Catering Assistant (Kitchen)

The Christie NHS FT

The closing date is 05 May 2025

Job summary

Do you want to work as part of an innovative Catering Team within one of Europe's leading and the UK's best Cancer Care Centres?

We have a rare opportunity for you to join our inspirational catering team here at "the Christie" as a Catering Assistant within our Kitchen Team. Encouraging healthier lifestyles, our Chefs are skilled in the art of transforming fresh, seasonal ingredients into nutritious home-cooked meals that place our patients, families, and colleagues "At the heart of what we do" and you will help them deliver this great food, to our patients. Do you have what it takes to provide excellent customer service, with a smile in a fast-paced environment?

Main duties of the job

What will you be doing:

Serving meals to patients at ward level.
Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
Maintaining a clean and hygienic kitchen and dining area during and after services.
Ensuring all catering equipment is cleaned and ready for use.
Providing excellent customer service to patients, families, and colleagues.
Ensuring NHS Food Standards are adhered to.
Replenishing stocks and supplies in the kitchen and dining area as directed.

Qualifications and Skills:

Should ideally hold Food Hygiene Certificate L2 but not essential as training will be provided
Experience in catering, kitchen, or a food service industry
Excellent communication and interpersonal skills
Ability to work effectively within a team environment
Attention to detail and ability to multitask
Availability to work flexible hours including evenings, weekends, and public holidays

About us

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire.

You will be joining a fast-paced catering environment, working with people who have a real passion for food within a caring environment. We are looking for a good all arounder, who is punctual, friendly, and approachable and who wants to work as part of an inspirational, award-winning kitchen team.

We would love to hear from you if you are a reliable team player, who has an eye for detail, with a high customer awareness, someone who can communicate with confidence and who takes pride in their role, whilst able to uphold the Christie values.

What is in it for you?

Band 2: £23,615 - (£12.08ph) - pro rata
Full Time: 37.5 Hours per week - (5 days out of 7) to include Bank Holidays, evenings and weekends
Shift Patterns within the hours of: 07:00 - 19:00.
Workplace pension
27 days annual leave per year - pro rata, rising to 29 days after 5 years' service - pro rata
Fun, friendly, and caring working environment
Unrivalled individual training and development with apprenticeship opportunities
Employee Assistance Programme
Blue Light Card - Discounts at major retailers, restaurants, gyms etc
Cycle to work scheme

Sound like the ideal role for you? Apply today!

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Date posted

29 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

413-94971-EF-MS

Job locations

Catering - E00774

Manchester

M20 4BX

Job description

Job responsibilities

To provide a customer focused service to all patients, staff, and visitors

Provide information on menu items to patients, staff and visitors so ensure that the allergen content of the meals is clearly communicated to the customers.

Participate, as appropriate, with staff involvement groups for all aspects of quality.

Report any feedback from patients, staff and visitors regards meals or service to the supervisor or management

Must have thorough knowledge of customer service and experience of large-scale catering.

To undertake all Trust mandatory training courses and any other departmental training e.g., COSSH, HACCP, Allergen Training and Food Hygiene Level 2 training

Carry out all work procedures in accordance with the Food Safety Act and work within our Departmental HACCP procedure.

Ensure that you maintain due diligence records for evidence when carrying out checks for food temperatures and cleaning records that need to be recorded via the Monika system in line with HACCP Policy.

Cater for any hospitality or events in accordance with supervisory instruction.

Have the ability to cope with increased workload at short notice and requests for out of hours service as required.

Any change in shift patterns to suit the needs of the service may be required.

To carry out general and specialised cleaning tasks in main kitchen or front of house areas.

Basic preparation of food and beverages as required.

Take up the patient food trolley up to the ward and serve patients meals on occasion.

Manual work covering, Catering stores as required.

Setting up of all pieces of equipment at the start of the working day e.g., coffee machines, toasting machine, grills and any other equipment located in the Front of House services.

Ensure good customer relations.

Provide an excellent food and customer service to patients/staff/visitors in the Front Of House areas or on ward level

Ensure that all standards of hygiene and cleanliness are adhered to at all times

Ensure good practice is carried out to minimise waste

Ensure faulty equipment is reported to supervisor or management.

Maintain good housekeeping and stock rotation of all provisions within designated area.

To ensure that all equipment is used efficiently and to report any defects in equipment or machinery to a supervisor as soon as they occur.

Undertake cash handling duties on the tills in accordance with the cash handling procedures, and PCI requirements for use of Chip n Pin equipment.

Ensure compliance with all Trust policies.

Ensure compliance to all Trust Risk Management, Research Governance and Infection Control Policies and Procedures.

Enter data as required for evidence via the Monika Task Minder system.

Follow strict cleaning schedules and record hot & cold food temperatures as required.

Ensure that Risk Assessments are adhered to for any new tasks, to prevent unnecessary risks.

Liaise with management to continuously improve the service.

Undertake annual Personal Development Reviews to enhance skill sets

Responsible for putting away deliveries as required and ensure stock control/rotation procedures are followed.

To transport food provisions and hardware throughout the Trust on different trolleys

Concentration is required when setting up and using machinery/cooking equipment, and to ensure that adequate safety precautions are taken when carrying out any tasks.

Knife handling may be required for food preparation tasks.