Maguire Lead

Job responsibilities

DUTIES AND RESPONSIBILITIES

Learning Development

• Responsible for the high quality delivery of evidence based and pedagogically rigorous learning products and experiences for local, national and international audiences.
• Professionally and managerially responsible for the work of the specialist Communication Skills Trainers (band 7) providing clinical supervision and expert advice on complex training/professional issues
• Advisor/specialist in the development and delivery of communication skills at an organisational level working closely with Workforce Education on Training Needs Analysis
• Development of bespoke learning activities for a range of external, and internal clients.
• Lead on the development and implementation of evaluation of all outputs from the Maguire Unit, ensuring these inform ongoing service development and delivery. Identifying opportunities for research development.
• Deliver a variety of learning experiences, including workshops, masterclasses and academic programmes in specialist field at a foundation, intermediate and advanced levels.
• Deliver facilitation skills / teach the teacher training courses and provide advice and support to external facilitators on teaching skills and managing groups when appropriate.
• Provide supervision, coaching and mentoring for specialist professionals and receive personal supervision / coaching to facilitate this.
• Source of expert knowledge of the current research and development in specialist field, and communication skills
• Source of expert advice and practical support to specialist trainers and others across the Trust for managing complex and difficult group dynamics, complaints and resistance

Service Development

• Responsible for the development and delivery of a range of policies to support communication and interpersonal skills development across the organisation
• Be responsible for the ongoing development of a range of new learning products including academic programmes
• Strategic development of partnerships where this will contribute to the development of Maguire products and building business development/research opportunities.
• Identify opportunities for the development and delivery of academic accreditation and re-accreditation processes including apprenticeship delivery
• Contribute to a linked strategy across a number of CE services to facilitate a variety of learning products
• Work alongside OD colleagues to develop organisation specific learning opportunities.
• Develop the MCSTU profile through collaboration with other units and groups on a national and international basis and to ensure all opportunities for collaboration and publication are optimised
• Play a lead role in the development of activities to support CEs EDI agenda, ensuring that all learning is informed by the latest evidence

Management of Resources

• Responsible for the management, leadership and ongoing development of all members of the team, employed and contractors, ensuring that the team has the necessary skills to deliver the needs of the service.
• Responsible for the budget, including ambitious income generation targets for the team.
• Professionally responsible for highly specialist Communication Skills Trainers
• Work closely with the Education Events Manager to ensure effective business management, and financial sustainability of the Maguire Team.
• Represent the Maguire Communication Skills Training Unit, when required, at various meetings and events within Christie Education, regionally, nationally and internationally when required to do so. Delivering presentations and research outputs at conferences and events.
• Responsible for the recruitment of new staff, in the light of service needs, portfolio development and changes in practice
• Any other duties as may be required from time to time and which are commensurate with the grade of the post.

Other

• Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs.
• Provide supervisory support to students undertaking research in applicable areas.
• Attend relevant mandatory updates
• Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs

Qualifications

Essential

• oMasters or equivalent in a communication or psychosocial area
• oTeaching qualification at post-graduate level

Desirable

• oQualification in clinical supervision or counselling supervision
• 3-day courses in ocommunication skills ofacilitator training

Experience

Essential

• oExperience in the delivery of creative, experiential learning, on-line, face to face and hybrid
• oDevelopment and application of QA processes in learning
• oExperience of developing and teaching faculty development workshops
• oExperience of comprehensive evaluation and research output
• oExperience of working with single or multi-professional groups
• oExperience of delivering workshops to a wide variety of audiences dealing with challenge in a constructive and supportive way

Desirable

• oInvolvement in communication skills training
• oExperience of giving and receiving clinical supervision / group supervision
• oExperience of brief psychological interventions
• oExperience of patient/client interviewing / assessments

Skills

Essential

• oExceptional communication and interpersonal skills
• oAbility to handle complex and difficult group dynamics and support and advise the team on handling difficult dynamics, complaints and resistance
• oAbility to deliver contentious feedback to senior clinicians (inside and outside the organisation)
• oTranslating organisational and individual learning needs into comprehensive programmes
• oHighly developed interpersonal skills
• oHighly skilled in the delivery of presentations, running interactive sessions and facilitate role-play
• oLeadership skills and the ability to manage team dynamics

Desirable

• oExperience of designing learning materials for adults
• oResearch and/or evaluation skills in communication skills training field
• oSupervision skills
• oAbility to teach a range of communication skills and strategies

Knowledge

Essential

• oSpecialist knowledge and professional legitimacy in a field associated to the work of the team
• oAn informed understanding of research and developments in appropriate areas

Desirable

• oKnowledge of coping theory and its application to interventions
• oKnowledge of theory of
• oCommunication skills
• oCommunication strategies
• oExperiential teaching strategies
• oGroup dynamics
• oResearch output in an area associated to the work of the team

Values

Essential

• oAbility to demonstrate the organisational values and behaviours

Other

Essential

• oEnthusiastic, calm and confident
• oActs in a professional manner at all times
• oWorking hours can be regular, but will involve additional and unsocial hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).