Job summary
We are seeking a Pathway Data Coordinator to join the NHS Proton Registry team at The Christie NHS Foundation Trust. This is an exciting opportunity to join a multidisciplinary, data driven team, and play a key role in the NHS Proton Beam Therapy (PBT) service.We are looking for an enthusiastic candidate, who has the necessary qualifications and skills to be able deliver a high quality and efficient service, in relation to proton patient pathway. You will have the skills to effectively communicate with a broad range of colleagues, knowledge of patients' pathway of care and cancer services, and experience of hospital specific administration systems.This role provides the opportunity to be an integral part of the NHS Proton Registry and NHS PBT service, facilitating timely delivery of treatment and aiding in crucial outcomes analysis to ensure the best treatments are delivered to patients, and continuous developments are made to the service.This is a permanent position, with the option to work a mixture of onsite at The Christie or from home.
Main duties of the job
- Manage the administration of the NHSE PBT Referral Portal, resolving allocation issues, and act as first point of contact regarding portal-tracked pathways.- Identify and escalate any pathway bottlenecks and undertake failsafe coordination activities.- Produce speciality-specific reports as required and distribute pre-defined KPI and performance dashboards.- Support the Registry analytics division in the production of bespoke reports.- Handle regulatory and compliance requests, including coordination of responses to Freedom of Information and Parliamentary Questions.- Support with data quality monitoring activities, using relevant clinical systems and liaising with responsible stakeholders to ensure high standards of data quality.- Support with policy and process development, contributing to PBT pathway policy refinement and work-instructions.- Provide administrative and governance support to the NHS Proton Registry, facilitating Registry stakeholder meetings, and managing the Registry opt-out recording.- Effectively communicate using appropriate terminology with colleagues across multiple disciplines, including the Registry team and NHSE stakeholders, the Proton Clinical Outcomes Units (PCOU), clinical stakeholders, digital service teams, and the wider PBT service teams
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIESPathway Coordination & Validation
Patient pathway queries Progressing patient referrals through the NHSE PBT referral portal resolvingallocation issues (e.g. Treatment centre allocations) not handled automaticallyby Direct Passthrough Act as first point-of-contact for clinicians, centres and commissionersregarding individual portal-tracked pathwaysEscalation & breach avoidance Identify and escalate any pathway bottlenecks (e.g. backlog, insufficientcentre capacity) to relevant Department and/or Team Manager for actionStop or pause direct passthrough components when clinically indicated orrequired Ensure referral to treatment (RTT) standards and national rules are adheredto, undertaking regular audits. Undertake failsafe coordination activities.Coordination of Patient Pathway Facilitate the timely and accurate delivery of all clinical informationrequirements, liaising with clinical teams, MDTs and departments across theTrust, and at tertiary centres, to ensure availability at required pathway points.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIESPathway Coordination & Validation
Patient pathway queries Progressing patient referrals through the NHSE PBT referral portal resolvingallocation issues (e.g. Treatment centre allocations) not handled automaticallyby Direct Passthrough Act as first point-of-contact for clinicians, centres and commissionersregarding individual portal-tracked pathwaysEscalation & breach avoidance Identify and escalate any pathway bottlenecks (e.g. backlog, insufficientcentre capacity) to relevant Department and/or Team Manager for actionStop or pause direct passthrough components when clinically indicated orrequired Ensure referral to treatment (RTT) standards and national rules are adheredto, undertaking regular audits. Undertake failsafe coordination activities.Coordination of Patient Pathway Facilitate the timely and accurate delivery of all clinical informationrequirements, liaising with clinical teams, MDTs and departments across theTrust, and at tertiary centres, to ensure availability at required pathway points.
Person Specification
QUALIFICATIONS
Essential
- Educated to Degree level or equivalent experience
- Extensive and demonstrable knowledge and experience (to at least RSA level 3 or equivalent) of the full range of administrative systems to include all Microsoft applications and hospital based IT systems
Desirable
- Evidence of ongoing study relevant to this position
EXPERIENCE
Essential
- Specialty knowledge and experience of cancer and referral to treatment services gained within a similar role within the NHS.
- Experience of working without supervision and as part of a team, pro-actively and effectively managing your own workload to meet constricting targets/deadlines.
