Analytics Lead

Job description

Job responsibilities

Job Summary:

The post holder will:-

• Responsible for the day to day line management and development of the Analytics team and its relationship with internal and external departments.
• Responsible for the development of patient based information analysis service to support performance management. This will include ability to develop and implement information solutions and reporting systems in response to the changing performance agenda
• Manage the provision of accurate, appropriate and timely patient based information using highly complex data sets to support service delivery. This includes the provision of statutory reporting, and performance monitoring to feed into local, organizational and performance frameworks
• Provide specialist knowledge and advice on all aspects of patient based data, provide an expert advice and interpretation service This includes the ability to present complex data to a variety of audiences.
• The post holder will be required to work in conjunction with the Data Warehouse & BI Solutions Manager to support the development of the Trusts Data Warehouse solution ensuring the delivery of a cohesive, effective business intelligence tool.
• Set high standards and lead/motivate and manage the team to meet them and the expectations of internal/external stakeholders.
• Being the lead in Clinical and Quality information reporting and analysis. This will include representing the service at local and external groups and forums eg. CQUIN and Quality Performance groups including Commissioner groups.
• Being the lead in liaising with specialist and local commissioners, particularly to ensure data challenges/reconciliations are reviewed and concluded as appropriate.
• Lead in developing the Clinical and Quality Information reporting agenda in conjunction will clinical service teams. This will involve developing systems to collect and report data, expert analysis including statistical analysis and expert advice and interpretation service on all aspects of clinical information reporting.
• Lead in developing the Clinical and Quality Information reporting agenda in conjunction will clinical service teams. This will involve developing systems to collect and report data, expert analysis including statistical analysis and expert advice and interpretation service on all aspects of clinical information reporting.
• Informatics Lead for BI function. Working closely with the Lead for BI to ensure that BI Strategy and Plan is delivered to meet the reporting requirements of the Trust
• Develop and maintain an in-depth expert knowledge of the Trusts processes, procedures and systems.
• Utilise analytical skills to interpret, analyse and present complex information of varying quality from a number of diverse sources, where precedent or clear guidance may not exist.
• Support complex problem solving across multiple projects and services to ensure timescales and/or stakeholder expectations are maintained.
• Analyse, interpret and present data to highlight issues, risks, and realisation of benefits to support decision making.
• Using expertise, make judgements on complex informatics issues where there may be conflicting opinions
• To act as a specialist team member in a large programme constituted of many developments, of high technical and business change complexity contributing to the delivery of the Trusts digital strategy.
• Advise the team in the delivery of project plans, allocation of tasks, and identification of risks, issues and dependencies, promoting best practice and robust analysis of current options, ultimately steering decisions in the best interest of the trust.
• Demonstrate effective stakeholder management across different departments, organisations and at all levels, internally and externally
• Responsible for the timely submission of all statutory reporting, in accordance with the relevant local or national deadlines.

Key Relationships

Executive Team

The Associate Director of Quality

Members of Information Management Team

Members of Divisions

Managers from support services

Managers and Analysts Commissioners

NHS I and other Regulatory Bodies

Main duties and Responsibilities

Information Systems

To play a lead role in the development of Trust information systems for the capture and interpretation of hospital patient based performance information. E.g. KPIs , Performance Assessment Framework, Corporate Report, etc and ensure that key targets are met.

To develop and maintain PAS reporting functionality that ensures the provision of accurate and timely performance information. This will include working with the Clinical Systems team to implement ISBs and other national changes with regard to collection of patient data.

To proactively plan, develop and improve new and existing databases, datasets and reports to meet organizational needs and changing performance targets. This will include working with service users to identify and clarify their information requirements and providing expert advice and guidance as appropriate.

To proactively work with clinical and non clinical staff to identify information requirements, manage provision of new reporting systems, and to resolve data quality issues.

