Job summary
Are you passionate about shaping great leadership and helping colleagues grow in confidence, capability and impact? At The Christie, we know that effective, compassionate leadership plays a vital role in creating a positive culture where people can thrive. We're committed to supporting managers at every level with high-quality development that strengthens how we work together and the care we provide.
We're looking for an engaging, creative and skilled Leadership & Management Skills Facilitator to join our Workforce Development Team. In this influential role, you'll help design, deliver and continually improve a range of leadership and management programmes that align with our Trust priorities, The Christie Leadership & Management Competency Framework, and our Inclusive Culture Strategy. You'll work closely with colleagues across the Workforce Development Team and the Engagement & Organisational Development team to help embed purposeful and compassionate leadership behaviours across the organisation.
You'll be someone who brings curiosity and a passion for people. If you enjoy facilitating interactive learning, encouraging reflective practice and supporting behaviour change, this role offers a fantastic opportunity to make a meaningful and lasting impact on colleagues' experience, growth and confidence.
This role is: is full-time, Band 6 (job matching pending) and is a hybrid role based at our Withington site and home working. Fixed term for 12 months, 37.5 hours/week.
Main duties of the job
Main Duties:
Design, plan and deliver engaging leadership and management development sessions using face-to-face, virtual, blended and digital methods.
Use experiential, dynamic and group-centred facilitation approaches to support reflective practice and positive behavioural change.
Align all learning content with The Christie Leadership & Management Competency Framework and Trust priorities.
Evaluate programmes by collecting, analysing and reporting on participation and demographic data to ensure inclusive access and identify under-represented groups.
Adapt learning content based on evaluation findings, participant feedback, research and national NHS leadership requirements.
Design inclusive and accessible learning experiences that support diverse groups, including colleagues with specific learning needs or those who are harder to reach.
Deliver training on culture, relationships, people dynamics, systems and structures to support healthy team and organisational functioning.
Engage, motivate and influence participants at all levels through interactive, compassionate and challenging facilitation.
Provide guidance and support to colleagues to help them identify the most appropriate development opportunities based on their needs and goals.
Collaborate with colleagues across Workforce Development and Engagement & OD Teams to continually enhance our leadership and management development offer.
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
1. Plan, deliver, and evaluate interactive, learner-centred training sessions to meet leadership and management development needs within the Trust, following agreed frameworks and guidance.
2. Deliver training in a variety of settings, including face to face and on-line, using contemporary facilitation and group development skills, adapting learning to groups needs and requirements.
3. Work with colleagues to identify training needs and recommend appropriate development opportunities for all Christie staff.
4. Contribute to the design of training approaches that are inclusive and accessible to meet the needs of all stakeholders, including hard to reach groups, and groups with specific learning needs. Report outcomes to OD/Education leads.
5. Facilitate groups and individual sessions which require interactive teaching techniques, specialist knowledge, highly developed interpersonal skills and the ability to enthuse, inspire and challenge a range of colleagues including senior staff medical, nursing, AHP and managerial groups
6. Participate and contribute to leadership and management development forums within the Trust to share learning and support continuous improvement.
7. Facilitate conversations and development that supports people to reflect on relationships, culture, systems, and group dynamics.
8. Liaise with suitable external suppliers as required to support programme delivery, within agreed procurement arrangements.
9. Design and deliver tailored training sessions on leadership and management topics, including those that may involve sensitive or complex issues, as requested by teams or as part of organisational initiatives to promote key skills and behaviours. Ensure appropriate follow-up and signposting to further resources where needed.
10. Collect, monitor and analyse data to enable the development of reports, presentations and training events, and to support evaluation of interventions, to facilitate ongoing improvement.
11. Identify target audiences for leadership and management programmes and actively promote these sessions to ensure engagement from under-represented groups and relevant stakeholders. Work collaboratively to raise awareness of key initiatives and support uptake of training opportunities that enhance skills development across the organisation.
12. Monitor and analyse participation data for leadership and management programmes to identify trends in uptake and highlight under-represented groups. Take proactive steps to address disparities by promoting sessions to relevant teams and stakeholders, ensuring equitable access to development opportunities across the organisation
13. Analyse evaluation data, research, national policies and guidelines and theoretical developments and recommend options for enhancing our training programmes, practices and services accordingly. Prepare reports as required to support organisational learning and update relevant committees.
