Clinical Project Manager

Job responsibilities

DUTIES AND RESPONSIBILITIES

KEY RESPONSIBILITIES

To lead and engage others in clinical Quality Improvement initiatives

To identify and achieve key performance indicators relating to the post

To work alongside stakeholders to deliver on a range of projects

To retain oversight and responsibility for using the QICA methodology in service development, audit and evaluation.

Ensure a coherent, shared and integrated approach between different disciplines and where applicable work collaboratively with other services

To be accountable for quality service delivery and the improvement of

COMMUNICATION AND RELATIONSHIP SKILLS

• Provides and interprets complex information, including of a sensitive nature. Reports on performance management relating to targets and operational activities, namely those relating to service development and quality improvement
• Delivers training on complex processes and technologies relating to service development initiatives
• Uses highly developed negotiation and communication skills to navigate difficult conversations, meetings and operational challenges
• Co-ordinates and communicates across multiple disciplines/services/agencies

PLANNING AND ORGANISATIONAL

• To develop, lead and organize the management and meetings associated with quality improvement
• To disseminate outcomes of projects locally and within the wider professional communities
• To support and engage staff in the undertaking of service development projects
• Provide leadership in the context of service development
• To manage own workload under the supervision of the Centre Manager, delegating responsibilities for specific tasks to administrators, practitioners and other professionals as required
• To be visible to all staff, patients and carers to be able to respond to requests for project support.
• Provide professional advice and guidance at a senior level within the service group.
• Contribute to service planning and development inline with the Trusts strategic objectives
• Participate in and initiate working groups within the Trust using projects to drive policy formation and change

ANALYTICAL AND JUDGEMENTAL SKILLS

• Establish appropriate methodologies to produce complex data that can be used to affect change/development
• Identify relevant information/metrics/performance indicators relating to local and trust quality targets
• Develops complex strategies and evaluation processes that facilitate comparisons of a range of options relating to service delivery
• Uses incidents and route cause analysis to identify trends and translates this into corrective and preventative actions
• Identifies opportunities for development

RESPONSIBILITY FOR PATIENT/CLIENT CARE

To ensure the radiotherapy and SACT services deliver high quality evidence-based care to all patients.

Keeps up to date with contemporary trends in treatment deliveries and patient care

Demonstrate personal and professional skills, including emotional intelligence which can be adapted to the needs of a diverse range of adult cancer patients

RESPONSIBILITY FOR POLICY/SERVICE DEVELOPMENT

Conforms with trust governance in relation to service development and policy writing

To be accountable for adherence of staff to relevant policies in relation to service development and QICA processes

To lead/participate in project management and service development and to implement outcomes in line trust policies

Work alongside governance teams to monitor and co-ordinate the implementation of policies and systems

Advanced knowledge and skills in the use of digital systems to create methods of collecting evidence and presenting.

Ensure policies are conformed with through appropriate training and education

Support radiotherapy and SACT leads in the implementation of clinical improvement work.

Author and contribute the development of protocols, standard operating procedures and/or clinical guidelines driven by project outcomes and evidence-base.

RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES

Works with the Centre Manager to identify financial implications of any project during the planning phase and monitors associated budgets

Ensures trust policy is complied with in regard to procurement of resources relating to projects and that costs are justified

Ensures tracking and maintenance of resources associated with projects under their management

Contributes to the development of business cases where required

RESPONSIBILITY FOR HUMAN RESOURCES

No direct line manager responsibility but will support and train radiographers, nurses and clinical support workers in the context of their involvement with service development projects

Coordinate with the centre manager and service leads regarding availability of staff to support with projects

RESPONSIBILITY FOR INFORMATION RESOURCES AND ADMINISTRATIVE DUTIES

The post holder will record personally generated information and ensure a system is in place- compliant with best practice in data management and Trust policies- to record, collate, process and store information on projects and associated data

The post holder will maintain departmental databases as appropriate according to radiotherapy and SACT processes and may assist in the proposal, development, implementation and training of these processes.

Collates, interprets and presents data and information from clinical and administrative processes, ensuring this is adapted to the target audience

Will generate reports, project write-ups and presentations

Facilitates the sharing of project outcomes with the wider scientific community, nationally and internationally.

Qualifications

Essential

• Degree level qualification associated with an allied health professional role.
• Holds a MSc or postgraduate level qualification with specialist knowledge of radiotherapy, SACT or project management (or equivalent experience)

Desirable

• CPD with a focus on service development in a clinical setting
• Additional relevant qualifications e.g. ECDL, ICH-GCP,.
• Formal project management qualification
• Leadership and management qualification

Experience

Essential

• Clinical experience in an oncology service
• Demonstrates involvement in successful delivery of change, development and performance in a clinical setting
• Mentorship training or experience
• Demonstrates experience in developing methodology for audit, service evaluation or research in a clinical setting

Desirable

• Experience of working in radiotherapy and/or SACT services.
• Experience of leading clinical projects and/or service development

Skills

Essential

• Able to lead and delegate a range of disciplines
• Able to effectively communicate information to senior managers, staff, patients, carers and where appropriate, external agencies
• Possesses negotiating, persuasive, motivational and reassurance skills.
• Emotional intelligence
• Strong oratory and presenting skills
• Can perform complex problem solving
• Ability to utilise QICA methodology in service development and change management

Desirable

• Able to translate trust/service level strategic objectives into local departmental projects
• Able to translate outcomes of projects into abstract/scientific paper and facilitate national/international sharing within professional communities.

Knowledge

Essential

• Knowledge of relevant legislation, theory and policies relating to oncology services
• Demonstrates awareness of appropriate methodologies
• Clear knowledge of risk management
• Clear knowledge of change management and leadership
• Expert knowledge of the principles of radiotherapy and/or SACT, applied to all aspects of the pathway
• Understands how to motivate and a lead a team toward objectives
• Good knowledge of other relevant legislation, guidance, and national working parties in radiotherapy/SACT

Desirable

• Knowledge of SACT and/or radiotherapy workflows and organisational structure
• Knowledge of how to disseminate findings of projects nationally and internationally
• Awareness of current trends in radiotherapy and/or SACT

Values

Essential

• Ability to demonstrate the organisational values and behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).