Head of Haematology and TYA Services

Job responsibilities

DUTIES AND RESPONSIBILITIES

PROFESSIONAL LEADERSHIP

• Provide professional and specialist clinical leadership to the service.
• Responsible for proposing & implementing service/departmental policies/ responsible for policy implementation and operating procedures
• Ensuring the highest possible standards of delivery of care are achieved in all areas of responsibility across greater Manchester and Cheshire
• Provide expert and highly complex advice to the Trust and external agencies on haematology/cellular therapies through highly developed negotiating, persuasive, motivational or reassurance skills.
• Represent the Trust at external committees and meetings
• Interpret and disseminate to the Trust relevant national guidelines, policies, and legislation
• Contribute to national guidelines and policies and help set standards for national practice
• Standardise policies and protocols across all accountable areas across the network
• Lead in evidence-based implementation of new technology and techniques
• Provide clinical supervision and mentoring to professional peer group
• Provide clinical and technical expertise regarding haematology/cellular therapies to internal and external bodies
• Keep up to date on clinical, technical and managerial matters and follow a Continuous Profession Development programme
• Maintain and develop own personal portfolio
• Act as lead for Peer review for high dose chemotherapy and haematology service
• Communicates service-related information to senior managers, staff, external agencies.

• Ensure effective communication and general trouble shooting of patient related issues e.g. complaints, conflict, safeguarding, bereavement. Liaise with patients and families and PALS.

STAFF MANAGEMENT

• Ensure staff management strategies appropriately reflect the needs of a diverse and changing staff group
• Actively manage sickness absence to agreed targets.
• Ensure all staff have an annual performance review and have development needs identified in a personal development plan
• Line manage senior staff ensuring that they are clinically and professionally developed and supported for an efficient, effective, engaged, and highly motivated team
• Ensure that all staff understand and work towards performance targets in all areas including activity, finance, HR, governance and the Division's strategic agenda
• Manage Capacity and accurate staffing levels for all areas of responsibility
• Hold senior staff to account for the delivery of their objectives
• Ensure staff compliance with Trust and departmental policies and protocols,

• Responsible for recruitment and retention of staff, disciplinary and grievance and all staffing issues within the service. Reviewing requirements of each post upon becoming vacant, prior to advertising for replacement staff.
• Supports the clinical director in the recruitment, management and job planning of consultant and junior medical staff across site
• To maintain communication up and down the management structure ensuring a sense of common purpose for the achievement of organisational objectives.
• Requires negotiating, persuasive, motivational, reassurance skills
• Manage and reconcile conflicting views where there are significant barriers to acceptance or understanding.

• Provide pastoral care and support for staff.

FINANCIAL MANAGEMENT

• To have responsibility for the haematology, TYA, CART and transfusion budgets, liaising closely with the Finance Manager and Trust Commissioning body
• Ensure the optimum use of resources by establishing and maintaining an effective management process to ensure financial control.
• Overarching signatory for directorate spend and invoices
• Procures capital equipment and take a lead role in tendering services related to haematology and cellular therapies
• To implement cost saving strategies to meet business planning agreements. Working alongside the Finance Manager and Divisional Director to identify cost pressures and ensure that these are actioned appropriately
• To be responsible for ensuring that pay budgets are not overspent and that systems are in place to monitor bank and agency bookings
• To identify and present recommendations to the Divisional Director for investment programmes where necessary, taking the lead on developing effective business cases for the directorat
• Ensure all activity is accurately recorded and presented to Commissioning bodies within set time limits. Identify early problems that may lead to incorrect data being forwarded and report appropriately
• Ensure the development and production of the service business plan and specialist bids about directorate services
• Liaise with medical physics to maintain a rolling programme of equipment replacement, upgrading and disposal and ensure timely submission of bids for capital items. Ensure supply contracts are reviewed to ensure value for money and quality of service provision
• Manage and monitor performance so that the Service meets its financial and operating targets
• Be responsible for the management of activity targets and considering the impact of income and expenditure
• Agree service level agreements for all haematology, cellular therapy and transfusion services working closely with finance managers and representatives from other trusts.

RESEARCH AND EDUCATION

• Participate in the development of Trust training and education strategies.

• Support the development and implementation of education and training programs within the service.