- Experience in an information role involving the querying of data
- Previous NHS experience
- Previous experience of working within a multidisciplinary environment.
- Experience of hospital specific administration systems.
- Previous knowledge and experience of Data collection/Validation and Data validation systems
Desirable
- Experience of providing an information management service to requestors NHS experience
- To have experience of service improvement work.
- Experience of supervising and allocating work of administrative staff.
SKILLS
Essential
- Intermediate skills in Microsoft Excel
- Ability to communicate basic technical issues to a variety of staff at different levels
- Ability to work logically with great attention to detail
- Good communication skills
- Demonstrable evidence of use of own initiative
- Able to work to deadlines, prioritise and manage workload
- Able to be task orientated with a flexible approach to meet changing workload demands
Desirable
- Application of essential skills within NHS Environment
- Skills in data analysis and report writing
- Querying Business Intelligence dashboards (Tableau, Microsoft Power BI, etc)
KNOWLEDGE
Essential
- Understanding of patients pathway of care through an acute trust setting.
- Knowledge of a variety of hospital based data information systems
- Knowledge of NHS datasets and submission of information to external parties
- Full working knowledge of the NHS RTT, Cancer and Access Standards.
- Demonstrate knowledge of medical terminology or willingness to undertake further study.
- Working knowledge of MS Office and databases.
Desirable
- Knowledge of hospital services and how services inter-link
- Knowledge of system integration interfaces and the principles between data exchange between systems
- Experience of using electronic case report forms and ePROMS
VALUES
Essential
- Ability to demonstrate the organisational values and behaviours
OTHER
Essential
- Evidence of continuing professional and personal development
- Hybrid/Office based role with the need for travel to the Christie managed sites or partner sites as necessary
- Maintain confidentiality relating to patient data and sensitive information relating to the business of the Trust
- Ability to work flexibly to meet key deadline and core service coverage
Person Specification
QUALIFICATIONS
Essential
- Educated to Degree level or equivalent experience
- Extensive and demonstrable knowledge and experience (to at least RSA level 3 or equivalent) of the full range of administrative systems to include all Microsoft applications and hospital based IT systems
Desirable
- Evidence of ongoing study relevant to this position
EXPERIENCE
Essential
- Specialty knowledge and experience of cancer and referral to treatment services gained within a similar role within the NHS.
- Experience of working without supervision and as part of a team, pro-actively and effectively managing your own workload to meet constricting targets/deadlines.
- Experience in an information role involving the querying of data
- Previous NHS experience
- Previous experience of working within a multidisciplinary environment.
- Experience of hospital specific administration systems.
- Previous knowledge and experience of Data collection/Validation and Data validation systems
Desirable
- Experience of providing an information management service to requestors NHS experience
- To have experience of service improvement work.
- Experience of supervising and allocating work of administrative staff.
SKILLS
Essential
- Intermediate skills in Microsoft Excel
- Ability to communicate basic technical issues to a variety of staff at different levels
- Ability to work logically with great attention to detail
- Good communication skills
- Demonstrable evidence of use of own initiative
- Able to work to deadlines, prioritise and manage workload
- Able to be task orientated with a flexible approach to meet changing workload demands
Desirable
- Application of essential skills within NHS Environment
- Skills in data analysis and report writing
- Querying Business Intelligence dashboards (Tableau, Microsoft Power BI, etc)
KNOWLEDGE
Essential
- Understanding of patients pathway of care through an acute trust setting.
- Knowledge of a variety of hospital based data information systems
- Knowledge of NHS datasets and submission of information to external parties
- Full working knowledge of the NHS RTT, Cancer and Access Standards.
- Demonstrate knowledge of medical terminology or willingness to undertake further study.
- Working knowledge of MS Office and databases.
Desirable
- Knowledge of hospital services and how services inter-link
- Knowledge of system integration interfaces and the principles between data exchange between systems
- Experience of using electronic case report forms and ePROMS
VALUES
Essential
- Ability to demonstrate the organisational values and behaviours
OTHER
Essential
- Evidence of continuing professional and personal development
- Hybrid/Office based role with the need for travel to the Christie managed sites or partner sites as necessary
- Maintain confidentiality relating to patient data and sensitive information relating to the business of the Trust
- Ability to work flexibly to meet key deadline and core service coverage
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
