Job summary
An exciting opportunity has arisen for a motivated, organised and positive individual to compliment the Women's and Children's Research Team, supporting the Research Midwives and Paediatric Nurse. The Research Administrator is an integral part of the research team with a primary responsibility to provide effective administrative support for clinical trials. The post will be permanent, 30 hrs per week at a band 4.
The successful candidate will be enthusiastic about research and have prior experience in a comparable setting. The post holder will lead on administrative tasks and implement and maintain effective manual and electronic filing systems. The post holder will also demonstrate excellent IT skills and have a willingness to develop new skills. Experience of using the ICS and electronic patient information systems and a working knowledge of ICH GCP & Research Ethics Process is desirable.
Main duties of the job
The main duties will include assisting with the set-up of clinical trials, maintaining site files, screening patients' notes for eligibility to clinical trials, making appointments, collecting data and other relevant administrative tasks necessary throughout the lifetime of the studies. The post holder will be responsible for liaising with Women's Health/Paediatric staff regarding current research activity within the unit.
About us
Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K). The Trust provides high quality planned and emergency care, cardiac, critical care,child health,maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.
The Trust provides over 500 beds and employs over 5,100 members of staff. A comprehensive range of community services is provided across 26 medical centres and schools through ourCentral Cheshire Integrated Care Partnership.
We have played, and continue to play, a proactive role in the development of Integrated Care plans across Cheshire & Merseyside and our local Cheshire East and Cheshire West Place-based systems. We believe, and it is the cornerstone of our five-year Trust Strategy, there is the opportunity to progress innovative, responsive and effective care in the best setting for the patient, be it in the hospital or out in the community.
At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.
Job description
Job responsibilities
JOB PURPOSE
The post holder will provide a comprehensive, quality, and confidential administrative support and secretarial service to the Womens and Childrens Research Team. A key requirement of the job is to organise the managerial and administrative workload of the research activities, including the maintenance and security of staff records and files, co-ordinating all activities to ensure efficient research governance and reporting. It is essential that the post holder can exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team. The successful candidate will also be required to assist the nursing and midwifery staff in screening various clinics to identify potential participants and successfully recruit or follow up patients in observational trials.
SERVICE DELIVERY
- Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.
- Proactively manage diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that the senior management team/others are briefed on any difficulties, problems or issues.
- Build and maintain constructive relationships with others, within and across Divisions and externally to improve the effectiveness and efficiency of research services to patients.
- Exercise own judgement, based on acquired knowledge and experience, as to when to deal with queries personally and when to contact the Manager, and with what degree of urgency, according to guidelines agreed by the senior management team.
- Be fully conversant with all required electronic systems for correspondence, recording, retrieval and maintenance of information, including obtaining information using the Internet and Intranet.
- Represent the Department at meetings, both as a participant, and/or to produce minutes, document notes and action plans, distributing information as required.
- Prioritise work and take appropriate steps to manage incoming and outgoing requests for action and/or information, including follow up, according to agreed timescales.
- Prioritise and take appropriate action concerning the managerial function of the Department within guidelines agreed by the senior management team.
- Prepare, collate and provide data, information and statistics to support the managerial function of the Department, including both staff and patient information by liaising with other managerial/administrative staff, and according to the needs of the Department.
- Participate in the co-ordination, organisation and production of duty rotas, including research clinic preparation, where appropriate.
- Prepare and produce documentation, handbooks, and any relevant information packs, by liaising with others to ensure accuracy, consistency and completeness of information.
- Support the Departmental Management Team in audit activity as necessary including managing databases, obtaining information and preparing questionnaires and in the presentation of the results.
GOVERNANCE
- Develop and maintain systems and processes to establish and maintain effective communication, and confidentiality of information.
- Support the development and maintenance of systems and processes to continually monitor standards, e.g. benchmarking, audit, and implement action plans to improve quality of services.
- Support the Department to ensure that lessons are learnt from issues arising from risk reports/complaints etc, and that they are promptly and positively addressed.
- Contribute to the development and implementation of policies, procedures and guidelines related to services, and contribute the development of other policies.
