Alder Hey Children's NHS Foundation Trust

ICCNT Administrator

The closing date is 12 December 2025

Job summary

Right to work: We actively promote diversity and inclusion. Please note that this role is not on the Home Office list of occupations eligible for sponsorship under the Skilled Worker visa route. We recommend that you assess your eligibility before applying for this position. Visit

https://www.gov.uk/skilled-worker-visa

ICCNT Administrator

Band 3

30 hours per week, Monday to Friday 8.00am - 2.30pm

To provide comprehensive clerical support to work alongside our Administration Co-Ordinator. The post holder will be expected to work with the minimum of supervision exercising independent judgment and using their own initiative. Confidentiality must be maintained at all times when dealing with patient/staff information. The post holder will be supervised by the Assistant Service Manager on a day-to-day basis.

The post holder will provide a confident and professional service to all patients and their parents/carers, whilst supporting them throughout their pathway of care.

**Please note this vacancy will close once sufficient applications have been received***

Main duties of the job

  • To provide general administrative support to the service
  • Attending meetings as required taking and transcribing minutes within locally agreed timescales.
  • To deal effectively with all incoming and outgoing correspondence
  • To collate data for Key Performance Indicators for team.
  • Monitoring and ordering of stock.
  • Allocate referrals to correct community team.

About us

Alder Hey has already earned our place as one of the world's leading children's hospitals, thanks to innovation and pioneering medical work. We treat 250,000 young patients a year and have a broad range of hospital and community services, serving the local population of children, as well as being a tertiary referral centre for children from across Merseyside, Cheshire and parts of Lancashire, Shropshire and North Wales. Every individual makes a valuable contribution and Alder Hey is proud of its long history of providing pioneering and innovative healthcare to children and young people. The post holder must adhere to Trust Policies and Procedures at all times.

The Trust is committed to carefully screening all job applicants to ensure the safeguard of children and to an environment that promotes equality and embraces diversity. The trust operates a flexible working policy.

Details

Date posted

28 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

411-COM-25-7627740

Job locations

Beech House @ Alder Hey Hospital

Eaton Road

Liverpool

L12 3HF


Job description

Job responsibilities

To provide comprehensive clerical support. The post holder will be expected to work with the minimum of supervision exercising independent judgment and using their own initiative. Confidentiality must be maintained at all times when dealing with patient/staff information. The post holder will be supervised by the Assistant Service Manager on a day-to-day basis.

The post holder will provide a confident and professional service to all patients and their parents/carers, whilst supporting them throughout their pathway of care.

Main Duties and Responsibilities:

  • To provide general administrative support to the service.
  • Attending meetings as required taking and transcribing minutes within locally agreed timescales.
  • To deal effectively with all incoming and outgoing correspondence
  • To collate data for Key Performance Indicators for team
  • Monitoring and ordering of stock
  • Allocate referrals to correct community team

Job description

Job responsibilities

To provide comprehensive clerical support. The post holder will be expected to work with the minimum of supervision exercising independent judgment and using their own initiative. Confidentiality must be maintained at all times when dealing with patient/staff information. The post holder will be supervised by the Assistant Service Manager on a day-to-day basis.

The post holder will provide a confident and professional service to all patients and their parents/carers, whilst supporting them throughout their pathway of care.

Main Duties and Responsibilities:

  • To provide general administrative support to the service.
  • Attending meetings as required taking and transcribing minutes within locally agreed timescales.
  • To deal effectively with all incoming and outgoing correspondence
  • To collate data for Key Performance Indicators for team
  • Monitoring and ordering of stock
  • Allocate referrals to correct community team

Person Specification

Qualifications

Essential

  • Good standard of education - minimum of 3 GCSEs (or equivalent) at grade C or above including English Language

Desirable

  • AMSPAR qualification or equivalent
  • NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
  • Word Processing RSA II or equivalent

Experience

Essential

  • oExperience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
  • oExperience of maintaining and setting up databases.
  • oExperience in planning and organising meetings and taking minutes.
  • oExperience of providing administrative support to a team.

Desirable

  • oExperience of working within an NHS environment.

Knowledge

Essential

  • oKnowledge of computer packages e.g. Word, Excel, Outlook, Teams.
  • oAbility to use email and maintain and update electronic diaries
  • oKnowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.

Desirable

  • oPrevious experience in use of Meditech and Medisec.
Person Specification

Qualifications

Essential

  • Good standard of education - minimum of 3 GCSEs (or equivalent) at grade C or above including English Language

Desirable

  • AMSPAR qualification or equivalent
  • NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
  • Word Processing RSA II or equivalent

Experience

Essential

  • oExperience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
  • oExperience of maintaining and setting up databases.
  • oExperience in planning and organising meetings and taking minutes.
  • oExperience of providing administrative support to a team.

Desirable

  • oExperience of working within an NHS environment.

Knowledge

Essential

  • oKnowledge of computer packages e.g. Word, Excel, Outlook, Teams.
  • oAbility to use email and maintain and update electronic diaries
  • oKnowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.

Desirable

  • oPrevious experience in use of Meditech and Medisec.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Alder Hey Children's NHS Foundation Trust

Address

Beech House @ Alder Hey Hospital

Eaton Road

Liverpool

L12 3HF


Employer's website

https://alderhey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Alder Hey Children's NHS Foundation Trust

Address

Beech House @ Alder Hey Hospital

Eaton Road

Liverpool

L12 3HF


Employer's website

https://alderhey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

ICCNT Assistant Service Manager

Gemma Lloyd-Kelly

gemma.lloyd-kelly@alderhey.nhs.uk

Details

Date posted

28 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

411-COM-25-7627740

Job locations

Beech House @ Alder Hey Hospital

Eaton Road

Liverpool

L12 3HF


Supporting documents

Privacy notice

Alder Hey Children's NHS Foundation Trust's privacy notice (opens in a new tab)