Job summary
Dermatology Service Coordinator.
We welcome applications from all candidates who hold the relevant skills, qualifications and experience.
Please note, this role falls outside of the required salary threshold set by UKVI and so we would not be able to provide Skilled Worker visa sponsorship for this role.
An exciting opportunity has arisen within the Dermatology Department for a full-time Service Coordinator to join our team. The post will be based at Leighton Hospital.
You will be part of a well-established team in a very busy department, your role is to review and manage minor op clinics and waiting lists, clinic utilisation, capacity and demand support, booking and cancelling clinics. You will also be expected to support the managerial team and secretaries with clinic related queries. You will work alongside another Service coordinator and as part of a wider administrative and clinical team.
Main duties of the job
An example of duties will be:
- Reviewing and supporting clinic slot utilisation.
- Review minor op lists and appoint patients within correct timescales.
- Managing clinic templates.
- Managing consultant/nurse annual leave and updating/cancelling clinics where necessary.
- Setting and booking specialist clinics.
- Answering email/phone enquiries in a timely manner.
- Creating adhoc clinic sessions.
- liaising with the secretarial team and clinical team.
- Cover for service coordinator in times of leave.
- Supporting management with capacity and demand planning.
- Reducing clinics due to operational meetings.
The successful applicant will have:
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- Excellent accuracy, organisational and communication skills.
- Excellent interpersonal skills.
- Be a team player.
- Able to work under pressure and meet demanding deadlines.
- A high level of concentration is required and attention to detail.
- Meticulous accuracy is essential in order to maintain service levels.
- The hours of work are 37.5 per week to be worked over Monday to Friday
.
About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which managesLeighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst IntermediateCare Centre in Winsford, was established as an NHS Trust in April 1991 and became aFoundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with arange of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a uniquelocal health partnership that provides a range of community services for people acrossSouth Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Job description
Job responsibilities
The post holder will provide a comprehensive, quality and confidential administration service to the Divisions and their team in support of the wider managerial team.
A key requirement of the post is to proactively manage clinic bookings and appointments, including making recommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets.
The Service Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Assistant Service Manager/ Service Manager to ensure that an efficient service is provided. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.
Job description
Job responsibilities
The post holder will provide a comprehensive, quality and confidential administration service to the Divisions and their team in support of the wider managerial team.
A key requirement of the post is to proactively manage clinic bookings and appointments, including making recommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets.
The Service Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Assistant Service Manager/ Service Manager to ensure that an efficient service is provided. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.
Person Specification
EXPERIENCE/QUALIFICATIONS
Essential
- Computer skills, Microsoft Office
- Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines
Desirable
- Knowledge of Medical Terminology
- Advanced ECDL modules or equivalent
SKILLS
Essential
- Demonstrate excellent verbal and written communication skills,
- Ability to work on own initiative, prioritise own work,
Desirable
- Understand and manage health records/waiting lists and ICS computer systems
PHYSICAL REQUIREMENTS
Essential
Desirable
- Ability to perform a wide range of duties according to the Job Description
Person Specification
EXPERIENCE/QUALIFICATIONS
Essential
- Computer skills, Microsoft Office
- Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines
Desirable
- Knowledge of Medical Terminology
- Advanced ECDL modules or equivalent
SKILLS
Essential
- Demonstrate excellent verbal and written communication skills,
- Ability to work on own initiative, prioritise own work,
Desirable
- Understand and manage health records/waiting lists and ICS computer systems
PHYSICAL REQUIREMENTS
Essential
Desirable
- Ability to perform a wide range of duties according to the Job Description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