- Ensure compliance with Trust policies, procedures and guidelines for self and others, by taking action/alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of patient care.
MANAGERIAL/LEADERSHIP
- Act as a role model by demonstrating leadership and expertise, and by maintaining credibility within the Department, the wider health care community and external agencies, ensuring a positive image of the Trust is maintained.
- Support the Department by participating in recruitment, and ensuring that staff induction and orientation, and mandatory training take place according to Trust policy.
- Supervise junior administrative staff ensuring that work is appropriately prioritised and managed, providing support, advice and guidance to help others learn and develop in their role.
- Support the Department in the effective use of resources, e.g. staff, budget, premises, equipment, supplies and materials, maintaining adequate stationery supplies and other resources for secretarial staff and others, ensuring that costs and waste are kept to a minimum.
- Develop and maintain systems and processes to promote monitor and maintain a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
EDUCATION/LEARNING
- Take responsibility for own learning and development by recognizing and taking advantage of all opportunities to learn, including full participation in Motiv8 appraisal, supervision, action learning.
- Provide expert advice and work based training from a sound knowledge base, to junior administrative staff, evaluating the impact of learning on improving services.
- In conjunction with the Management Team, develop and maintain systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated and shared in order to change and improve services according to changing health care needs.
26.Maintain an awareness of changes in governance requirements
27.Maintain links with other trial coordinators, data managers and research nurses across the region and also nationally to develop and share knowledge and to provide mutual support
This job description is an outline of the role and function. It is not intended to describe all specific tasks.
Staff at MCHT have a responsibility to;
- Maintain a professional/personal portfolio
- Adhere to Trust policy, procedures and guidelines,
- Adhere to Trust standards of behaviour and expected performance
- Maintain up to date skills and knowledge.
- Maintain an awareness of patient led service issues.
- Comply with Infection Prevention and Control (IP&C) policies and procedures as appropriate to their role and responsibilities in their individual work setting. Staff are required to be personally accountable for their actions and be responsible for their own compliance in relation to IP&C polices, protocols or advice.
- Ensure they work in accordance with local procedures and report any issues which they consider to be a risk to the health and safety of themselves and/or others.
- Act in accordance with the Trusts values and behaviors.
- Where applicable to participate in and provide data on the efficacy of treatment and specialties.
Job description
Job responsibilities
JOB PURPOSE
The post holder will provide a comprehensive, quality, and confidential administrative support and secretarial service to the Womens and Childrens Research Team. A key requirement of the job is to organise the managerial and administrative workload of the research activities, including the maintenance and security of staff records and files, co-ordinating all activities to ensure efficient research governance and reporting. It is essential that the post holder can exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team. The successful candidate will also be required to assist the nursing and midwifery staff in screening various clinics to identify potential participants and successfully recruit or follow up patients in observational trials.
SERVICE DELIVERY
- Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.
- Proactively manage diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that the senior management team/others are briefed on any difficulties, problems or issues.
- Build and maintain constructive relationships with others, within and across Divisions and externally to improve the effectiveness and efficiency of research services to patients.
- Exercise own judgement, based on acquired knowledge and experience, as to when to deal with queries personally and when to contact the Manager, and with what degree of urgency, according to guidelines agreed by the senior management team.
- Be fully conversant with all required electronic systems for correspondence, recording, retrieval and maintenance of information, including obtaining information using the Internet and Intranet.
- Represent the Department at meetings, both as a participant, and/or to produce minutes, document notes and action plans, distributing information as required.
- Prioritise work and take appropriate steps to manage incoming and outgoing requests for action and/or information, including follow up, according to agreed timescales.
- Prioritise and take appropriate action concerning the managerial function of the Department within guidelines agreed by the senior management team.
- Prepare, collate and provide data, information and statistics to support the managerial function of the Department, including both staff and patient information by liaising with other managerial/administrative staff, and according to the needs of the Department.
- Participate in the co-ordination, organisation and production of duty rotas, including research clinic preparation, where appropriate.
- Prepare and produce documentation, handbooks, and any relevant information packs, by liaising with others to ensure accuracy, consistency and completeness of information.