• Actively encourage and support the development of research programs.
• Maintain mandatory and non-mandatory training and CPD to meet the requirements of the Trust and Peer review measures
• Develop and support the maintenance of partnerships with academic institutions, to ensure that the provision of educational opportunities for pre and post registration meets the needs of the changing workforce
• Review and authorize requests for study leave.

SERVICE DELIVERY, DEVELOPMENT & IMPROVEMENT

• Work closely with the clinical Leads across the Network, Senior Nurses, and managers to develop patient focused services in line with the National Cancer plan and other relevant standards, ensuring that relevant cancer standards are met
• Ensure timely and efficient provision of directorate services within the available resources, monitoring waiting times and patient experience.
• Ensure effective processes and procedures are in place to monitor and track performance within the Services.
• Interpret and implement national guidelines, policies and legislation working closely with general manager to achieve compliance.
• Maintain close links with all areas of accountability to ensure policies are adhered to for the care of all Christie patients
• Identify new opportunities for the service arising from changes in the external environment or internal innovation and potential threats and ways to respond to them
• Responsible for managing and tracking activity against plan for all internal and outreach services under the remit of SACT services
• Manage service improvement projects within the service within agreed timeframes and financial targets
• Contribute to the strategic development of the service
• Responsible for Service Improvement, development and re design
• Where appropriate.

1. represent the Trust within the NHS and community , and with partner organisations
2. work closely with them to institute integrated working in the best interests of patient care
3. To ensure appropriate public and patient involvement in assessing service quality and improvements.

CLINICAL GOVERNANCE

• Implement and monitor clinical governance structures and processes within the directorate as part of the Divisional management team
• Take responsibility as head of service for health and safety, clinical risk and quality compliance (including JACIE)
• Support the monitoring of compliance with internal and external governance and best practice requirements in the Service
• Ensure staff awareness of professional and managerial accountability in all areas
• Ensure departmental compliance with Peer review measure
• Provide support for management team
• Ensure that statutory and Trust requirements for record keeping and sharing are met
• Monitor and evaluate quality systems and clinical standards within the department and all outreach services, ensuring that the department is prepared for accreditation
• Investigation of incidents, drafting responses and devising remedial action plans where appropriate
• Manage the resolution of complaints and issues from patients, staff, suppliers, other internal and external service providers and partner organisations in a timely and appropriate manner in line with Trust policy, procedures and service delivery values and priorities
• Ensure high standards of care in all areas of responsibility throughout the network in line with the Christie Quality Mark.

Qualifications

Essential

• BSc Hons
• Post graduate qualification in related specialist subject at MSc level or equivalent experience.
• Post graduate study in management or proven management experience.
• Evidence of continuing professional development.

Experience

Essential

• Extensive experience at a senior clinical and/or managerial leadership role in Haematology services.
• Track record of delivering significant change management.
• Knowledge and experience of managing significant financial and human resources.
• Proven experience in the modernisation and reform of health services
• Experience of the selection and recruitment process
• Experience of budget management and control.

Desirable

• Experience of project work both as team member and as lead. Evidence of sound negotiating skills.
• Experience of risk management Track record of leading clinical teams.

Skills

Essential

• Ability to work under pressure, in an unpredictable working environment, maintaining a calm and professional manner.
• Proven organisational skills.
• Proven motivational skills.
• Skills in transformational leadership.
• Ability to successfully negotiate in multi- disciplinary teams.
• Evidence of problem-solving skills and the ability to deal with and respond to interruptions in their working environment.
• Proven inter-personal and communication skills.
• Ability to prioritise work and to meet deadlines.

Knowledge

Essential

• Experience of negotiation and conflict resolution
• Wide knowledge base supporting ability to identify potential problems and to act appropriately in order to prevent problem occurring.
• Evidence of leadership skills.
• Extensive Knowledge and understanding of Haematology services.
• Ability to attend Trust and external meetings representing Radiotherapy service.
• Evidence of complex problem solving.

Desirable

• Cultural and political awareness.
• Involved in developing new building / equipment/facilities

Others

Essential

• Team player, with ability to understand and work with all staff/disciplines.
• Evidence of personal and professional development, enthusiasm, tenacity and initiative with a desire to lead.
• Commitment to openness, honesty and integrity.
• Confident, diplomatic, flexible. Demonstrates drive and resilience Flexibility in working hours. Demonstrates accountability for actions.
• Capability for cross site travel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).