Education Business Manager

The Christie NHS FT

Information:

This job is now closed

Job summary

To excel in this role you will need to have extensive experience of creating, organising and managing a variety of successful in-person and virtual events as well as bespoke content-led activity, and a thorough knowledge of strategic event planning - not just the logistics. You will also be comfortable liaising and negotiating with and influencing stakeholders, in presenting ideas and managing budgets, and operating within a tight budgetary framework.

You will be a natural leader, able to motivate, line manage and delegate tasks whilst empowering colleagues to create, innovate and deliver, and create a collaborative working culture. You are organised, have meticulous attention to detail and are a committed team player who is willing to 'muck in', but you are equally able to work independently and support others to do so when required. You are a clear and confident communicator (written and in-person) and are able to deal with difficult situations diplomatically, calmly and to make on the spot decisions when necessary in urgent situations.

Main duties of the job

To excel in this role you will need to have extensive experience of creating, organising and managing a variety of successful in-person and virtual events as well as bespoke content-led activity, and a thorough knowledge of strategic event planning - not just the logistics. You will also be comfortable liaising and negotiating with and influencing stakeholders, in presenting ideas and managing budgets, and operating within a tight budgetary framework.

You will be a natural leader, able to motivate, line manage and delegate tasks whilst empowering colleagues to create, innovate and deliver, and create a collaborative working culture. You are organised, have meticulous attention to detail and are a committed team player who is willing to 'muck in', but you are equally able to work independently and support others to do so when required. You are a clear and confident communicator (written and in-person) and are able to deal with difficult situations diplomatically, calmly and to make on the spot decisions when necessary in urgent situations.

About us

Christie Education provides a wide variety of learning and higher education opportunities in cancer care, treatment and research. This includes developing learning and events which meet the highest expectations of our client group; nurses, doctors, allied health professionals, amongst others. Our team provides a significant output from face to face, hybrid and on-line learning - using the latest technologies. The team are focused on developing high quality learning opportunities which support the experience of cancer patients, wherever they may be.

Date posted

19 May 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

413-70834-SoO-EB

Job locations

Education - H00004

Manchester

M20 4BX


Job description

Job responsibilities

Finance, project management and risk

  • To manage the specific trading account associated with the Education Centre and events team ensuring that business planning processes support the financial targets of The School of Oncology
  • To be responsible for the generation of an income stream which financially supports the delivery of The School of Oncologys education programme
  • To work collaboratively with stakeholders to identify and implement potential business opportunities or developments
  • To assist the Head of Education Business Development in the production of business plans, and development for the service, where appropriate leading on specific income generation projects
  • To support the Head of Education Business Development in ensuring that The School of Oncology employs robust risk management systems for quality and safety improvement
  • To work proactively to ensure collaborative and effective relationships both within and outside the Trust to support income generation or increase the reputation of the Trust both locally, nationally and internationally
  • To develop, in liaison with the Head of Education Business Development, a policy for sponsorship of activities within the School of Oncology ensuring that all activity complies with the requirements of the Trust and of industry
  • To implement a pricing strategy for all services within the School of Oncology which is informed by market research and competitor analysis
  • To utilise numerous analytical methods to interpret and report complex information, facts or situations requiring analysis, preparing reports and options appraisal and solution identification
  • To develop and implement complex project plans, taking account of conflicting priorities and negotiating with key Trust personnel
  • To take a lead on the development of relationships with major commercial sponsors to increase income generation for The School of Oncology

New technology and business development

  • To identify opportunities for the delivery of events and educational services utilising new technology, as appropriate identifying costing strategies to support income generation
  • To identify and negotiate income generation possibilities for The School of Oncologys Ubicast system linking this to the development of eLearning within The School of Oncology

Events management

  • To be responsible for the delivery of a programme of annual events and structured educational programmes, working with key stakeholders (including high profile national and international organisations) across business generating services
  • To develop, and maintain, an events strategy which reflects the Trusts vision and ambition, and the local, national and international ambitions The School of Oncology
  • To be responsible for the development of protocols for all activities within the Education Centre and events teams
  • To develop business protocols for all events and activities within the team (with the Head of Education Business Development) to ensure that financial and other targets/ambitions are met
  • To develop and maintain evaluation processes and targets which inform future development and quality monitoring adapting plans in the light of experience
  • To work with higher education institutes to achieve formal accreditation of identified programmes
  • To ensure that all activities delivered by The School are effectively and professionally supported to ensure effective administration and facilitation of each programme
  • To manage multi-disciplinary working groups with a range of high profile clinical experts to ensure that the programme of activities within The School of Oncology has a national and international reach

