Compliance Officer

Job responsibilities

DUTIES AND RESPONSIBILITIES

To support an assurance process for the organisation to provide oversight of the level of compliance and quality standards for Trust wide external agency inspections and accreditations e.g., Care Quality Commission (CQC), Organisation of European Cancer Institutes (OECI), Health and Safety Executive etc.

Responsible lead for defined pieces of work with delegated responsibility from, the Compliance Lead.

To assist in the undertaking of a gap analysis of compliance against CQC Standards for each core service and support Divisional teams to develop action plans that address these gaps and that these action plans are monitored.

To interpret and assess complex facts, data, situations and appropriately advise where a range of options are available.

Use existing frameworks and processes (for example risk management structure) established across the organisation to support improvement and maintenance of high standards.

Alongside the Compliance Lead, support to guide and underpin areas of divisional responsibilities in relation to any inspections, assessments and accreditations, internal or external.

To contribute to the collation of regular reports, as required, on progress against compliance and action plans.

To advise and support processes and actions where it is anticipated or identified that compliance has or may not be met.

To have an awareness and be able to support the gap analyses undertaken across all registered locations and how they feed into a strategic gap analysis that links to the Trusts corporate risk register and Board Assurance Framework.

To assist the Compliance Lead in providing the Chief Nurse & Executive Director of Quality, the Executive team, and Clinical Divisions with support and direction in all aspects relating to external inspections and accreditations

Supporting Trust organisational leaders in undertaking self-assessments against regulatory and statutory requirements aligned to external inspections and accreditations, using persuasive, motivational and negotiating skills.

To contribute and support the Compliance Lead in the coordination and preparation for trust wide onsite inspections and accreditations from external regulatory or quality agencies.

To support any CQC enquiries and information requests, and contribute, as appropriate, to any responses.

To be responsive in a timely way due to the nature of the unpredictability and urgency of associated requirements in relation to external data requests and inspection/accreditation processes. This may on occasion require a degree of flexibility in relation to working patterns.

To work alongside the Compliance Lead and Chief Nurse in supporting positive working relationships with CQC representatives/relationship managers.

Participate in the Trust internal inspection programmes for example Christie CODE, assisting in the triangulation of patient safety data escalating any issues identified during compliance visits appropriately with the Compliance Lead.

Contribute to a culture of innovation and quality improvement. Support appropriate teams and services in the delivery of the highest standards of professional care that demonstrates full compliance with regulatory professional requirements.

Working with the Trusts communications lead to ensure that updates can be shared with all staff on a regular basis in formats that are accessible to all staff groups and are innovative, engaging, and supportive.

Consistently demonstrate the personal qualities and characteristics enshrined within the Healthcare leadership model, the Christie Leadership framework and the Trust Values and Behaviours within the Trust and externally.

Following prescribed Trust policies and procedures in all relevant aspects of management.

Ensuring that projects are delivered within the available resources and agreed timescales, providing regular reports, and raising significant problems/issues in a timely manner so that early remedial action can be taken.

Networking and liaising with relevant colleagues to ensure trust wide preparedness for any future regulatory inspections.

Support the Compliance Lead in coordinating, facilitating, or delivering any appropriate guidance or training in relation to CQC assessment framework or other external inspection and/or accreditation processes.

Work collaboratively with the Q&S directorate team to contribute to cost/value improvement programmes, efficiently using available resources.

Support the reporting of quality measures to the Trust Board.

Demonstrates the agreed set of values and accountable for own attitude and behaviour.

Qualifications

Essential

• First degree or relevant professional qualification or equivalent experience.
• Post graduate diploma or demonstrable equivalent experience

Desirable

• Project management Qualification

Experience

Essential

• Significant administrative / project support /performance experience.
• Experience and knowledge of project management.
• Experience of working in a change environment.
• Experience of working effectively with stakeholders and partners.
• Effective team working.

Desirable

• Experience in a similar position within the public sector, NHS or local authority
• Implementation of policies and practices
• Governance experience. Governance experience.

Skills

Essential

• Intermediate knowledge of IT systems and software programs i.e., ESR, MS Project, Excel, PowerPoint, Access, Word and Outlook.
• Effective communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information /instructions to staff and service users
• Ability to work under pressure in a busy working environment and able to multi-task
• Experience of coordinating the development of plans from a variety of sources and contributors

Desirable

• Experience of supporting staff across directorates or departments to facilitate participation
• Ability to analyse data and information
• Excellent presentation skills
• Experience of drafting, editing and producing correspondence, reports and other documents
• Project management skills

Knowledge

Essential

• Expert knowledge of administrative systems and processes
• Knowledge of ESR and attaching competencies

Desirable

• Tools for working with teams
• Management and leadership theory and best practice
• Tools for working with teams Management and leadership theory and best practice Knowledge of business case procedures

Values

Essential

• Ability to demonstrate the organisational values and behaviours

Other

Essential

• Self-Motivator
• Proactive
• Flexible
• Demonstrates commitment to continuous self-development Team working, including a collaborative approach
• Professional, calm and efficient manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).