Mid Cheshire Hospitals NHS Foundation Trust

Pre-Operative Assessment ( POAC) Endoscopy Admin Support

Information:

This job is now closed

Job summary

The Treatment Centre at Leighton Hospital prides itself on providing high quality standards of care and is JAG Accredited and an approved Bowel Cancer Screening Centre.

The department currently operates 5 procedure rooms with modern airy patient areas at the Leighton site.

An exciting opportunity has arisen for an enthusiastic, dedicated, and motivated colleague, to work closely with the Endoscopy Pre Assessment team and the Endoscopy Scheduling team, performing administration duties based in The Treatment Centre at our Leighton Hospital Site.

Main duties of the job

We are looking for someone with excellent communication skills who possesses a confident and pleasant manner dealing with people over the telephone and face to face.

Excellent organisational skills, as well as a keen eye for detail and an ability to multitask are vital in this varied and busy role.

  • Use analytical and judgment skills to research, prepare and supply information to support service delivery, including collating and reviewing information from various sources e.g. (from The Trust systems) PCS, PTL`s looking at capacity demand patterns, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.
  • Assist in the preparation and implement action plans to prevent breaches of targets within agreed perimeters contained in local guidelines, ensuring that all the required information is accurate and available, and that the senior management team/others are briefed on any difficulties, problems or issues.
  • Be conversant with required electronic systems for recording, retrieval and maintenance of information.
  • To work alongside the Pre-Operative Assessment (POAC) and Endoscopy Scheduling Teams.

For further information for main duties please see attached job description

About us

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K). The Trust provides high quality planned and emergency care, cardiac, critical care,child health,maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

The Trust provides over 500 beds and employs over 5,100 members of staff. A comprehensive range of community services is provided across 26 medical centres and schools through ourCentral Cheshire Integrated Care Partnership.

We have played, and continue to play, a proactive role in the development of Integrated Care plans across Cheshire & Merseyside and our local Cheshire East and Cheshire West Place-based systems. We believe, and it is the cornerstone of our five-year Trust Strategy, there is the opportunity to progress innovative, responsive and effective care in the best setting for the patient, be it in the hospital or out in the community.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Details

Date posted

08 December 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year N/A

Contract

Permanent

Working pattern

Full-time

Reference number

412-S&C-5539

Job locations

Mid Cheshire Hospitals NHS Foundation Trust Leighton Hospital Treatment Centre

Middlewich Road

Crewe

CW1 4QJ


Job description

Job responsibilities

The purpose of this role is to support the Pre-operative (POAC) and Scheduling Teams within the Endoscopy Department.

The post holder will work directly and indirectly with patients and their carers by providing relevant information regarding their appointment for an endoscopic procedure in the Treatment Centre, along with information on bowel preparation pre-procedure.

The post holder will schedule appointments for a pre-operative assessment (POAC) if they identify that the patient needs an appointment; this is identified by the digital pre-assessment app. The post holder will inform the Scheduling Team if the patient is unable to attend on their allocated date and rebook an alternative date with the patient.

Job description

Job responsibilities

The purpose of this role is to support the Pre-operative (POAC) and Scheduling Teams within the Endoscopy Department.

The post holder will work directly and indirectly with patients and their carers by providing relevant information regarding their appointment for an endoscopic procedure in the Treatment Centre, along with information on bowel preparation pre-procedure.

The post holder will schedule appointments for a pre-operative assessment (POAC) if they identify that the patient needs an appointment; this is identified by the digital pre-assessment app. The post holder will inform the Scheduling Team if the patient is unable to attend on their allocated date and rebook an alternative date with the patient.

Person Specification

QUALIFICATIONS KNOWLEDGE/ PREVIOUS EXPERIENCE

Essential

  • Educated to GCSE standard or equivalent.
  • Database input
  • Demonstrate analytical skills.

Desirable

  • Extensive knowledge of Microsoft Office 365

SKILLS

Essential

  • Ability to work without direct supervision.

Desirable

  • Ability to produce reports to tight deadlines.

PHYSICAL REQUIREMENTS

Essential

  • Ability to perform a wide range of duties according to the Job Description

Desirable

  • Ability to interpret data and information into structured reports.
Person Specification

QUALIFICATIONS KNOWLEDGE/ PREVIOUS EXPERIENCE

Essential

  • Educated to GCSE standard or equivalent.
  • Database input
  • Demonstrate analytical skills.

Desirable

  • Extensive knowledge of Microsoft Office 365

SKILLS

Essential

  • Ability to work without direct supervision.

Desirable

  • Ability to produce reports to tight deadlines.

PHYSICAL REQUIREMENTS

Essential

  • Ability to perform a wide range of duties according to the Job Description

Desirable

  • Ability to interpret data and information into structured reports.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Mid Cheshire Hospitals NHS Foundation Trust Leighton Hospital Treatment Centre

Middlewich Road

Crewe

CW1 4QJ


Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Mid Cheshire Hospitals NHS Foundation Trust Leighton Hospital Treatment Centre

Middlewich Road

Crewe

CW1 4QJ


Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Support Manager

Annette Day

annette.day@mcht.nhs.uk

01270277919

Details

Date posted

08 December 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year N/A

Contract

Permanent

Working pattern

Full-time

Reference number

412-S&C-5539

Job locations

Mid Cheshire Hospitals NHS Foundation Trust Leighton Hospital Treatment Centre

Middlewich Road

Crewe

CW1 4QJ


Supporting documents

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