14. Maintain knowledge of current research and development in the field of Leadership, Management culture and inclusivity. Keep abreast of national guidance and requirements and contribute to updates of relevant policies and frameworks. Apply relevant learning into practice.
15. Represent the Workforce Development Team, and OD Team at meetings and events, when required. This can include presentation to small or large groups.
16. Contribute to improving quality and supporting equality and diversity, adapting content to meet the needs of different stakeholders.
17. Assist in maintaining own and others health, safety and security.
18. Any other duties as may be required from time-to-time and which are commensurate with the grade of the post.
Personal
Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs.
Attend relevant mandatory updates.
Be aware of relevant Trust policies and procedures and work within them.
Manage time effectively and efficiently.
Maintain the Christie values and behaviours.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
1. Plan, deliver, and evaluate interactive, learner-centred training sessions to meet leadership and management development needs within the Trust, following agreed frameworks and guidance.
2. Deliver training in a variety of settings, including face to face and on-line, using contemporary facilitation and group development skills, adapting learning to groups needs and requirements.
3. Work with colleagues to identify training needs and recommend appropriate development opportunities for all Christie staff.
4. Contribute to the design of training approaches that are inclusive and accessible to meet the needs of all stakeholders, including hard to reach groups, and groups with specific learning needs. Report outcomes to OD/Education leads.
5. Facilitate groups and individual sessions which require interactive teaching techniques, specialist knowledge, highly developed interpersonal skills and the ability to enthuse, inspire and challenge a range of colleagues including senior staff medical, nursing, AHP and managerial groups
6. Participate and contribute to leadership and management development forums within the Trust to share learning and support continuous improvement.
7. Facilitate conversations and development that supports people to reflect on relationships, culture, systems, and group dynamics.
8. Liaise with suitable external suppliers as required to support programme delivery, within agreed procurement arrangements.
9. Design and deliver tailored training sessions on leadership and management topics, including those that may involve sensitive or complex issues, as requested by teams or as part of organisational initiatives to promote key skills and behaviours. Ensure appropriate follow-up and signposting to further resources where needed.
10. Collect, monitor and analyse data to enable the development of reports, presentations and training events, and to support evaluation of interventions, to facilitate ongoing improvement.
11. Identify target audiences for leadership and management programmes and actively promote these sessions to ensure engagement from under-represented groups and relevant stakeholders. Work collaboratively to raise awareness of key initiatives and support uptake of training opportunities that enhance skills development across the organisation.
12. Monitor and analyse participation data for leadership and management programmes to identify trends in uptake and highlight under-represented groups. Take proactive steps to address disparities by promoting sessions to relevant teams and stakeholders, ensuring equitable access to development opportunities across the organisation
13. Analyse evaluation data, research, national policies and guidelines and theoretical developments and recommend options for enhancing our training programmes, practices and services accordingly. Prepare reports as required to support organisational learning and update relevant committees.
14. Maintain knowledge of current research and development in the field of Leadership, Management culture and inclusivity. Keep abreast of national guidance and requirements and contribute to updates of relevant policies and frameworks. Apply relevant learning into practice.
15. Represent the Workforce Development Team, and OD Team at meetings and events, when required. This can include presentation to small or large groups.
16. Contribute to improving quality and supporting equality and diversity, adapting content to meet the needs of different stakeholders.
17. Assist in maintaining own and others health, safety and security.
18. Any other duties as may be required from time-to-time and which are commensurate with the grade of the post.
Personal
Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs.
Attend relevant mandatory updates.
Be aware of relevant Trust policies and procedures and work within them.
Manage time effectively and efficiently.
Maintain the Christie values and behaviours.
Person Specification
Qualifications
Essential
- Degree in relevant field (or equivalent experience)
- Post graduate qualification or professional equivalent in a leadership & management, OD, CIPD, or psychosocial area (or equivalent experience)
- Evidence of continuing professional development
Desirable
- Post-graduate teaching qualification
- Membership of CIPD or BPS
- Coaching / mentoring /OD qualification
Experience
Essential
- Extensive experience in designing and facilitating interactive sessions/ courses across different leadership and management levels and to culturally diverse groups.
- Using creative and experiential approaches to support change in habits and behaviours and foster psychological safe environments.
