Job summary
Come and lead our newly formed Mandatory Training Team. Help make a difference to provide assurance that all Christie people are safe. We're looking for a candidate who can build relationships with colleagues across the board, who works collaboratively and inclusively to achieve our goals. The Mandatory Training Manager will manage the mandatory and role-essential compliance and governance work streams, which incorporate national statutory and mandatory training and other skills essential for role. This will include creating, developing and regularly updating the organisational training matrices requirements. There's an opportunity to continuously develop the role in order to meet service needs, by providing innovative approaches to new initiatives.
We have a great department, even if we do say so ourselves. Our most recent NHS Staff Survey results show that our team members are significantly more satisfied in their roles than the national average across all People Promise themes. This is no accident. We value all our team members and are passionate about supporting each other to thrive. Come and join us!
Main duties of the job
The Mandatory Training Manager will manage the mandatory and role-essential compliance and governance work streams, which incorporate national statutory and mandatory training and other skills essential for role. This will include creating, developing and regularly updating the organisational training matrices requirements. The postholder will continuously develop the role in order to meet service needs, by providing innovative approaches to new initiatives.
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
- Develop, maintain and review Christie Education compliance and governance processes. Including:
-
- Develop appropriate competency requirement matrices
- monitor and analyse compliance
- identify areas of high need for support
Support the Quality Manager to develop a Quality Assurance Framework
- Liaise with Subject Matter Experts (SMEs) to ensure there is sufficient training capacity to meet demand and consider all appropriate delivery methods e.g. face-to-face training or virtual and online.
- Communicate service related information to senior managers, staff and external agencies including NHS England.
- Regularly liaise with the Education Executive Group and Workforce Committee and produce reports reflecting activity for the Trust.
- To communicate effectively at all levels within the Trust and with external bodies
- The ability to challenge peers to improve their practice and support them in doing so
- To be a member of relevant Christie committees and produce and present papers as required to a high/professional standard.Provide specialist knowledge regarding compliance & governance learning & development to managers/staff within the Trust.
- To practice a range of clerical and administrative procedures to underpin high level training recording and reporting.
- Use influence to ensure compliance with Trust policies and procedures whilst supporting others to do the same
- Ensure effective use of and analysis of qualitative and quantitative information of complex surveys, present findings in a concise and persuasive manner.
- To keep fully up to date with all developments regarding training compliance and amend/ implement any new initiatives, working closely with managers/external providers involved with programmes.
- Review, produce, maintain and update of the Christies Essential training policies and procedures. Additionally, ensuring monitoring and adherence to the policies across the organisation.
- In collaboration with the Workforce Development Manager, assess the training needs of the organisation based on risks, claims data and essential training gaps or needs of all staff to ensure patient safety.
- Work with Workforce transformation and systems team to ensure data accuracy and maintain links between delivery and reporting systems.
- Evaluate the impact of training programmes delivered with the subject matter experts
- Interpret training compliance against safety risks or incidents and liaise with the Trusts patient safety lead.
- Analyse several components of essential training across multiple subject matters, determining which information is sufficient. Seek out missing information or standards and provide stability to potentially differing opinions.
- Ability to manipulate, interrogate and analyse data drawn from a variety of sources in order to drive continuous improvement
- Assess the training needs of the organisation based on risks, claims data and essential training gaps or needs of all staff to ensure patient safety
- Provide solutions to situations where an obvious or standardised template solution is not always possible e.g. translate standard training protocol to the needs of a specific job role. Make judgements in relation to complex compliance & governance matters which require analysis, interpretation and comparison of a range of issues.
- Judge the frequency of training and the level of depth into the subject matter based on its complexity.
- Raise Purchase Orders and Invoices as required in line with Trust Standing Financial Instructions
- Manage and arrange travel requirements when necessary
- Liaise continuously with all subject matter experts to determine relevance of training and potential innovations.
- To implement any national/local initiatives/guidance relevant to the compliance & governance agenda and create/update local Trust policies and procedures to reflect this.
- Undertake regular horizon scanning to assess and advise on any impacts for the Trust in order to reflect these in Trust priorities and plans. This includes projects for national improvement funds.
- When formed, manage the Compliance & Governance team promoting high standards of quality at all times and supporting initiatives to improve areas of service.
- To manage projects which contribute to the delivery of compliance and governance agendas
- Secure resources and manage and maintain the bank of IT resources available for learners and specialised equipment required by the Compliance and Governance team e.g. laptops and tablets.
- Monitor all Mandatory and Statutory programmes including those provided nationally to ensure correct records are maintained.
- Audit all procedures relevant to compliance and governance activity, producing reports on the outcomes.
- Provide expert unbiased advice on training and development particularly in relation to compliance and standards.
- Provide Line Management responsibilities. The post holder will be a positive role model demonstrating high standards of professional behaviour
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
- Develop, maintain and review Christie Education compliance and governance processes. Including:
-
- Develop appropriate competency requirement matrices
- monitor and analyse compliance
- identify areas of high need for support
Support the Quality Manager to develop a Quality Assurance Framework
- Liaise with Subject Matter Experts (SMEs) to ensure there is sufficient training capacity to meet demand and consider all appropriate delivery methods e.g. face-to-face training or virtual and online.
- Communicate service related information to senior managers, staff and external agencies including NHS England.
