Job summary
Are you interested in joining our car park team, do you want to make a difference?
Then working at The Christie main site where you will be required to work outdoors assisting patients, staff, visitors, and contractors to park will make that difference
Applicants should be Smart, Flexible, Reliable, show initiative in all situations and have excellent Customer Service skills
Do you want to make a difference?Are you Smart, Flexible, Reliable, decisive, show initiative in all situations and have excellent Customer Service skills able to respond to changing situations?Do you want to be part of a well lead, well established team in its continued development?
Mon - SatShift patterns 0600-1400, 0800-1600, 1000-1800
Annual Leave - 27 days leave plus 8 Bank holidays
Main duties of the job
DUTIES AND RESPONSIBILITIES
1. Provide a professional, courteous, efficient, and polite service to patients, visitors, staff, and contractors.
2. To provide patients and patient visitors with any assistance where necessary as the first point of contact including providing directions and taking patients to departments wards as required.
3. To assist patients with use of wheelchairs where necessary, taking patients to main site if required.
4. Maintain the car parks in a clean, safe, and tidy state, clearing leaves, gritting in adverse weather, and emptying bins as required.
5. To ensure that all the patient, patient visitor entrances to the hospital are clean and tidy.
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
- To ensure that there are adequate numbers of wheelchairs available at the three main trust patient entrances (Oak Rd, Palatine Rd and OPD receptions)
- To ensure that all external use wheelchairs are cleaned daily.
- Monitor car park usage and escalate car park issues as required.
- To ensure that staff do not park on patient / visitor car parks.
- To ensure that patients / visitors do not park on the staff car park.
- To report any faults or problems with the car park or the car park equipment following first line maintenance fault finding.
- To carry out basic first line maintenance on all car parking equipment, including replenishment of car park ticket machines.
- To reserve parking spaces when required.
- To ensure that contractors do not park on site.
Job description
Job responsibilities
- To ensure that there are adequate numbers of wheelchairs available at the three main trust patient entrances (Oak Rd, Palatine Rd and OPD receptions)
- To ensure that all external use wheelchairs are cleaned daily.
- Monitor car park usage and escalate car park issues as required.
- To ensure that staff do not park on patient / visitor car parks.
- To ensure that patients / visitors do not park on the staff car park.
- To report any faults or problems with the car park or the car park equipment following first line maintenance fault finding.
- To carry out basic first line maintenance on all car parking equipment, including replenishment of car park ticket machines.
- To reserve parking spaces when required.
- To ensure that contractors do not park on site.
Person Specification
QUALIFICATIONS
Essential
EXPERIENCE
Essential
- Working as a part of a team or as an individual
- Previous car park attendant experience
- Customer service skills
Desirable
- Working with the public
- Previous NHS experience
SKILLS
Essential
- Good interpersonal skills
- Good oral communication skills
- Moving and handling training
Desirable
KNOWLEDGE
Essential
- Must be willing to learn how to operate the equipment i.e. Walkie-talkies, car park management equipment (barriers / ticket machines), wheelchairs
Desirable
- To already know something about the hospital or working within the NHS or the car parking industry
VALUES
Essential
- Ability to demonstrate the organisational values and behaviours
OTHER
Essential
- Be prepared to work outdoors in all weather conditions
Person Specification
QUALIFICATIONS
Essential
EXPERIENCE
Essential
- Working as a part of a team or as an individual
- Previous car park attendant experience
- Customer service skills
Desirable
- Working with the public
- Previous NHS experience
SKILLS
Essential
- Good interpersonal skills
- Good oral communication skills
- Moving and handling training
Desirable
KNOWLEDGE
Essential
- Must be willing to learn how to operate the equipment i.e. Walkie-talkies, car park management equipment (barriers / ticket machines), wheelchairs
Desirable
- To already know something about the hospital or working within the NHS or the car parking industry
VALUES
Essential
- Ability to demonstrate the organisational values and behaviours
OTHER
Essential
- Be prepared to work outdoors in all weather conditions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
