Job summary
An exciting opportunity has arisen for a motivated, forward thinking individual to join the Medical Records team at Leighton Hospital as a Room Booking Co-ordinator. Good organisational and communication skills are essential and knowledge of Trust systems including Meditech and Bookwise would be advantageous.
Main duties of the job
The post holder will be responsible for co-ordinating and managing clinic room bookings relating to outpatient areas and elective hub services at Leighton Hospital Crewe. A key requirement of this role is to maintain accurate and up to date plans of the room bookings and to ensure that the system accurately reflects room bookings.
The Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with the team and services to ensure that an efficient service is provided. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.
About us
Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area's largest employers.
Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.As part of the national New Hospital Programme, we're reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on our Healthier Futures website.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Job description
Job responsibilities
Provide coordination of room bookings from the clinical specialties and administrative teams across the organisation.
To develop, design and maintain standard operating procedures and documentation pertaining to the area of training.
Build and maintain constructive relationships with others, within and across Divisions and externally to improve the effectiveness and efficiency of room bookings.
Be fully conversant with all required electronic systems for room bookings and clinic coordination.
Ensure that the room booking system is functioning correctly, and to maintain plans tomaximise room utilisation.
Support the department to analyse, and act on information to proactively manage and maintain relevant NHS targets (including 18 weeks Referral to Treatment (RTT) and Trust Restoration Plans, Rapid Access Cancer Pathways), profiling room availability to support achievement of target requirements.
Job description
Job responsibilities
Provide coordination of room bookings from the clinical specialties and administrative teams across the organisation.
To develop, design and maintain standard operating procedures and documentation pertaining to the area of training.
Build and maintain constructive relationships with others, within and across Divisions and externally to improve the effectiveness and efficiency of room bookings.
Be fully conversant with all required electronic systems for room bookings and clinic coordination.
Ensure that the room booking system is functioning correctly, and to maintain plans tomaximise room utilisation.
Support the department to analyse, and act on information to proactively manage and maintain relevant NHS targets (including 18 weeks Referral to Treatment (RTT) and Trust Restoration Plans, Rapid Access Cancer Pathways), profiling room availability to support achievement of target requirements.
Person Specification
Qualifications/Knowledge
Essential
- Computer skills, ECDL or equivalent Microsoft Office
- Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines
- Previous office experience
- Current Professional and NHS Issues
- Importance of equality, diversity and rights
Desirable
- Advanced ECDL modules or equivalent
- Knowledge of Medical Terminology
- Supervisory/Management skills
Skills
Essential
- Demonstrate excellent verbal and written communication skills
- Effective customer service skills
- Methodical, numerate
- Ability to work on own initiative, prioritise own work
- Good interpersonal skills
- Demonstrate good organisational and time management skills
Desirable
- Understand and manage health records / waiting lists and Meditech computer systems
Experience
Essential
- Customer Service Training/experience
- Computer skills, ECDL or equivalent Microsoft Office
Person Specification
Qualifications/Knowledge
Essential
- Computer skills, ECDL or equivalent Microsoft Office
- Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines
- Previous office experience
- Current Professional and NHS Issues
- Importance of equality, diversity and rights
Desirable
- Advanced ECDL modules or equivalent
- Knowledge of Medical Terminology
- Supervisory/Management skills
Skills
Essential
- Demonstrate excellent verbal and written communication skills
- Effective customer service skills
- Methodical, numerate
- Ability to work on own initiative, prioritise own work
- Good interpersonal skills
- Demonstrate good organisational and time management skills
Desirable
- Understand and manage health records / waiting lists and Meditech computer systems
Experience
Essential
- Customer Service Training/experience
- Computer skills, ECDL or equivalent Microsoft Office
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