- Regularly liaise with the Education Executive Group and Workforce Committee and produce reports reflecting activity for the Trust.
- To communicate effectively at all levels within the Trust and with external bodies
- The ability to challenge peers to improve their practice and support them in doing so
- To be a member of relevant Christie committees and produce and present papers as required to a high/professional standard.Provide specialist knowledge regarding compliance & governance learning & development to managers/staff within the Trust.
- To practice a range of clerical and administrative procedures to underpin high level training recording and reporting.
- Use influence to ensure compliance with Trust policies and procedures whilst supporting others to do the same
- Ensure effective use of and analysis of qualitative and quantitative information of complex surveys, present findings in a concise and persuasive manner.
- To keep fully up to date with all developments regarding training compliance and amend/ implement any new initiatives, working closely with managers/external providers involved with programmes.
- Review, produce, maintain and update of the Christies Essential training policies and procedures. Additionally, ensuring monitoring and adherence to the policies across the organisation.
- In collaboration with the Workforce Development Manager, assess the training needs of the organisation based on risks, claims data and essential training gaps or needs of all staff to ensure patient safety.
- Work with Workforce transformation and systems team to ensure data accuracy and maintain links between delivery and reporting systems.
- Evaluate the impact of training programmes delivered with the subject matter experts
- Interpret training compliance against safety risks or incidents and liaise with the Trusts patient safety lead.
- Analyse several components of essential training across multiple subject matters, determining which information is sufficient. Seek out missing information or standards and provide stability to potentially differing opinions.
- Ability to manipulate, interrogate and analyse data drawn from a variety of sources in order to drive continuous improvement
- Assess the training needs of the organisation based on risks, claims data and essential training gaps or needs of all staff to ensure patient safety
- Provide solutions to situations where an obvious or standardised template solution is not always possible e.g. translate standard training protocol to the needs of a specific job role. Make judgements in relation to complex compliance & governance matters which require analysis, interpretation and comparison of a range of issues.
- Judge the frequency of training and the level of depth into the subject matter based on its complexity.
- Raise Purchase Orders and Invoices as required in line with Trust Standing Financial Instructions
- Manage and arrange travel requirements when necessary
- Liaise continuously with all subject matter experts to determine relevance of training and potential innovations.
- To implement any national/local initiatives/guidance relevant to the compliance & governance agenda and create/update local Trust policies and procedures to reflect this.
- Undertake regular horizon scanning to assess and advise on any impacts for the Trust in order to reflect these in Trust priorities and plans. This includes projects for national improvement funds.
- When formed, manage the Compliance & Governance team promoting high standards of quality at all times and supporting initiatives to improve areas of service.
- To manage projects which contribute to the delivery of compliance and governance agendas
- Secure resources and manage and maintain the bank of IT resources available for learners and specialised equipment required by the Compliance and Governance team e.g. laptops and tablets.
- Monitor all Mandatory and Statutory programmes including those provided nationally to ensure correct records are maintained.
- Audit all procedures relevant to compliance and governance activity, producing reports on the outcomes.
- Provide expert unbiased advice on training and development particularly in relation to compliance and standards.
- Provide Line Management responsibilities. The post holder will be a positive role model demonstrating high standards of professional behaviour
Person Specification
Qualifications
Essential
- Masters Degree or equivalent in a relevant subject area
Desirable
- Learning and Development qualification
- Quality Assurance qualification
Experience
Essential
- Experience of working incompliance environment
- Successful record of compliance and governance
Desirable
Skills
Essential
- Effective communication skills
- Standard keyboard skills
- Ability to manipulate, interrogate and analyse data drawn from a variety of sources in order to drive continuous improvement
- The ability to challenge peers to improve their practice and support them in doing so
- An ability to manage own time and resources to ensure an effective blend of practice and quality improvement
Knowledge
Essential
- Knowledge and understanding of NHS statutory & mandatory training requirements to ensure compliance with regulatory and legal requirements
- Up-to-date knowledge and understanding of recent developments in compliance and governance
VALUES
Essential
- Ability to demonstrate the organisational values and behaviours
- A commitment to learner-centred approaches
- A commitment to being a driver of change
OTHER
Essential
- Willingness and ability to work at any Christie site or location given reasonable notice
Person Specification
Qualifications
Essential
- Masters Degree or equivalent in a relevant subject area
Desirable
- Learning and Development qualification
- Quality Assurance qualification
Experience
Essential
- Experience of working incompliance environment
- Successful record of compliance and governance
Desirable
Skills
Essential
- Effective communication skills
- Standard keyboard skills
- Ability to manipulate, interrogate and analyse data drawn from a variety of sources in order to drive continuous improvement
- The ability to challenge peers to improve their practice and support them in doing so
- An ability to manage own time and resources to ensure an effective blend of practice and quality improvement
Knowledge
Essential
- Knowledge and understanding of NHS statutory & mandatory training requirements to ensure compliance with regulatory and legal requirements
- Up-to-date knowledge and understanding of recent developments in compliance and governance
VALUES
Essential
- Ability to demonstrate the organisational values and behaviours
- A commitment to learner-centred approaches
- A commitment to being a driver of change
OTHER
Essential
- Willingness and ability to work at any Christie site or location given reasonable notice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
