Job responsibilities
Participate in the planning, development, delivery and evaluation of a range of training events and services to meet the needs of MCLA client groups internally and externally.
Deliver training in a variety of settings, including face to face and on-line, using specialist skills to adapt learning and facilitation accordingly.
Deliver specialist knowledge to a range of colleagues which support the strategic development of high-quality communication skills informed by national policy and recent research.
Provide expert support to workforce colleagues, to proactively identify specialist training needs and opportunities for all Christie staff.
Develop strategies and new, innovative modes of delivery to meet the needs of all stakeholders, including hard to reach groups.
Facilitate groups and individual sessions which require highly developed interpersonal skills and the ability to challenge a range of colleagues including senior staff.
Deliver facilitation skills / teach the teacher training courses and provide expert advice and support to associate facilitators as appropriate, being a source of specialist advocacy and learning.
Deliver specialist training courses to complex and challenging groups, which can include highly emotive and distressing subjects and reactions. Following up and debriefing.
Have a proactive approach to the development of new business opportunities, working alongside the Senior Maguire Trainer and Education Business Manager to develop business cases and quotations.
Design and develop evidence-based tools for evaluation, audit and research in relation to all aspects of the training programme. Identify opportunities for dissemination of output, including publication in peer reviewed journals and presentations and high-profile conferences.
Maintain knowledge of current research and development in the field of communication skills training.
Analyse evaluation data, research, national policies and guidelines and theoretical developments and recommend options for developing and improving Maguire programmes, practices and services accordingly.
Represent the Maguire at meetings and events, when required. This can include presentation to large groups and conferences to represent the strategy of the team.
Contribute to the development of the MCLA profile by identifying opportunities for collaboration, publication and marketing.
Communicate and support members of the MCLA team and liaise with relevant staff from the trust and network on a range of matters.
Contribute to improving quality and supporting equality and diversity, adapting content to meet the needs of different stakeholders. Have an informed understanding of specialist communication needs which supports local and international markets.
Assist in maintaining own and others health, safety and security.
Any other duties as may be required from time to time and which are commensurate with the grade of the post.
Be involved in the appropriate recruitment of candidates to specialist courses. Work alongside the Senior Trainer in the development of a cadre of specialist trainers which supports the service requirements of the Christie.
PersonalParticipate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs.
Attend relevant mandatory updates.
Be aware of relevant Trust policies and procedures and work within them.
Manage time effectively and efficiently.
Maintain the Christie commitment at all times embracing the core principles, values and behaviours.
GENERAL STATEMENTS:
RISK MANAGEMENT
It is a standard element of the role and responsibility of all staff of the Trust that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards.
RECORDS MANAGEMENT/DATA PROTECTIONAs an employee of the Trust, you have a legal responsibility for all records (including patient health, financial, personal and administrative) that you gather or use as part of your work within the trust. The records may be paper, electronic, microfiche, audio or videotapes, x-ray images. You must consult your manager if you have any doubt as to the correct management of the records with which you work.HEALTH AND SAFETY REQUIREMENTS
All employees of the Trust have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Trust to meet its own legal duties and to report any circumstances that may compromise the health, safety and welfare of those affected by the Trust undertakings.
CONFIDENTIALITY AND INFORMATION SECURITY
As a Trust employee you are required to uphold the confidentiality of all records held by the trust, whether patient records or trust information. This duty lasts indefinitely and will continue after you leave the trust employment.
All Information which identifies individuals in whatever form (paper/pictures, electronic data/images or voice) is covered by the Data Protection Act 2018 and should be managed in accordance with this legislation.
TRUST POLICIES
The Trust operates a range of policies, e.g. Human Resources, Clinical Practice (available on the Trust intranet). All Trust employees must observe and adhere to the provisions outlined in these policies.
EQUALITY, DIVERSITY AND INCLUSION
The Christie NHS Foundation Trust is committed to advancing equality, diversity and inclusion for all our patients, other service users and staff. We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect.
It is your responsibility to understand and work in line with the Trusts equality, diversity, inclusion and human rights policies. You should value others and treat everyone you come into contact with at work with fairness, dignity and respect at all times and uphold their human and other rights.
INFECTION CONTROL
Healthcare workers have an overriding duty of care to patients and are expected to comply fully with the best practice standards. You have a responsibility to comply with Trust policies for personal and patient safety and for prevention of healthcare-associated infection (HCAI); this includes a requirement for rigorous and consistent compliance with Trust policies for hand hygiene, use of personal protective equipment and safe disposal of sharps. Knowledge, skills and behaviour in the workplace should reflect this; at annual appraisal you will be asked about application of practice measures known to be effective in reducing HCAI
ENVIRONMENTAL SUSTAINABILITY
All employees of the Trust have a responsibility to ensure they have an awareness of environmental sustainability issues which affect the Trust and to contribute to the achievement of the reduction of the Trusts environmental and energy performance footprint e.g. (but not limited to) the use of energy consumed in work spaces (heat/light/paper consumed) and to recycle consumable products wherever possible using appropriate facilities.
FLU VACCINATIONAll Trust staff must take part in the Trusts annual flu vaccination programme and ensure they receive the influenza vaccination on an annual basis.
