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The Christie NHS FT

Haematology Scheduler

The closing date is 30 September 2025

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Job summary

The Haematology and Transplant Day Unit is looking to recruit a highly motivated, energetic and efficient team player to join the Haematology Directorate.The post holder will have the ability to work on their own initiative and be able to prioritise their own workload. The main purpose of the role is to support the efficient running of the Haematology Administrative team.The post holder will also assist the Medical and Nursing teams with clerical tasks such ensuring clinics are properly prepared and scheduling appointments.The post holder will be well organised, have a pleasant and approachable manner, be proactive, able to use there initiative and able to work well is a busy, fast paced environment. Good communication and IT skills are essential.

Main duties of the job

The main purpose of the role is to ensure the efficient running of the Haematology & Transplant Day Unit by being responsible for the scheduling of all planned day cases and clinic appointments. In addition, the post holder is responsible for ensuring all administration tasks are completed to support the clinical team on the unit. The post holder will work closely with the Scheduling Team Leader, Clerical Officers, Medical Secretaries, and the clinical teams to ensure all systems are managed effectively according to Trust procedure.

About us

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

413-98125-CNS-MS

Job locations

Haematology Oncology - E00292

Manchester

M20 4BX


Job description

Job responsibilities

- Use the scheduling system to plan patients day case admissions, liaising closely with the clinical team about capacity to ensure efficient flow of patients within the department.- General reception duties including greeting patients, booking patients into clinics and outcoming appointments.

- Adhere to all written instructions on the clinic proformas with regard to scheduling and booking of appointments.

- Add to waiting lists for day case investigations taking instruction from a booking form.

- Deal compassionately with distressing situations.

- Clinic preparation to ensure that all clinical notes and forms are present

Job description

Job responsibilities

- Use the scheduling system to plan patients day case admissions, liaising closely with the clinical team about capacity to ensure efficient flow of patients within the department.- General reception duties including greeting patients, booking patients into clinics and outcoming appointments.

- Adhere to all written instructions on the clinic proformas with regard to scheduling and booking of appointments.

- Add to waiting lists for day case investigations taking instruction from a booking form.

- Deal compassionately with distressing situations.

- Clinic preparation to ensure that all clinical notes and forms are present

Person Specification

QUALIFICATIONS

Essential

  • NVQ level 3, equivalent qualification or experience

Desirable

  • Evidence of further development
  • European Computer Driving License (ECDL) or equivalent
  • NVQ Level 2 or equivalent

EXPERIENCE

Essential

  • Experience in a patient/customer facing role
  • Experience of dealing with patients/customers over the telephone

Desirable

  • Previous administrative and clerical experience in an NHS hospital environment
  • Experience/knowledge of hospital patient administrative systems

SKILLS

Essential

  • Excellent communication and interpersonal skills, including a good telephone manner
  • Ability to prioritise workload
  • Attention to detail and accuracy
  • Strong IT skills
  • Problem solving skills

KNOWLEDGE

Essential

  • Knowledge of booking patient appointments data recording system
  • Knowledge of Microsoft Office

Desirable

  • Knowledge of medical terminology

VALUES

Essential

  • Ability to demonstrate the organisational values and behaviours

OTHER

Essential

  • Ability to work under pressure
  • Ability to use initiative
  • Ability to work as an effective team member
  • Good time management skills
  • Ability to work unsupervised

Desirable

  • Flexible with regards to working hours
Person Specification

QUALIFICATIONS

Essential

  • NVQ level 3, equivalent qualification or experience

Desirable

  • Evidence of further development
  • European Computer Driving License (ECDL) or equivalent
  • NVQ Level 2 or equivalent

EXPERIENCE

Essential

  • Experience in a patient/customer facing role
  • Experience of dealing with patients/customers over the telephone

Desirable

  • Previous administrative and clerical experience in an NHS hospital environment
  • Experience/knowledge of hospital patient administrative systems

SKILLS

Essential

  • Excellent communication and interpersonal skills, including a good telephone manner
  • Ability to prioritise workload
  • Attention to detail and accuracy
  • Strong IT skills
  • Problem solving skills

KNOWLEDGE

Essential

  • Knowledge of booking patient appointments data recording system
  • Knowledge of Microsoft Office

Desirable

  • Knowledge of medical terminology

VALUES

Essential

  • Ability to demonstrate the organisational values and behaviours

OTHER

Essential

  • Ability to work under pressure
  • Ability to use initiative
  • Ability to work as an effective team member
  • Good time management skills
  • Ability to work unsupervised

Desirable

  • Flexible with regards to working hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Christie NHS FT

Address

Haematology Oncology - E00292

Manchester

M20 4BX


Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Christie NHS FT

Address

Haematology Oncology - E00292

Manchester

M20 4BX


Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Pauline Robb

Pauline.robb2@nhs.net

01614567236

Details

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

413-98125-CNS-MS

Job locations

Haematology Oncology - E00292

Manchester

M20 4BX


Supporting documents

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