Clinical Night Manager

Job responsibilities

DUTIES AND RESPONSIBILITIES

Leadership:

A motivated and dynamic leader, striving for improvement in care and practice, and acting as a positive role model to all staff

Demonstrates Christie behaviours and values maintains a high visibility within the clinical areas, providing support and advice to all staff.

Leads and coordinates the activities of the hospital as the onsite Clinical Night Manager.

Leads effective multi-disciplinary meetings with regards to clinical workload, bed capacity and patient flow.

Has the authority and accountability to act, and to make decisions around staffing allocation to ensure safe levels of staffing and skills in the clinical areas takes an active role in the allocation of resources.

Understands the roles and responsibilities with the wider organisation and shows respect for the contributions and challenges of others.

Demonstrates an ability to manage and lead others on a day to day basis

Contribute to the development of existing and new Trust policies.

To identify, report and address poor performance issues

To contribute positively to the leadership of nursing within the Trust, acting as an effective role model.

Clinical:

Act as a clinical practitioner demonstrating knowledge, skills and expertise within own scope of evidenced based practice.

Undertake competency assessments related to clinical skills which are integral to the role, and actively maintain that competence through annual re-assessment and active application of said skills.

Support and assist clinical teams in providing clinical care to patients at the Trust. To contribute to clinical care during times of increased service pressure, utilising clinical skills to support patient safety and care delivery.

Undertake patient assessments and clinical interventions.

Have a working knowledge of and work within the infection prevention and control policies and guidelines. To assist the infection prevention and control team in the management of outbreaks out of hours, and to be a resource to clinical staff.

Monitor and review acutely unwell patients, providing clinical advice and signposting to other professionals and services.

Arrange/undertake appropriate tests and procedures and initiate treatment according to agreed protocols/guidelines.

To assist and liaise with the Critical Care Outreach team and other specialist teams.

Ensure any safeguarding issues are raised appropriately, and effectively lead decisions regarding Mental Capacity Act Assessment, Deprivation of Liberty and Best Interest decisions to protect vulnerable patients.

Assist with clinical audits as required.

Assist in providing conditions to meet the patients need for rest and sleep.

Operational Management responsibilities:

Leads and coordinates hospital activity out of hours, escalating issues through the internal escalation process invoking actions from the agreed trust policies and procedures as required.

Manage patient flow across the Trust out of hours; ensuring patients are transferred to the appropriate clinical setting and as described in the Patient Flow Policy.

To escalate issues to the Executive on-call as required

Participates in the trusts emergency response to fire, security alerts, cardiac arrests and other internal emergencies out of hours.

Ensure that service related risks and risk reporting procedures are adhered to.

Ensure that incidents and near misses that occur out of hours are reporting in a timely way via the Trusts incident reporting channels, and investigate any incidents related to their service.

Ensure that risks, incidents and operational challenges are communicated clearly with the relevant managers and senior nurses for the areas affected.

Fulfil responsibilities as defined in the trust major incident and business continuity policies.

Assess the risks associated with workloads of clinical areas, ensuring the effective deployment of Trust and Bank staff to meet safe staffing levels.

Maintain the Trusts electronic rostering system, ensuring that all staff redeployments are recorded appropriately, and that all staff absence is recorded and communicated to the responsible managers.

Maintain effective communication links with on-call managers

Where required, make staff aware of Trust policies and their application within their area.

Ensure that problems with the physical environment at the Trust are reported promptly, making use of the estates staff both in the hospital and on-call out of hours, and ensuring that unresolved issues are communicated to the relevant departments and department managers.

Communication and relationship skills:

Demonstrate exceptional communication skills across all staff groups, ensuring conduct is in line with Trust Core Values and Behaviours.

To effectively communicate complex and sensitive information.

To identify and manage challenging behaviours.

To competently receive sensitive information concerning patients medical condition and provide information using persuasive, reassuring skills as required e.g. breaking bad news, anxious patients and relatives

To ensure that essential information on the patients condition and progress is recording by self and team members appropriately according to NMC guidelines

Promote the corporate image of the Trust to all groups and organisations both within the Trust and to external stakeholders.

Effectively address human resource issues in a timely manner, through adherence to Trust Policies

To be the first point of contact out of hours relating to complaints and incidents and to take appropriate actions in response.

Ability to apply a problem solving approach to difficult situations, acting as a role model at all times.

To recognise conflicts in the clinical setting where it occurs, and to employ excellent negotiating skills to generate solutions.

Ability to inspire and be an exceptional team leader.

Excellent communication skills, both verbal and written, to communicate service related information to senior managers, staff and external agencies.

Strategic responsibilities:

In association with line manager participate in any activity deemed to be appropriate for trust wide working.

In collaboration with line management, champion the trusts 24 hour service delivery ethos.

Active participation in service development, education (within and outside of the team) and associated activities, and regular attendance at team meetings. An educator, ensuring that staff possess the required knowledge and skills and competency for safe, effective care and positive patient experience

To evaluate current policies and procedures and identify the impact they have within the clinical environment, liaising with policy owners as required.

To support in the recruitment of staff and the implementation of local induction and development programmes.

These duties and responsibilities are neither exclusive nor exhaustive and staff may be required to undertake other duties and responsibilities consistent with the band.

Qualifications

Essential

• Registered Nurse with current NMC registration
• Degree in nursing studies (or equivalent nursing qualification)

Experience

Essential

• Experience of working in an acute care (acute medicine/surgery) environment, undertaking a range of clinical commitments.
• Extensive post registration experience and significant experience of working at band 6 level within clinical services
• Evidence of continuous professional development
• Evidence of mentorship qualification

Desirable

• Experience of working in more than one speciality within an acute care environment.
• Evidence of involvement in teaching

Skills

Essential

• Ability to communicate clearly with a wide range of people.
• Ability to problem solve and facilitate solutions
• Excellent communication skills
• Excellent IV/clinical skills
• Excellent assessment skills
• Ability to deliver a high quality of care
• Computer literacy
• Leadership skills

Knowledge

Essential

• Committed to own personal professional development and that of all staff

Desirable

• Evidence of recent training.

Values

Essential

• Ability to demonstrate the organisational values and behaviours.

Personal Attributes

Essential

• Committed to delivering high standards of patient/ customer care.
• Empathetic and caring.
• Professional outlook and positive attitude.
• Honest and trustworthy.
• Inspiring and authentic leader

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).