- Facilitation in virtual, face to face and hybrid spaces.
- Using coaching approaches to develop people
- Data analysis and developing options to drive continuous improvement. Conducting training needs/gap analysis.
Desirable
- Leadership and management facilitation in health care
- Delivering sessions aligned with leadership and management frameworks
Skills
Essential
- Highly developed written and verbal communication, capable of producing different documents for different audiences, present complex information in a clear manger and adjust communication styles accordingly
- Deliver training sessions using experiential and interactive methods involving group interaction (i.e. non-didactic)
- Can manage complex and challenging group dynamics in training situations and adapt to group needs.
- Ability to give sensitive or challenging feedback to senior colleagues.
- Sound judgement, decision making and attention to detail.
- Ability to work collaboratively as part of a team and with independence and autonomy.
- Ability to adapt and be resilient amidst competing demands and changing circumstances.
- Can plan and manage workload and conflicting priorities and consistently meet deadlines.
- Ability to establish and maintain collaborative relationships to gain co-operation and engage others, through persuasion, empathy and sensitivity.
- Results-oriented - focused on achievement of effective outcomes making a difference to service users and or staff
- Computer literacy - competent in using Microsoft Office 365 to a good standard progressively and can self-learn and adapt to continual technological change.
Desirable
- Experience of supporting the creation of e-learning resources and/or using technology to enhance teaching techniques
Knowledge
Essential
- Extensive knowledge of leadership and management theory and practice and how this relates to culture.
- A practical understanding of the principles and application of andragogy (adult learning).
Desirable
- Significant knowledge of obehaviour change models and their application in training.
- Significant knowledge of oAdult learning theory beyond basic principles.
Values
Essential
- A strong personal commitment to creating more inclusive cultures
Other
Essential
- Working hours can be regular, with a degree of flexibility to meet the needs of the service
Person Specification
Qualifications
Essential
- Degree in relevant field (or equivalent experience)
- Post graduate qualification or professional equivalent in a leadership & management, OD, CIPD, or psychosocial area (or equivalent experience)
- Evidence of continuing professional development
Desirable
- Post-graduate teaching qualification
- Membership of CIPD or BPS
- Coaching / mentoring /OD qualification
Experience
Essential
- Extensive experience in designing and facilitating interactive sessions/ courses across different leadership and management levels and to culturally diverse groups.
- Using creative and experiential approaches to support change in habits and behaviours and foster psychological safe environments.
- Facilitation in virtual, face to face and hybrid spaces.
- Using coaching approaches to develop people
- Data analysis and developing options to drive continuous improvement. Conducting training needs/gap analysis.
Desirable
- Leadership and management facilitation in health care
- Delivering sessions aligned with leadership and management frameworks
Skills
Essential
- Highly developed written and verbal communication, capable of producing different documents for different audiences, present complex information in a clear manger and adjust communication styles accordingly
- Deliver training sessions using experiential and interactive methods involving group interaction (i.e. non-didactic)
- Can manage complex and challenging group dynamics in training situations and adapt to group needs.
- Ability to give sensitive or challenging feedback to senior colleagues.
- Sound judgement, decision making and attention to detail.
- Ability to work collaboratively as part of a team and with independence and autonomy.
- Ability to adapt and be resilient amidst competing demands and changing circumstances.
- Can plan and manage workload and conflicting priorities and consistently meet deadlines.
- Ability to establish and maintain collaborative relationships to gain co-operation and engage others, through persuasion, empathy and sensitivity.
- Results-oriented - focused on achievement of effective outcomes making a difference to service users and or staff
- Computer literacy - competent in using Microsoft Office 365 to a good standard progressively and can self-learn and adapt to continual technological change.
Desirable
- Experience of supporting the creation of e-learning resources and/or using technology to enhance teaching techniques
Knowledge
Essential
- Extensive knowledge of leadership and management theory and practice and how this relates to culture.
- A practical understanding of the principles and application of andragogy (adult learning).
Desirable
- Significant knowledge of obehaviour change models and their application in training.
- Significant knowledge of oAdult learning theory beyond basic principles.
Values
Essential
- A strong personal commitment to creating more inclusive cultures
Other
Essential
- Working hours can be regular, with a degree of flexibility to meet the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
