Job summary
Role Summary:
To be a team member within Alder Hey's Development Paediatrics Team providing a substantial contribution to the clinical work of the team: including accepting, prioritising and assessing referrals of children and their families. Providing assessment and planning arrangements.
This role will require the post holder to provide clinical management and co- ordination of complex referral pathways, whilst working collaboratively within a wider multi-organisational team. You will work to develop a robust referral process as part of a multi-disciplinary team.
You will work in partnership with other health professionals, parents, carers, education and other service providers to ensure a child centred approach to receiving healthcare.
In addition, this will include liaising with referrers for additional information, or signposting to the most appropriate service.
Main duties of the job
To function as an autonomous senior member of the MDT using experience
and knowledge of specialist pathways, out of hospital provision as well as needing to influence referral decisions.
Liaise with referrers and support services to effectively signpost child/young person to the correct service.
Being able to recognise and respond effectively to safeguarding issues, adhering to Alder Hey policy and procedure.
Utilising analytical skills, specialist knowledge and experience provide a comprehensive assessment and formulation of the presenting problem taking into account the child's educational attainment, chronological/ developmental stage, inner world/ emotional wellbeing, the mental health of the child's parents, the family dynamics and environment, and the broader social context including school.
To adopt a child/young person centred and sensitive approach to care, collaborating with children, parents and / or carers and education staff in all aspects of the referral process.
To participate in team meetings and multi-disciplinary meetings as required occasionally being required to assertively represent the outcomes of referrals and where appropriate challenge the views of other professionals based on the evidence and reasoned views arising from knowledge and referral criteria.
About us
As one of Europe's biggest and busiest children's hospitals, at Alder Hey Children's NHS Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions.In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. We also provide specialist inpatient care for children with complex mental health needs in our recently relocated and newly opened state of the art facility.
Alder Hey has a thriving research portfolio and leads research into children's medicines, infection, inflammation and oncology. We are becoming recognised as one of the world's leaders in children's healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children's specialists. Alongside this is ourInnovation Hub, a dedicated space where clinicians and industries can come together to create new products and technologies.
We know that a children's hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.
Job description
Job responsibilities
To contribute to and receive information as part of a multi-disciplinary/multi- agency team to provide a co-ordinated and effective service to child/young person and carers.
To communicate accurate and sensitive information to referrers and carers using an appropriate means of communication.
Deal effectively and efficiently with any enquiries (telephone or face to face) from clinical and non-clinical staff within the Trust in a professional manner.
Deal with routine telephone enquiries from external agencies in a professional, polite, and confidential manner, referring to appropriate person/department regarding any enquiries outside of the post holders remit.
Attend referral meetings and contribute to establishing the information required to ensure the child/young person is in the correct pathway.
Establish and maintain positive & effective working relationships within the wider multi-organisational team environment both with immediate colleagues and members of remotely based teams.
Ability to manage distress and conflict when working with children/young people/parents/guardians who, as an expression of their distress following a declined referral, may at times be difficult to engage and agree health pathway for the patient.
To ensure that up to date records and activity data are maintained in accordance with professional and Trust standards and policies.
To attend and chair referral meetings and facilitate multidisciplinary pathways to support a safe and smooth referral process ensuring the holistic needs of the child or young person are addressed.
Job description
Job responsibilities
To contribute to and receive information as part of a multi-disciplinary/multi- agency team to provide a co-ordinated and effective service to child/young person and carers.
To communicate accurate and sensitive information to referrers and carers using an appropriate means of communication.
Deal effectively and efficiently with any enquiries (telephone or face to face) from clinical and non-clinical staff within the Trust in a professional manner.
Deal with routine telephone enquiries from external agencies in a professional, polite, and confidential manner, referring to appropriate person/department regarding any enquiries outside of the post holders remit.
Attend referral meetings and contribute to establishing the information required to ensure the child/young person is in the correct pathway.
Establish and maintain positive & effective working relationships within the wider multi-organisational team environment both with immediate colleagues and members of remotely based teams.
Ability to manage distress and conflict when working with children/young people/parents/guardians who, as an expression of their distress following a declined referral, may at times be difficult to engage and agree health pathway for the patient.
To ensure that up to date records and activity data are maintained in accordance with professional and Trust standards and policies.
To attend and chair referral meetings and facilitate multidisciplinary pathways to support a safe and smooth referral process ensuring the holistic needs of the child or young person are addressed.
