Job summary
This role provides a comprehensive administration service within Care of the elderly Ward 7. The post holder will be required to understand ward systems, taking into account the needs of patients who require admission, transfer and discharge, and be expected to communicate with a wide range of professionals, consultants, doctors, nursing staff and patients/relatives and carers, organising own workload in order to maintain an efficient and professional service.
Main duties of the job
We are seeking a highly motivated individual to work as a ward clerk supporting the Care of the Elderly Ward 7 Team. The successful candidate will need to be forward thinking and be able to provide a full range of clerical duties to support the smooth running of the ward. Good organisational and communication skills are essential as well as a flexible approach to work. The successful candidate will have previous office experience, ideally in a similar role and be able to priorities work to meet tight deadlines. A good general education is required. Knowledge of health IT systems to include PCS would be desirable although full training will be given.
About us
Mid Cheshire Hospitals NHS Foundation Trust provides a full range of local hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester boroughs (population 357K). The Trust provides high quality planned and unplanned/emergency care, cardiac and critical care as well as child health, maternity services, and intermediate care across our sites at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.
The Trust provides 500 beds and employs over 5,000 members of staff. An extensive range of community services is provided across 26 medical centres and schools by our community arm, Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With the formation of Integrated Care Systems in July 2022 the Trust became a strategic partner in both Cheshire East and Cheshire West and Chester 'places' and is part of the Cheshire and Merseyside partnership caring for a population of over 2.7million.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Job description
Job responsibilities
1. Be able to use the required electronic systems receiving patients for attendance or admission, booking them into the system to record arrival, discharge and any follow-up appointments, promptly updating information as required, to ensure accurate recording and retrieval of information, Co-ordinate a support service for patients to include arranging ambulance transport, porters, patient meals, linen and maintenance requests as required, including dealing with donations and patient belongings adhering to Trust policies.
2. Update case notes when patients have been seen, according to the agreed quality standard, locate and retrieve supplementary documentation for case notes as required, filing diagnostic reports and essential documents in the appropriate place,
3. Provide a comprehensive clerical service to the ward team, undertaking all work-related correspondence, photocopying, faxing and emailing, distributing reports and letters according to the requirements of the service,
4. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,
The successful candidate will be able to work in a challenging environment and have a sensitive, caring attitude
Job description
Job responsibilities
1. Be able to use the required electronic systems receiving patients for attendance or admission, booking them into the system to record arrival, discharge and any follow-up appointments, promptly updating information as required, to ensure accurate recording and retrieval of information, Co-ordinate a support service for patients to include arranging ambulance transport, porters, patient meals, linen and maintenance requests as required, including dealing with donations and patient belongings adhering to Trust policies.
2. Update case notes when patients have been seen, according to the agreed quality standard, locate and retrieve supplementary documentation for case notes as required, filing diagnostic reports and essential documents in the appropriate place,
3. Provide a comprehensive clerical service to the ward team, undertaking all work-related correspondence, photocopying, faxing and emailing, distributing reports and letters according to the requirements of the service,
4. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,
The successful candidate will be able to work in a challenging environment and have a sensitive, caring attitude
Person Specification
QUALIFICATIONS KNOWLEDGE/ PREVIOUS EXPERIENCE
Essential
- Proficient in computer skills, ECDL or equivalent, Microsoft Office
- Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines
Desirable
- Previous office experience
Skills
Essential
- Demonstrate verbal and written communication skills
- Effective customer service skills
- Methodical, numerate
PHYSICAL REQUIREMENTS
Essential
- Ability to perform a wide range of duties according to the Job Description
- Good attendance record
Person Specification
QUALIFICATIONS KNOWLEDGE/ PREVIOUS EXPERIENCE
Essential
- Proficient in computer skills, ECDL or equivalent, Microsoft Office
- Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines
Desirable
- Previous office experience
Skills
Essential
- Demonstrate verbal and written communication skills
- Effective customer service skills
- Methodical, numerate
PHYSICAL REQUIREMENTS
Essential
- Ability to perform a wide range of duties according to the Job Description
- Good attendance record
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
