data and literature into concise reports and tools and present to the Clinical Lead, making clear recommendations for action Analyse cancer data and intelligence to identify trends, key messages and opportunities to improve patient outcomes and experience Lead the Project Boards in the collation and presentation of local system-wide audit data

Planning and reporting Develop and manage a performance improvement work programme ensuring that this contains clear objectives, tasks and identified leads Ensure that the work plan reflects, and contributes towards the achievement of, the wider Greater Manchester Cancer plan, goal and objectives of improved clinical care and patient experience and delivery of the planning guidance in a sustainable manner Lead the definition of outcome measures that can be monitored during the course of the work projects Track progress against these outcome measures and provide progress reports to GM Cancer Develop and maintain a risk register for the Project Board objectives and annual work plan, reporting risks and issues to the Clinical Lead according to a risk assessment framework Actively contribute to any provider service reviews as required

Qualifications

Essential

• Educated to postgraduate degree level or equivalent or significant experience of working at a similar level

Desirable

• Postgraduate degree in management studies or equivalent
• Formal project management qualification (e.g. PRINCE 2 practitioner or equivalent)

Experience

Essential

• experience as a Cancer Manager and or equivalent post within cancer operational management
• demonstrable working knowledge of the national cancer performance work programme and experience of working within this area
• experience of leadership without direct authority
• worked as part of a multidisciplinary team in a healthcare environment
• worked with senior clinical colleagues to sustainably improve services
• managed members of staff Has lead projects in complex and challenging environments
• managed and reported on risks and issues
• developed plans for service changes and improvements across multiple organisations
• demonstrable understanding of cancer services in Greater Manchester and the wider health & care system in the area
• demonstratable understanding of the flow of cancer pathways across Greater Manchester

Skills

Essential

• Use and knowledge of Microsoft Word, Excel, PowerPoint software to a high standard
• Can produce concise and insightful written materials for senior stakeholders or a broader audience as appropriate
• Can create and deliver presentations to a broad range of different stakeholders
• Can influence others to develop a shared vision
• Can challenge other team members and senior colleagues when necessary
• Numerate and able to understand complex financial information
• Can analyse very complex information from a wide range of sources where material may be conflicting
• Can use experience to make inferences and act where information is incomplete
• Can develop plans for the short and long term for services that extend across multiple organisations and adjust them as required
• Can monitor progress against plans, escalating risks and issues as appropriate
• Can manage own workload
• Can make informed decisions in the absence of complete information
• Can work to demanding and changing timescales

Knowledge

Essential

• Knowledge of Cancer Waiting Time standards and PTL management
• Knowledge of the National Cancer Planning Guidance requirements in relation to cancer performance
• Knowledge of the National Cancer Plan ambitions

Values

Essential

• Ability to demonstrate the organisational values and behaviours
• Acts with integrity, objectivity and sensitivity to a wide range of influences and situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).