Marketing and communication

  • To liaise with a range of stakeholder groups and boards, promoting the work of The School of Oncology, and adapting the message to support business development
  • To be responsible for the development of market research activities, including the analysis of competitor activity, and research to identify opportunities for income generation
  • To develop a marketing plan, ensuring that all materials and activities represent the corporate image, and meet the branding requirements, of both The School and The Trust
  • To develop a range of marketing materials which support the Commercial Strategy and meet the branding expectations of the School of Oncology
  • To consistently benchmark all marketing channels to measure their effectiveness, identifying any gaps and making changes as necessary

Educational visits

  • To be responsible for the establishment of resources, processes, and protocols, for visitors applying for educational placement experience within the Trust
  • To develop a strategy for the ongoing management of the Trusts visitor programmes, ensuring quality standards are maintained and appropriate pricing structures are in place
  • To develop, and review, costing structures which support contribute to the financial success of the visitor programme

General

  • To develop and maintain local and regional professional networks to increase personal and professional effectiveness
  • To work flexibly, including evenings and weekends as required to facilitate trust events

To contribute to the strategic planning of Team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary

Job description

Job responsibilities

Finance, project management and risk

  • To manage the specific trading account associated with the Education Centre and events team ensuring that business planning processes support the financial targets of The School of Oncology
  • To be responsible for the generation of an income stream which financially supports the delivery of The School of Oncologys education programme
  • To work collaboratively with stakeholders to identify and implement potential business opportunities or developments
  • To assist the Head of Education Business Development in the production of business plans, and development for the service, where appropriate leading on specific income generation projects
  • To support the Head of Education Business Development in ensuring that The School of Oncology employs robust risk management systems for quality and safety improvement
  • To work proactively to ensure collaborative and effective relationships both within and outside the Trust to support income generation or increase the reputation of the Trust both locally, nationally and internationally
  • To develop, in liaison with the Head of Education Business Development, a policy for sponsorship of activities within the School of Oncology ensuring that all activity complies with the requirements of the Trust and of industry
  • To implement a pricing strategy for all services within the School of Oncology which is informed by market research and competitor analysis
  • To utilise numerous analytical methods to interpret and report complex information, facts or situations requiring analysis, preparing reports and options appraisal and solution identification
  • To develop and implement complex project plans, taking account of conflicting priorities and negotiating with key Trust personnel
  • To take a lead on the development of relationships with major commercial sponsors to increase income generation for The School of Oncology

New technology and business development

  • To identify opportunities for the delivery of events and educational services utilising new technology, as appropriate identifying costing strategies to support income generation
  • To identify and negotiate income generation possibilities for The School of Oncologys Ubicast system linking this to the development of eLearning within The School of Oncology

Events management

  • To be responsible for the delivery of a programme of annual events and structured educational programmes, working with key stakeholders (including high profile national and international organisations) across business generating services
  • To develop, and maintain, an events strategy which reflects the Trusts vision and ambition, and the local, national and international ambitions The School of Oncology
  • To be responsible for the development of protocols for all activities within the Education Centre and events teams
  • To develop business protocols for all events and activities within the team (with the Head of Education Business Development) to ensure that financial and other targets/ambitions are met
  • To develop and maintain evaluation processes and targets which inform future development and quality monitoring adapting plans in the light of experience
  • To work with higher education institutes to achieve formal accreditation of identified programmes
  • To ensure that all activities delivered by The School are effectively and professionally supported to ensure effective administration and facilitation of each programme
  • To manage multi-disciplinary working groups with a range of high profile clinical experts to ensure that the programme of activities within The School of Oncology has a national and international reach

Marketing and communication

  • To liaise with a range of stakeholder groups and boards, promoting the work of The School of Oncology, and adapting the message to support business development
  • To be responsible for the development of market research activities, including the analysis of competitor activity, and research to identify opportunities for income generation
  • To develop a marketing plan, ensuring that all materials and activities represent the corporate image, and meet the branding requirements, of both The School and The Trust
  • To develop a range of marketing materials which support the Commercial Strategy and meet the branding expectations of the School of Oncology
  • To consistently benchmark all marketing channels to measure their effectiveness, identifying any gaps and making changes as necessary

