PACS and RIS Assistant Support Manager

Job description

Job responsibilities

System Administration

Deal with unspecified images in the PACS database This requires:

• A knowledge and understanding of data flow between the Patient Administration System, the Radiology Information System and the PACS databases.
• Some knowledge of procedures and workflow within the radiology department.
• An appreciation of the need for accuracy and concentration when using the administration tools on the systems.

Import images onto PACS from other healthcare organisations, either on film, CD or sent electronically. This includes:

• Use of specialised workstation.
• Data entry on RIS.
• Reconciliation of images of PACS.
• Accurate record keeping.

Export images from PACS to other organisations, either planned or urgently. This includes:

• Production of CDs of images for medico legal use.
• Electronic transfer of images.
• Accurate record keeping.
• Monitoring the generic PACS email account for image transfer requests.

Ensure the PACS and RIS databases are accurate and up to date. This includes:

• Merging duplicate patient records.
• Creating events.
• Checking for empty image folders.
• Checking for unallocated, unreported or unprocessed examination events.
• Autoreporting examinations where appropriate.

Create and maintain user accounts following appropriate protocols and procedures.

Assist in the training of users to access to images and data on the legacy PACS and RIS systems.

General

Ensure the PACS Manager is kept informed as problems are encountered that affect the provision of the image management service.

Respond to situations as they arise, including unplanned system downtime.

Liaise with the IM&T department in the absence of the System Manager when hardware/software issues cannot be resolved locally.

With the support of the PACS team independently problem solve and resolve issues alerting the relevant staff member as appropriate.

Communicate with staff both within and outside the directorate in a response to requests from system end users.

Help to promote safe use of IT equipment through both personal example and understanding of the importance of maintenance and proper usage.

Undertake other duties required by the Radiology Systems Manager due to the demands of the imaging service.

To co-operate with all staff in the provision of the service and constantly seek ways of improving all aspects of the service.

To promote good communication with patients, visitors and all staff, within and outside of the radiology department, handling patient and staff concerns in a sensitive manner in line with Trust policy.

To assist with audit and research projects as required.

To carry out other duties as and when required ensuring the smooth running of the radiology department.

To provide a professional standard of communication to all medical, nursing, technical and ancillary staff.

To provide a commitment to personal service in the provision of the highest quality of patient care at all times and to actively participate in programmes to develop excellent standards of patient care throughout the Trust, for example patient surveys, standard setting and auditing etc.

To demonstrate and promote the highest levels of data quality and security.

To use the departmental computerised patient information systems efficiently and to comply with the Data Protection Act.

To adhere strictly to the departmental policies with regard to Health & Safety.

Specific attention is drawn to:

Ionising Radiation Regulations/IRMER

Control of Substances Hazardous to Health

District Fire Policy

Lifting & Handling Policy

Health & Safety Policy

Ensure that any malfunction or breakdown of any equipment is reported to appropriate responsible party in a timely fashion.

To pursue your own educational and professional development and maintain a CPD portfolio.

To undertake any other duties and responsibilities as required by the Trust.

Person Specification

Experience & Knowledge

Essential

• Intermediate level qualification or equivalent experience e.g. HNC, Diploma

Desirable

• NHS experience

Skills

Essential

• Ability to prioritise own work, across the Division, liasing with other staff & teams
• Excellent verbal and written communication skills
• Proficient in computer skills, ECDL or equivalent Microsoft Office

Desirable

• Diplomacy and ability to deal with difficult situations

Management

Desirable

• Supervisory skills/training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ

Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)