Transformation Project Lead

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

General: Lead large, complex and high-value projects/programmes from initiation to execution, under strict timelines and with budget and resource constraints. Manage the entire project lifecycle; from scoping requirements and defining objectives through to evaluation and end-of-project report writing, ensuring excellent stakeholder management and communication throughout. Attend, chair, and present at meetings including senior clinical and executive meetings.

Lead and facilitate meetings and manage conflicting viewpoints appropriately. Prioritise a challenging workload of multiple programmes and projects, exercising sound judgment in an extremely complex environment. Analyse key problems and issues within complex services, to identify areas for improvement and deliver appropriate solutions which are efficient and effective. This includes the ability to undertake audits, process mapping, root cause analysis etc. to gather, assimilate and interpret data, to establish the root cause of problems. Proactively identify and manage risks and issues, escalating as required. Contribute to the delivery of the Trusts VIP (Value Improvement Programme) targets through key programmes and projects. Proactively incorporate sustainability into service improvement & transformation programmes. Support the production of business cases when required, in partnership with clinical & operational teams. Manage inter-dependencies (e.g. political or legislative changes, structural or organisational plans) across projects, and incorporate any changes/mitigations into delivery plans. Deputise for the Divisional Transformation Manger as required.

Relationships

Must be able to work as part of a team to cover absences/annual leave whilst managing own workload. Develop and maintain positive and productive relationships with clinical and non-clinical staff at all levels across the Trust.

Reporting:

Produce and maintain regular reporting and provide progress updates to your line manager. Write formal portfolio, programme and project reports to be shared at executive level. This includes monitoring and escalating risks and issues that impact delivery. Use Trust reporting documentation, templates and systems as required.

Human Resources:

Day-to-day management of direct reports in line with appropriate policies, procedures, working practices and guidelines. Regular performance reporting; progress, status, achievements, to management as required. Support the development of direct reports in line with Appraisals, Investor in People, learning and development opportunities.

Policy/Service Development/Governance:

Ensure that policies or proposed changes to policies, are in line with legislation and Trust and NHS policies and guidelines. Ensure mandatory training is up to date. Work to local and national policies and procedures.

FREEDOM TO ACT

Work autonomously prioritising own workload. Encourage self and others to make firm and well considered decisions to move things forward. Proactively engage with the wider organisational context (beyond the Transformation Team and allocated programmes) and identify opportunities to make improvements.

RISK MANAGEMENT

It is a standard element of the role and responsibility of all staff of the Trust that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards.

The above is an outline of the tasks, responsibilities, and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the Department and the Organisation.

HEALTH AND SAFETY REQUIREMENTSAll employees of the Trust have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Trust to meet its own legal duties and to report any circumstances that may compromise the health, safety and welfare of those affected by the Trust undertakings.

CONFIDENTIALITY AND INFORMATION SECURITY

As a Trust employee you are required to uphold the confidentiality of all records held by the trust, whether patient records or trust information. This duty lasts indefinitely and will continue after you leave the trust employment.

All Information which identifies individuals in whatever form (paper/pictures, electronic data/images or voice) should be managed in accordance with the relevant legislative requirements.

TRUST POLICIESThe Trust operates a range of policies, e.g. Human Resources, Clinical Practice (available on the Trust intranet). All Trust employees must observe and adhere to the provisions outlined in these policies.

INFECTION CONTROL

Healthcare workers have an overriding duty of care to patients and are expected to comply fully with the best practice standards. You have a responsibility to comply with Trust policies for personal and patient safety and for prevention of healthcare-associated infection (HCAI); this includes a requirement for rigorous and consistent compliance with Trust policies for hand hygiene, use of personal protective equipment and safe disposal of sharps.

Other Duties

Maintain confidentiality and integrity at all times. Adhere to all Christie policies. Maintain a flexible approach to work to meet required targets. Undertake any other duties that may be required which are consistent with the grade and responsibility of the post-holder

Person Specification

Qualifications

Essential

• Degree or equivalent experience
• Recognised Project Management qualification (e.g. PRINCE 2, Agile)

Desirable

• Relevant post graduate qualification, or equivalent experience
• Recognised Change Management qualification.

Experience

Essential

• Evidence of leading large/complex projects, with end-to-end project management.
• Evidence of experience working with stakeholders at all levels.
• Experience of managing own workload with competing deadlines.
• Experience of conflict management.

Desirable

• Previous experience of working in the NHS.
• Experience in implementing and/or managing the following types of project: o Waiting list management o Electronic Patient Record o Reconfigured outpatient clinics o Paperless working o Capacity/demand projects o Service/activity transfers between NHS Trusts.

Skills

Essential

• Ability to work autonomously with minimal direct supervision.
• Ability to use own initiative to make key decisions in line with objectives.
• Ability to source, analyse and evaluate appropriate information/data to present the evidence for change in a clear manner.
• Ability to understand complex issues and/or service areas quickly.
• Evidence of ability to influence and negotiate.
• Evidence of excellent communication skills, including strong report writing and presentation skills, tailored to a senior audience.

Desirable

• Conceptual flexibility - ability to identify multiple feasible alternatives/options and hold these in focus simultaneously evaluating pros and cons.

Knowledge

Essential

• Evidence of understanding how project/change management methodologies are applied in practice.
• Excellent knowledge of MS Excel, MS Project, MS PowerPoint, Visio.
• Knowledge of risk and issue management processes.

Desirable

• Knowledge of NHS systems, e.g. Careflow, Electronic Patient Records, Epro.
• Understanding of the NHS; structure and governance

Values

Essential

• Demonstrates the organisational values and behaviors

Other

Essential

• Demonstrates enthusiasm for improving services for patients and staff.
• Demonstrates a clear reason for wanting this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Christie NHS FT

Address

Clinical Networked Services - E00255

Manchester

M20 4BX

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)