Digital Clinical Implementer

Job responsibilities

DUTIES AND RESPONSIBILITIES

Management and Leadership

Collaborate with Nursing/AHP Leadership and Nursing/AHP staff at all levels, regarding clinical workflow to ensure successful implementation of technology that benefits patient care and achieves expected outcomes.

Partner with Digital, Information Technology, Health Information Systems, medical and operational leaders to assess new informatics technology opportunities that impact/improve clinical documentation, workflow efficiency and patient safety.

Provide leadership for Nurses/AHPs using informatics/technology, promoting the best professional standards in a technology field to support clinical practice.

Lead upon operational activities identified in the project plan in order to manage and implement defined projects targets, notifying the project manager when issues or problems occur. This will involve initiating, planning and organising work packages.

Develop effective communication with Nurses/AHPs and other healthcare professionals in order to foster a good understanding of clinical informatics systems and the roles and responsibilities of staff who use them.

IT Systems and Digital Solutions

Take part in testing relevant software applications, document the results and highlight any concerns that may relate to nursing use. Use clinical experience and judgement to determine the importance of any system deficiencies found during testing.

Use clinical knowledge, judgement and experience to determine how to configure and use clinical IT systems for Nurse/AHP processes, particularly where opinions differ on the best approach.

Educate IT colleagues on healthcare operations and clinical processes to ensure that safe, patient-centric and user friendly systems are designed.

Guide EPR and health IT systems design and implementation, evaluation and options from the nursing practice perspective.

Collate and document feedback, issues and comments from users and managers and use the feedback and their professional judgement to develop processes and future system improvements.

Use clinical knowledge, judgement and experience to develop policies and procedures (and associated documentation) in relation to projects and for business as usual teams following implementation.

Carry out audit work related to clinical informatics/digital systems.

Assist other clinical leads in analysing new local, regional and national initiatives and imperatives, and other standards documents relevant to clinical informatics systems and identify responses to them. To share these proposals with senior staff in digital service and other key stakeholder groups.

Represent the Trust in networks relevant to clinical informatics/digital agenda at local, regional and or at a national level. To use these networks to share best practice and to bring information and new ideas back to the Trust team.

Be an ambassador for Digital Services and the role of clinical informatics in the Trusts Modernisation agenda, in particular, when coming into contact with key senior stakeholder within the Trust, and with external agencies, organisations and official bodies.

There may be a requirement for some occasional weekend, out of hours and on call work, particularly during the implementation phase of clinical IT projects.

Education and Training

Deliver presentations, and demonstrate the product to all levels of clinical, administrative and managerial staff in a manner that is appropriate for the audience.

Deliver one to one and classroom based training on clinical IT systems being implemented to staff of all levels including clinicians and management.

Support the preparation of user guides and training materials and provide input into the structure of training sessions.

Support the planning, developing, refining and evaluation of clinical documentation systems and training programs.

Ensure adherence to Clinical informatics project timelines, scope definitions and operational budgets.

Clinical Professional Practice

The jobholder will assist the Chief Clinical Information Officer (CCIO) Nursing & AHPs and the Lead Digital Clinical Implementer, working collaboratively with clinical colleagues to improve the implementation of clinical informatics across the Trust.

Review practice, audit against agreed standards and liaise with nursing staff to ensure the relevant trust guidelines are applied across the Trust.

Review clinical practice on wards and other departments with the Trust and to identify where practice goes outside safe limits and to lead any changes in practice which are needed in order to reduce a risk which has been identified.

To keep up-to-date with clinical practice and to demonstrate and maintain a commitment to Continuing Professional Development (CPD).

Raise concerns with regards to risk, danger, malpractice or wrong doing by following the trust policy and supporting processes.

Qualifications

Essential

• Registered Nurse (Level1) or Allied Health Professional
• Teaching & Assessing Qualification

Desirable

• Qualification in or equivalent advanced specialist knowledge in information technology systems
• First level Degree
• Management and or Leadership qualification
• Project Management

Experience

Essential

• Experience or equivalent evidence of leadership, including leading a team and being accountable for service delivery
• Supporting teams that are accountable for service delivery.
• Significant experience of clinical audit and standard setting.
• Working with a wide range of professionals including medical, nursing, and Allied Health Professionals (AHP) and management colleagues.
• Evidence of working in challenging environments.
• Understanding of project/change management methodologies.
• Experience of supporting change projects.
• Experience of developing nursing policies, protocols and procedures.
• Experience of mentorship, teaching or training
• Experience of independently managing and prioritising a varied workload under pressure and to deadlines, while recognising when issues need escalating
• Experience in teaching, audit and presentation of information to multi-disciplinary staff organisation wide
• Experience of staff management, allocation and deployment.
• Proven clinical & leadership experience which includes managing changing and competing workloads within clinical environments.

Desirable

• Experience of clinical informatics systems i.e. Electronic Patient Record
• Line management of staff
• Experience of clinical IT systems
• Project Management

Skills

Essential

• Persuasive, excellent communicator & leadership skills
• Assertive & inspires confidence
• Able to interpret complex data & present and present complex information in an informative manner a wide range of individuals
• Use of a PC and the Microsoft office suite of applications
• Ability to communicate and deal sensitively with emotive and contentious issues.
• Ability to teach, supervise and assess registered & unregistered staff.
• Clear written and verbal communication skills.
• Ability to work independently with effective time management skills.
• Work in partnership with clinical teams to deliver on Nursing & AHP agendas.
• Leadership abilities - know-how to motivate and enthuse staff.
• Ability to establish credibility with a wide range of staff.
• IT Skills - ability to use all MS office applications.
• Able to interpret complex data and present information to a wide range of individuals.
• Project leadership skills

Desirable

• Project Management

Knowledge

Essential

• Evidence of continued professional development and implementation in clinical practice
• Sound understanding of political agendas and able to work successfully in a political environment
• Working knowledge of clinical processes and patient pathways
• Audit projects involving multi-disciplinary teams
• Clinical Data & Audit methods.
• Insight into current issues in healthcare.
• Standards of NMC/HCPC professional practice.
• Evidence of continued professional development.

Desirable

• Knowledge of NHS England IT Agenda
• Knowledge of the NHS IT/Digital agenda.
• Leadership & Engagement theory. Change management theory.

Values

Essential

• Professional and patient focused.
• Flexible, adaptable, capable of lateral thinking.
• Assertive and able to influence
• Excellent interpersonal skills.
• Outcome focussed
• Ability to cope in and with stressful situations.
• Ability to demonstrate the organisational values and behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).