Person Specification
Essential and Desirable
Essential
- oRelevant professional registration. oEducated to Degree Level in appropriate subject or equivalent. oSeveral years post qualifying experience.
- oKnowledge of NHS procedures and structures. oPresentation/associated IT skills including Microsoft Word, Excel and Powerpoint applications. oExperience of working in multi-disciplinary team. oExperience of working with Children with Medical Complexities. oAbility to write clear and concise reports and present information relevant to sphere of responsibility within agreed timescales. oHigh level of analytical skills, literacy, numeracy and the use of information. oAbility to prioritise and manage demanding workloads, planning and delivering agreed milestones for self and for wider team. oExisting understanding of governance framework, risk assessment, appraisal and mitigation oAbility to challenge existing practice and promote continuous quality improvement. oInfluencing and negotiating skills
- oProven knowledge of Child Protection and Safeguarding procedures. oEvidence of good communication skills, written and verbal, enabling applicant to converse across a range of understanding. oExperience of working in multi-disciplinary team
- oExcellent communication skills - face to face / telephone/ electronic oAbility to maintain confidentiality. oAbility to work as a team as well as on own initiative. oExcellent organisational skills. oAble to maintain reliability of attendance. oAbility and willingness to undertake further training as necessary. oWillingness to work flexibly if required. oAble to work under pressure and to deadlines. oProven ability to prioritise and organise caseload, underpinned by sound time management skills. oEvidence of experience of positive working as part of a multiagency team. oEvidence of Continuing Professional Development, with current portfolio. oDemonstrate a sound understanding of Clinical Governance oDemonstrate knowledge of current pertinent issues affecting Complex healthcare provision both locally and nationally, within health and social care settings. oAble to build strong collaborative relationships with Internal and external clinical leaders and professional staff groups oSolution focused
Desirable
- oHealth visiting experience. oComputer skills at an appropriate level for report writing and data collections. oProven knowledge of Safeguarding procedures oEvidence of interest within the field of paediatrics oPresentation skills for a range of audiences oUnderstanding of Children with medical complexities and the challenges this cohort of patients face
- oProven experience of the delegation of tasks to other staff, with a firm understanding of the process of delegation
Person Specification
Essential and Desirable
Essential
- oRelevant professional registration. oEducated to Degree Level in appropriate subject or equivalent. oSeveral years post qualifying experience.
- oKnowledge of NHS procedures and structures. oPresentation/associated IT skills including Microsoft Word, Excel and Powerpoint applications. oExperience of working in multi-disciplinary team. oExperience of working with Children with Medical Complexities. oAbility to write clear and concise reports and present information relevant to sphere of responsibility within agreed timescales. oHigh level of analytical skills, literacy, numeracy and the use of information. oAbility to prioritise and manage demanding workloads, planning and delivering agreed milestones for self and for wider team. oExisting understanding of governance framework, risk assessment, appraisal and mitigation oAbility to challenge existing practice and promote continuous quality improvement. oInfluencing and negotiating skills
- oProven knowledge of Child Protection and Safeguarding procedures. oEvidence of good communication skills, written and verbal, enabling applicant to converse across a range of understanding. oExperience of working in multi-disciplinary team
- oExcellent communication skills - face to face / telephone/ electronic oAbility to maintain confidentiality. oAbility to work as a team as well as on own initiative. oExcellent organisational skills. oAble to maintain reliability of attendance. oAbility and willingness to undertake further training as necessary. oWillingness to work flexibly if required. oAble to work under pressure and to deadlines. oProven ability to prioritise and organise caseload, underpinned by sound time management skills. oEvidence of experience of positive working as part of a multiagency team. oEvidence of Continuing Professional Development, with current portfolio. oDemonstrate a sound understanding of Clinical Governance oDemonstrate knowledge of current pertinent issues affecting Complex healthcare provision both locally and nationally, within health and social care settings. oAble to build strong collaborative relationships with Internal and external clinical leaders and professional staff groups oSolution focused
Desirable
- oHealth visiting experience. oComputer skills at an appropriate level for report writing and data collections. oProven knowledge of Safeguarding procedures oEvidence of interest within the field of paediatrics oPresentation skills for a range of audiences oUnderstanding of Children with medical complexities and the challenges this cohort of patients face
- oProven experience of the delegation of tasks to other staff, with a firm understanding of the process of delegation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
