Job summary
The Chief Operating Officer (COO) is a key member of our Executive Team and a voting member of the Board of Directors.
As an Executive Director, the post holder shares responsibility with Executive team colleagues for the overall strategic direction and performance of The Christie NHS Foundation Trust.
As COO for the largest Cancer Centre in Europe, you will have both external and internal focus. You will be contributing to our strategic thinking and decision-making processes, whilst representing the Trust at national & regional system level meeting and agendas. internally, you will be ensuring the delivery of safe and effective patient services across the whole organisation. Providing strong leadership to support implementation and delivery of the Christie's operational performance plan and driving the deliverables within available resources
By providing professional leadership and embodying the Christie Values & Behaviours, the Chief Operating Officer will create a culture that enables staff to feel supported in their role and report high levels of job satisfaction. Support the development of new ways of working and creation of service that meet the need of our patients and deliver the Christie five-year strategy.
To thrive in this role, we anticipate that you will be drawing on extensive experience in demanding operational management roles and at managing busy and extensive portfolios of work. Ideally, your operational experience will have been substantially in healthcare.
Main duties of the job
Lead alongside the Executive Medical Director and the Chief Nurse the safe and effective delivery of patient services across the organisation.
Deliver the Christie's operational performance targets.
Lead the integrated performance management systems for the trust.
Ensure the continued improvement and efficiency in the performance in operational services, with financial plans in place that support clinical services and their development.
Alongside the Executive Medical Director and Chief Nurse support the implementation of clinical service strategies and their delivery and manage multiple partnerships on behalf of the trust.
Lead the transformational change and value for improvement programme (VIP).
The Trust Accountable Emergency Officer (AEO) for EPRR.
Actively engage and maintain effective relationships at a system wide level, participating in relevant groups and committees as required
About us
Working at The Christie is a unique and rewarding challenge. Every member of staff plays a crucial role in giving our patients the best possible care, treatment and experience. With a supportive culture, an international reputation and a range of staff benefits, there are a lot of good reasons to join The Christie NHS Foundation Trust.
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
Principle Accountabilities
Provide executive leadership to the clinical divisions for service delivery
Board level accountability for the delivery for operational performance targets and achievement against local and national standards
Corporate responsibility as a member of the Trust Board for overall formulation of policy and strategic direction of the Trust
Board level accountability for the delivery and management of partnerships and partnership development plans
Core Requirements
To contribute to the strategic direction of the Trust and to ensure that agreed direction is joined up and well communicated and understood within the organisation.
To contribute to the development of corporate objectives and overall performance of the Trust
To contribute effectively as a member of the Board of Directors and the Executive team.
To forge and develop high level progressive working relationships with external bodies including integrated care system, specialist commissioners, locality boards, Manchester Cancer, Manchester University, Manchester Academic Health Science Centre, other cancer centres etc.
To provide strong cohesive leadership of the organisation
Work with divisional directors and senior managers to ensure that each of the division has clear lines of accountability and responsibility
Ensure that the divisions are constituted in such a way that ensures structures, processes and systems are in place to support high quality patient care
Planning/Performance Review/Activity
Lead the development of divisional strategic plans and the creation of business plans to support service development in line with the Trusts strategic objectives.
To take an overview of all divisional business plans to ensure that there is appropriate integration and a joined-up approach across the plans
To work with the Executive Director of Finance and Chief Nurse to ensure a robust system for reporting clinical data by which the Trust can measure its clinical performance.
Monitor the performance of the Divisions against agreed objectives using data effectively and where necessary take corrective action where performance is not in accordance with objectives.
To lead the delivery of national and local access targets for all clinical services.
Delivery of cost efficiency through transformational change (VIP)
Please refer to the attached job description for further duties and responsibilities.
Job description
Job responsibilities
Principle Accountabilities
Provide executive leadership to the clinical divisions for service delivery
Board level accountability for the delivery for operational performance targets and achievement against local and national standards
Corporate responsibility as a member of the Trust Board for overall formulation of policy and strategic direction of the Trust
Board level accountability for the delivery and management of partnerships and partnership development plans
Core Requirements
To contribute to the strategic direction of the Trust and to ensure that agreed direction is joined up and well communicated and understood within the organisation.
To contribute to the development of corporate objectives and overall performance of the Trust
To contribute effectively as a member of the Board of Directors and the Executive team.