- Support the Departmental Management Team in audit activity as necessary including managing databases, obtaining information and preparing questionnaires and in the presentation of the results.
GOVERNANCE
- Develop and maintain systems and processes to establish and maintain effective communication, and confidentiality of information.
- Support the development and maintenance of systems and processes to continually monitor standards, e.g. benchmarking, audit, and implement action plans to improve quality of services.
- Support the Department to ensure that lessons are learnt from issues arising from risk reports/complaints etc, and that they are promptly and positively addressed.
- Contribute to the development and implementation of policies, procedures and guidelines related to services, and contribute the development of other policies.
- Ensure compliance with Trust policies, procedures and guidelines for self and others, by taking action/alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of patient care.
MANAGERIAL/LEADERSHIP
- Act as a role model by demonstrating leadership and expertise, and by maintaining credibility within the Department, the wider health care community and external agencies, ensuring a positive image of the Trust is maintained.
- Support the Department by participating in recruitment, and ensuring that staff induction and orientation, and mandatory training take place according to Trust policy.
- Supervise junior administrative staff ensuring that work is appropriately prioritised and managed, providing support, advice and guidance to help others learn and develop in their role.
- Support the Department in the effective use of resources, e.g. staff, budget, premises, equipment, supplies and materials, maintaining adequate stationery supplies and other resources for secretarial staff and others, ensuring that costs and waste are kept to a minimum.
- Develop and maintain systems and processes to promote monitor and maintain a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
EDUCATION/LEARNING
- Take responsibility for own learning and development by recognizing and taking advantage of all opportunities to learn, including full participation in Motiv8 appraisal, supervision, action learning.
- Provide expert advice and work based training from a sound knowledge base, to junior administrative staff, evaluating the impact of learning on improving services.
- In conjunction with the Management Team, develop and maintain systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated and shared in order to change and improve services according to changing health care needs.
26.Maintain an awareness of changes in governance requirements
27.Maintain links with other trial coordinators, data managers and research nurses across the region and also nationally to develop and share knowledge and to provide mutual support
This job description is an outline of the role and function. It is not intended to describe all specific tasks.
Staff at MCHT have a responsibility to;
- Maintain a professional/personal portfolio
- Adhere to Trust policy, procedures and guidelines,
- Adhere to Trust standards of behaviour and expected performance
- Maintain up to date skills and knowledge.
- Maintain an awareness of patient led service issues.
- Comply with Infection Prevention and Control (IP&C) policies and procedures as appropriate to their role and responsibilities in their individual work setting. Staff are required to be personally accountable for their actions and be responsible for their own compliance in relation to IP&C polices, protocols or advice.
- Ensure they work in accordance with local procedures and report any issues which they consider to be a risk to the health and safety of themselves and/or others.
- Act in accordance with the Trusts values and behaviors.
- Where applicable to participate in and provide data on the efficacy of treatment and specialties.
Person Specification
Skills
Essential
- Proficient in computer skills, working with Microsoft Office
- Excellent verbal and written communication skills, ability to write detailed and accurate reports
- Demonstrate good organisational and time management skills
Desirable
- Current awareness of healthcare research and regulations governing research activities.
Experience in previous roles
Essential
- Previous experience organising and handling research data
- Customer service skills/experience
- Ability to identify problems and develop creative solutions
Knowledge
Essential
- Sound knowledge of confidentiality in accordance with Data Protection Act and national/local guidelines.
- Current awareness of healthcare research and regulations governing research activities.
- Importance of equality, diversity and the rights of individuals
Person Specification
Skills
Essential
- Proficient in computer skills, working with Microsoft Office
- Excellent verbal and written communication skills, ability to write detailed and accurate reports
- Demonstrate good organisational and time management skills
Desirable
- Current awareness of healthcare research and regulations governing research activities.
Experience in previous roles
Essential
- Previous experience organising and handling research data
- Customer service skills/experience
- Ability to identify problems and develop creative solutions
Knowledge
Essential
- Sound knowledge of confidentiality in accordance with Data Protection Act and national/local guidelines.
- Current awareness of healthcare research and regulations governing research activities.
- Importance of equality, diversity and the rights of individuals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
