Ward Housekeeper

Job description

Job responsibilities

JOB PURPOSE

The Ward Housekeeper will be required to undertake a range of duties associated with the upkeep of the units environment and maintain the highest standard of cleanliness. To work as part of a team and in conjunction with the Domestic(s). As part of the unit team the Housekeeper will enhance the delivery of patient care by nursing staff and carers. The Housekeeper may at anytime be requested to assist in other areas as Service requires.

PROFESSIONAL

All members of hospital staff are required to maintain the confidentiality of Trust and patient information and use such information only as authorised for specific purposes. Report any concerns about the use of such information to your Ward Manager. All staff adhere to The Christie NHS FoundatonTrust Uniform Policy, furthermore to portray the professional image of the trust. The House Keepers duties must always be carried out in accordance with the Trusts Equal Opportunities Policy.

EDUCATION

Training will be given to enable the Housekeeper to undertake all duties.

INFECTION CONTROL

The trust holds a policy that all non clinical staff has to attend infection control mandatory training. All staff are encouraged to attend any other infection control educational sessions i.e. hand washing, food hygiene.

CLEANING DUTIES

To undertake cleaning duties in accordance with the schedules and procedures of the ward.

Undertake weekly cleaning of ward/unit equipment/environment as per disinfection/cleaning policy.

To monitor standard of cleanliness on the ward/Unit daily, liaising with Domestic service and Ward/Unit Manager.

ENVIRONMENT

To assist with patient meals and beverages as required in accordance with the trust hygiene and food handling policy. To ensure that patients are provided with water during their stay ( Please liaise with Ward Coordinator to ensure dietary requirement are followed e.g. Nil by mouth)

Offer refreshments to patients at regular times

Assist with mealtimes maintain cleanliness and tidiness of the kitchen, maintain stock levels of the kitchen, prepare and distribute meal trays. Clear meal trays and restock trolleys.

Check waiting area pre and post clinic ensuring clean and tidy

Clean waiting area chairs as per Housekeeper Duties

Check and record fridge temperatures daily.

To ensure kitchen is kept clean at all times and ensure good stock rotation system is in operation for dry goods and provisions. To receive and check stores and other supplies

To ensure the nurses office is kept tidy free from clutter and printer is clear.

To assist and direct patients/visitors where and when appropriate.

To assist with the movement and escort of patients under the direction of the nurse in charge.

To answer telephone greeting caller with: location, name and title.

To ensure that emails are read on a regular basis and auctioned as required.

To check and maintain adequate levels of linen. To assist staff in keeping the patient bed area clean and tidy. To remove and dispose of linen as per trust policy to collection points

To ensure barrier and vacated rooms are cleaned according to policy.

Ensure hand-washing equipment soap, paper towels, alcohol hand gel are available at all in designated areas

To ensure that all medical devices are cleaned and problems reported

To observe and maintain a high standard of fixture and fittings. To escalate any problems or concerns and complete relevant documentation

To have an overall awareness of the ward/Unit environment, including general safety aspects e.g. Patient call bell, fire exits, alarm bells, etc.

The Housekeepers duties must always be carried out in accordance with the Trusts Equal Opportunities Policy.

The Housekeeper is responsible for taking reasonable care with regard to him/her, as well as for any colleagues, patients or visitors who might be affected by any act or failure to act by the Housekeeper in accordance with the Trusts policies on Health and Safety at Work.

These duties and responsibilities are neither exclusive nor exhaustive and management reserves the right to require staff to undertake other duties and responsibilities consistent with the grade of the post.

Person Specification

Experience

Essential

• Basic understanding of hygiene standards
• Previous experience of working in a hospital environment an advantage

Desirable

• Experience of housekeeping in healthcare setting

Skills

Essential

• Good communication skills
• Computer literacy able to access and respond to trust emails
• To work as part of a team

Knowledge

Essential

• Participate in own personal development
• Ensure that Personal Development Plan (PDP) is updated as per trust policy

Values

Essential

• Ability to demonstrate the organisational values and behaviours

Other

Essential

• Flexible, motivated and able to work under own initiative.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Christie NHS FT

Address

Ward 4 - E00004

Manchester

M20 4BX

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)