To forge and develop high level progressive working relationships with external bodies including integrated care system, specialist commissioners, locality boards, Manchester Cancer, Manchester University, Manchester Academic Health Science Centre, other cancer centres etc.
To provide strong cohesive leadership of the organisation
Work with divisional directors and senior managers to ensure that each of the division has clear lines of accountability and responsibility
Ensure that the divisions are constituted in such a way that ensures structures, processes and systems are in place to support high quality patient care
Planning/Performance Review/Activity
Lead the development of divisional strategic plans and the creation of business plans to support service development in line with the Trusts strategic objectives.
To take an overview of all divisional business plans to ensure that there is appropriate integration and a joined-up approach across the plans
To work with the Executive Director of Finance and Chief Nurse to ensure a robust system for reporting clinical data by which the Trust can measure its clinical performance.
Monitor the performance of the Divisions against agreed objectives using data effectively and where necessary take corrective action where performance is not in accordance with objectives.
To lead the delivery of national and local access targets for all clinical services.
Delivery of cost efficiency through transformational change (VIP)
Please refer to the attached job description for further duties and responsibilities.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent or equivalent level of experience of working at a senior level in this area.
- Evidence of strong continuing professional development
Desirable
- Clinical qualification
- Advanced Business qualification/MBA
Experience
Essential
- Experience at immediate sub-Board level
- Experience of leading complex multiple service areas
- Recent demonstrable success in delivering high standards of operational performance in a health care setting
- Recent demonstrable success in influencing and delivering successful service redesign
- Experience of strategic business planning
- Experience of effective team working with clinical teams and senior colleagues to deliver change
- Experience of exercising effective, results orientated leadership
- Demonstrable evidence of sound financial planning and HR management at a senior level
Desirable
Skills
Essential
- Ability to inspire and motivate others
- Excellent verbal, written and presentation skills
- Ability to critically analyse and communicate ideas in complex situations
- Effective skills in chairing productive meetings
- Evidence of political astuteness and collaborative working
- An ability to build strong personal networks
- Ability to enable others to develop and translate a vision
- Ability to translate targets into performance indicators using the balanced scorecard approach
Knowledge
Essential
- An understanding of the operation of Foundation Trusts
- Knowledge of Performance management issues/access targets
- Knowledge of a balanced score card approach to performance management
- Understanding of NHS funding streams, including national tariff
- NICE guidance on improving outcomes
Desirable
- Clinical background
- An understanding of strategic issues facing cancer services
- Knowledge of project management techniques
Other
Essential
- A genuine commitment to the continuous improvement of quality care for patients
- Ability to maintain confidentiality relating to patient information and other sensitive information
- A compassionate and inclusive approach to leadership aligned to the Christie values and behaviours
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent or equivalent level of experience of working at a senior level in this area.
- Evidence of strong continuing professional development
Desirable
- Clinical qualification
- Advanced Business qualification/MBA
Experience
Essential
- Experience at immediate sub-Board level
- Experience of leading complex multiple service areas
- Recent demonstrable success in delivering high standards of operational performance in a health care setting
- Recent demonstrable success in influencing and delivering successful service redesign
- Experience of strategic business planning
- Experience of effective team working with clinical teams and senior colleagues to deliver change
- Experience of exercising effective, results orientated leadership
- Demonstrable evidence of sound financial planning and HR management at a senior level
Desirable
Skills
Essential
- Ability to inspire and motivate others
- Excellent verbal, written and presentation skills
- Ability to critically analyse and communicate ideas in complex situations
- Effective skills in chairing productive meetings
- Evidence of political astuteness and collaborative working
- An ability to build strong personal networks
- Ability to enable others to develop and translate a vision
- Ability to translate targets into performance indicators using the balanced scorecard approach
Knowledge
Essential
- An understanding of the operation of Foundation Trusts
- Knowledge of Performance management issues/access targets
- Knowledge of a balanced score card approach to performance management
- Understanding of NHS funding streams, including national tariff
- NICE guidance on improving outcomes
Desirable
- Clinical background
- An understanding of strategic issues facing cancer services
- Knowledge of project management techniques
Other
Essential
- A genuine commitment to the continuous improvement of quality care for patients
- Ability to maintain confidentiality relating to patient information and other sensitive information
- A compassionate and inclusive approach to leadership aligned to the Christie values and behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
