Go back
The Christie NHS FT

Administration Assistant/PA

The closing date is 25 September 2025

Apply for this job

Job summary

An exciting opportunity has arisen for an enthusiastic individual to become part of the Palliative and Supportive Care Teams here at The Christie.The successful candidate will provide a comprehensive and effective secretarial support service to the directorates' secretarial teams to assist with the day-to-day clinic management of the clinic templates. To ensure PA/secretarial duties are carried out to a high standard in order to meet patient needs and to ensure that Trust targets are always maintained. To keep accurate, up-to-date patient records; to type clinic annotations and letters and to help ensure that future appointments are made.The successful candidate

Main duties of the job

  • Works closely with the clinical teams to provide comprehensive support for all clinical work within the directorate.
  • Work closely with clinicians to manage clinic templates including amending appointments slots, cancelling, reducing or adding new streams and adding ad hoc or new clinics onto the Patient Administration System (Careflow)
  • Audio typing of correspondence and results, ensuring tight turnaround times are met.
  • Is responsible for ensuring external correspondence is scanned efficiently into the patient electronic notes.
  • Appropriately disseminates a variety of correspondence/documentation across the department.

About us

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

Details

Date posted

11 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

413-95134-CSSS-AK

Job locations

Central Administration - E00040

Manchester

M20 4BX


Job description

Job responsibilities

  • Requests and obtains case notes and x-rays/scans both internally and from other hospitals, using the agreed procedures.
  • Ensures accurate input of patient details when entering data onto information databases and the patient administration system (Careflow).
  • Provides cover in times of absence.
  • Assists in ensuring timely delivery of notes to the appropriate department for out-patient appointments and in-patient admissions.
  • Assists in the registration of new patients to ensure they are seen within the cancer waiting time targets.
  • Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format.
  • Communicate with patients who may be anxious, angry or upset.
  • Exchange relevant information with GPs and other health professionals.Deal compassionately with distressing situations.
  • Maintain patient confidentiality at all times.
  • Always Remain professional when communicating with people in various situations.
  • Undertakes other general office procedures, such as ordering stationery, opening and dispatching post, photocopying, printing etc
  • Any other duties deemed necessary for the effective running of the services, and in accordance with the grade of this post.

Job description

Job responsibilities

  • Requests and obtains case notes and x-rays/scans both internally and from other hospitals, using the agreed procedures.
  • Ensures accurate input of patient details when entering data onto information databases and the patient administration system (Careflow).
  • Provides cover in times of absence.
  • Assists in ensuring timely delivery of notes to the appropriate department for out-patient appointments and in-patient admissions.
  • Assists in the registration of new patients to ensure they are seen within the cancer waiting time targets.
  • Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format.
  • Communicate with patients who may be anxious, angry or upset.
  • Exchange relevant information with GPs and other health professionals.Deal compassionately with distressing situations.
  • Maintain patient confidentiality at all times.
  • Always Remain professional when communicating with people in various situations.
  • Undertakes other general office procedures, such as ordering stationery, opening and dispatching post, photocopying, printing etc
  • Any other duties deemed necessary for the effective running of the services, and in accordance with the grade of this post.

Person Specification

QUALIFICATIONS

Essential

  • Secondary-level education GCSW Maths and English at C-grade or above, or equivalent
  • RSA/OCR typing/text transcription Stage III or equivalent experience

Desirable

  • Evidence of additional relevant qualifications
  • AMSPAR or equivalent qualifications
  • European Computer Driving License or equivalent

EXPERIENCE

Essential

  • Experience in the setting up and use of spread sheets, data collection, data analysis and production of reports
  • Administrative and secretarial experience
  • Experience of hospital administration systems
  • Experience of organising meetings and minute taking
  • Experience of providing project support

Desirable

  • Previous secretarial experience in a hospital environment

SKILLS

Essential

  • Audio / copy typing
  • Word-processing - ability to produce accurate, well presented work
  • Organisational abilities to work to tight deadlines and prioritisation of workload
  • Excellent communication skills

Desirable

  • Previous clerical and/or secretarial experience in a hospital environment
  • Experience of hospital administration system (PAS or equivalent)

KNOWLEDGE

Essential

  • Sound knowledge of medical terminology
  • Knowledge of full range of secretarial procedures
  • Ability to work under pressure
  • Ability to work as part of a team
  • Able to use own initiative
  • Reliability & confidentiality
  • Ability to be flexible

Desirable

  • Sound knowledge of medical terminology

OTHER

Essential

  • To be flexible in order to meet the needs of the service and wider Central Services directorate.
Person Specification

QUALIFICATIONS

Essential

  • Secondary-level education GCSW Maths and English at C-grade or above, or equivalent
  • RSA/OCR typing/text transcription Stage III or equivalent experience

Desirable

  • Evidence of additional relevant qualifications
  • AMSPAR or equivalent qualifications
  • European Computer Driving License or equivalent

EXPERIENCE

Essential

  • Experience in the setting up and use of spread sheets, data collection, data analysis and production of reports
  • Administrative and secretarial experience
  • Experience of hospital administration systems
  • Experience of organising meetings and minute taking
  • Experience of providing project support

Desirable

  • Previous secretarial experience in a hospital environment

SKILLS

Essential

  • Audio / copy typing
  • Word-processing - ability to produce accurate, well presented work
  • Organisational abilities to work to tight deadlines and prioritisation of workload
  • Excellent communication skills

Desirable

  • Previous clerical and/or secretarial experience in a hospital environment
  • Experience of hospital administration system (PAS or equivalent)

KNOWLEDGE

Essential

  • Sound knowledge of medical terminology
  • Knowledge of full range of secretarial procedures
  • Ability to work under pressure
  • Ability to work as part of a team
  • Able to use own initiative
  • Reliability & confidentiality
  • Ability to be flexible

Desirable

  • Sound knowledge of medical terminology

OTHER

Essential

  • To be flexible in order to meet the needs of the service and wider Central Services directorate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Christie NHS FT

Address

Central Administration - E00040

Manchester

M20 4BX


Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Christie NHS FT

Address

Central Administration - E00040

Manchester

M20 4BX


Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Debra Jones

Debra.jones23@nhs.net

Details

Date posted

11 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

413-95134-CSSS-AK

Job locations

Central Administration - E00040

Manchester

M20 4BX


Supporting documents

Privacy notice

The Christie NHS FT's privacy notice (opens in a new tab)