Job summary
The Christie is an internationally and nationally recognized Centre for the treatment of cancer and leading experts in cancer care, research and education, based in Manchester.
We are continuously improving and expanding services to provide the highest quality care and treatment, ever more excellent services and real patient benefits.
Our Surgical Oncology unit consists of four clinical specialties including colorectal, urology, gynae and plastic surgery.
We are looking for a well-organised, motivated, enthusiastic Band 2 to take up a fundamental role as Host/Hostess within our core surgical oncology team. The Host/Hostess will assist the nursing team in ensuring patients nutrition and hydration is maintained whilst in hospital. Ensuring correct documentation is maintained to assist members of the multidisciplinary team providing the appropriate management of patients with reduced oral intake
Please see the job description for more information. You will be required to work 37.5 hours spread out throughout the week - days only.It is advisable to the attend the unit prior to application to understanding the role requirements.
Main duties of the job
As a Host/Hostess you will assist the nursing team in ensuring patients nutritional and hydration management is maintained whilst in hospital. Ensuring correct documentation is maintained to assist members of the multidisciplinary team providing the appropriate management of patients with reduced oral intake
You will have the training and support for this role. You will support the ward in maintaining cleanliness and stock. You will support patient's hydration and nutrition needs and document using bedside charts. You will advocate and support the patients' holistic needs by being a present and caring member of staff. You will support patient flow by assisting the team in transferring of patients as needed and preparing bed spaces available for the next patient.
You will be engaged with the ward safety controls and policies and engage in the ward-based training and initiatives to ensure ongoing learning and knowledge is in place. You will support and communicate with your colleagues with dignity and respect in line with the Christie trust values and behaviours
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
- To take patients menu choice and prepare their bed area in preparation for their meals.
- To provide a pleasant and caring service maintaining a good customer relationship.
- To liaise with the nursing staff over any individual patient dietary requirements or restrictions.
- To serve patients with morning and afternoon drinks, including offering nutritional support drinks.
- To work closely with the dietetic team and cascade information back to the clinical team.
- To collect the dirty crockery/tray from the tray rack and to scrape and stack the dirty items into the appropriate baskets ready to be returned to the main kitchen.
- To place the dirty cutlery/mugs into the ward dishwasher and turn on.
- To communicate between the Ward and Catering department with any queries, complaints etc
- To keep ward kitchen clean and tidy at all times.
- To wash the patients crockery and tins from the service trolleys, using the industrial dishwashing machine.
- To set up the clean trolleys with the crockery for the following meals as appropriate.
- To set up the trolley with food items such as sandwiches.
- To set up the ward baskets with the appropriate service equipment, sauces, serviettes, fruit etc.
- Basic food preparation such as making sandwiches, cheese biscuits and setting up breakfast trays with fruit juices and butters.
- General cleaning duties such as fridges, freezers, tables, floors, hand wash basins.
- Removal of rubbish from the kitchen.
- Reporting of any faults in the equipment and fabric of the unit.
- Look after the lounge area including replenishing the drinks counter and maintaining a clean supply of cups and spoons.
- Look after the patient breakfast area, clean and restock as required
- Order stock items using computer software.
- Any other duties at the discretion of the Ward Manager.
- Liaise with kitchens regarding out of hours snacks and meals for post op patients.
Job description
Job responsibilities
- To take patients menu choice and prepare their bed area in preparation for their meals.
- To provide a pleasant and caring service maintaining a good customer relationship.
- To liaise with the nursing staff over any individual patient dietary requirements or restrictions.
- To serve patients with morning and afternoon drinks, including offering nutritional support drinks.
- To work closely with the dietetic team and cascade information back to the clinical team.
- To collect the dirty crockery/tray from the tray rack and to scrape and stack the dirty items into the appropriate baskets ready to be returned to the main kitchen.
- To place the dirty cutlery/mugs into the ward dishwasher and turn on.
- To communicate between the Ward and Catering department with any queries, complaints etc
- To keep ward kitchen clean and tidy at all times.
- To wash the patients crockery and tins from the service trolleys, using the industrial dishwashing machine.
- To set up the clean trolleys with the crockery for the following meals as appropriate.
- To set up the trolley with food items such as sandwiches.
- To set up the ward baskets with the appropriate service equipment, sauces, serviettes, fruit etc.
- Basic food preparation such as making sandwiches, cheese biscuits and setting up breakfast trays with fruit juices and butters.
- General cleaning duties such as fridges, freezers, tables, floors, hand wash basins.
- Removal of rubbish from the kitchen.
- Reporting of any faults in the equipment and fabric of the unit.
- Look after the lounge area including replenishing the drinks counter and maintaining a clean supply of cups and spoons.
- Look after the patient breakfast area, clean and restock as required
- Order stock items using computer software.
- Any other duties at the discretion of the Ward Manager.
- Liaise with kitchens regarding out of hours snacks and meals for post op patients.
Person Specification
Qualifications
Desirable
- Basic Food and Hygiene Course
Experience
Desirable
- Recent NHS experience
- Basic Food Hygiene Course
- Food Service
Skills
Essential
- Effective communication skills
- Ability to deliver high standard of service
Desirable
Other
Essential
- Willingness to be involved with ward/unit/Trust initiatives, and attend team meetings
- Team player
Knowledge
Desirable
- Basic Food Hygiene Previous Experience
Person Specification
Qualifications
Desirable
- Basic Food and Hygiene Course
Experience
Desirable
- Recent NHS experience
- Basic Food Hygiene Course
- Food Service
Skills
Essential
- Effective communication skills
- Ability to deliver high standard of service
Desirable
Other
Essential
- Willingness to be involved with ward/unit/Trust initiatives, and attend team meetings
- Team player
Knowledge
Desirable
- Basic Food Hygiene Previous Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