Educational visits

  • To be responsible for the establishment of resources, processes, and protocols, for visitors applying for educational placement experience within the Trust
  • To develop a strategy for the ongoing management of the Trusts visitor programmes, ensuring quality standards are maintained and appropriate pricing structures are in place
  • To develop, and review, costing structures which support contribute to the financial success of the visitor programme

General

  • To develop and maintain local and regional professional networks to increase personal and professional effectiveness
  • To work flexibly, including evenings and weekends as required to facilitate trust events

To contribute to the strategic planning of Team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary

Person Specification

Qualifications

Essential

  • Educated to Masters degree level

Desirable

  • Marketing qualification
  • Educated to degree level in events management

Experience

Essential

  • Experience of organising events and conferences in an educational context
  • Experience of marketing and developing promotional material
  • Experience of presenting to a wide variety of audiences
  • Experience of managing resources and working to financial income targets
  • Experience of leadership and change management
  • Experience of contract negotiation and application of processes
  • Experience and knowledge of the business planning cycle

Desirable

  • Experience of developing accredited educational programmes

Skills

Essential

  • Excellent written, and verbal communication skills
  • Excellent planning, organisational and interpersonal skills
  • Effective prioritisation and time management skills
  • Ability to work flexibly across teams and build relationships at all levels
  • Application of project management methodologies to support effective financial management of activities
  • Advanced IT skills
  • Ability to undertake complex data analysis
  • Excellent negotiating and networking skills

Knowledge

Essential

  • Proven knowledge and understanding of organising education events
  • Training in, and knowledge of, business and financial processes
  • Knowledge of business case development
  • Knowledge of project management methodologies
  • Knowledge of sales and marketing
  • Knowledge of education accreditation
  • Knowledge of contracting processes, and their application
  • An understanding of industry guidelines in relation to sponsorship of education

Values

Essential

  • Ability to demonstrate the organisational values and behaviours

Other

Essential

  • Enthusiastic, calm and confident
  • Willingness to develop role
  • Acts in a professional manner at all times
  • Working hours can be regular, but will involve additional and unsocial hours
Person Specification

Qualifications

Essential

  • Educated to Masters degree level

Desirable

  • Marketing qualification
  • Educated to degree level in events management

Experience

Essential

  • Experience of organising events and conferences in an educational context
  • Experience of marketing and developing promotional material
  • Experience of presenting to a wide variety of audiences
  • Experience of managing resources and working to financial income targets
  • Experience of leadership and change management
  • Experience of contract negotiation and application of processes
  • Experience and knowledge of the business planning cycle

Desirable

  • Experience of developing accredited educational programmes

Skills

Essential

  • Excellent written, and verbal communication skills
  • Excellent planning, organisational and interpersonal skills
  • Effective prioritisation and time management skills
  • Ability to work flexibly across teams and build relationships at all levels
  • Application of project management methodologies to support effective financial management of activities
  • Advanced IT skills
  • Ability to undertake complex data analysis
  • Excellent negotiating and networking skills

Knowledge

Essential

  • Proven knowledge and understanding of organising education events
  • Training in, and knowledge of, business and financial processes
  • Knowledge of business case development
  • Knowledge of project management methodologies
  • Knowledge of sales and marketing
  • Knowledge of education accreditation
  • Knowledge of contracting processes, and their application
  • An understanding of industry guidelines in relation to sponsorship of education

Values

Essential

  • Ability to demonstrate the organisational values and behaviours

Other

Essential

  • Enthusiastic, calm and confident
  • Willingness to develop role
  • Acts in a professional manner at all times
  • Working hours can be regular, but will involve additional and unsocial hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Christie NHS FT

Address

Education - H00004

Manchester

M20 4BX


Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Christie NHS FT

Address

Education - H00004

Manchester

M20 4BX


Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Head of Education Business Development

Friday Knight

friday.knight1@nhs.net

07909043397

Date posted

19 May 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

413-70834-SoO-EB

Job locations

Education - H00004

Manchester

M20 4BX


Supporting documents

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