To employ and support the teams use of SQL and other BI tools as appropriate, in order to produce presentations of accurate and timely information which is fit for purpose and meaningful to colleagues.

To provide technical expertise to support the implementation of other patient based performance information systems, as required.

Performance Monitoring

To define, extract, collate, analyse, interpret and communicate highly complex information on patient activity across a wide range of performance indicators to support evidence based decision making and performance monitoring at local, operational and strategic level.

To actively contribute to development and modernisation projects; including the Trust's Outline Business Case and Rapid Improvement Programme.

To identify relevant data sets (e.g. population, activity, financial) that will inform future performance monitoring and reporting

To make an active contribution to the performance agenda, and when required represent the department at a range of strategic meetings in areas such as access and waiting times, service improvement and performance monitoring, capacity planning and contract monitoring

Reporting

To continue to develop the Trust Performance Assessment Framework and the range of key performance indicators and reports including the corporate report, KPIs , PbR reporting.

To manage the production of regular and ad-hoc activity data returns required by the Department of Health, Commissioners and other external agencies, including performance indicators required for the national compliance framework and national and local CQUIN targets

To monitor the quality assurance of statutory returns and sign off process in conjunction with Commissioners and other recipients of reports and returns particularly in relation to their specialist areas.

To support other senior analysts in identifying, investigating and reporting exceptions and trends

To support members of the information team and take a key role in the recruitment, appraisal and development of staff.

To prepare and develop work plans for members of the information management team in conjunction with the Head of Information and other senior members of the team to ensure that work deadlines are met.

To manage own workload to meet competing demands and deadlines and support team members to ensure that workload planning issues are resolved and work deadlines are met.

Knowledge, Training and Development

To maintain an up to date expert knowledge in relation to national and local digital strategies and a comprehensive knowledge of the NHS ISB process,

To have a in depth understanding of NHS performance monitoring to include monitoring of access targets and other key performance indicators, the HCC Annual Healthcheck process, trend evaluation, and ability to develop and support the implementation detailed performance and contract modelling.

To promote a learning environment within the team and play a key role in the delivery of team training to ensure team objectives in relation to service delivery are achieved.

To support team members by: providing support in achieving work objectives and learning; ensuring adherence to Trust policies and procedures.

Fully up to date knowledge of existing DSCNs (Data Set Changes Notice) and ISNs (Information Standards Notice) in existence, in addition to ensuring an ongoing knowledge of new releases. Co-ordinate and provide interpretation and initiate discussions with operational colleagues to ensure relevant new data requirements are met and that policies are updated accordingly.

Keep up to date with all new reporting requirements set by internal and external stakeholders and interpret and deliver the requirements as needed

Responsibility for policy/service development

Aid in the Trust data quality policy and framework.

Develop, implement and maintain policies and SOPs for the information/BI team in keeping with the organisations growth and modernisation

Aid in the development of Trust wide policies in which information collection or reporting is a key element

Responsibility for human resources

To line manage the analytics team including staff appraisals, sickness absence, grievance and disciplinary action.

Person Specification

Education and Training

Essential

• Educated to Degree Level

Desirable

• Post Graduate qualification

Experience of

Essential

• 5 years' experience in NHS or Health related analytical role
• Experience of creating and establishing new data collection flows and processes
• Statistical and analytical techniques and experience in using them
• Working on projects/assignments involving a range of stakeholders with differing priorities

Desirable

• Project management
• Staff management/supervisory experience

Knowledge of

Essential

• Hospital Patient Administration Systems experience and knowledge of working practices within an Acute Trust and the implications of recording data on the system
• Awareness of NHS Secondary User Services and Commissioning Data Sets
• Knowledge of general information requirements and definitions in the NHS

Skills

Essential

• In depth knowledge of NHS datasets and data definitions
• Advanced PC software skills including Excel, SQL and PowerBi
• Able to analyse and simplify complex problems
• Report writing

Desirable

• Presentation skills/experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Alder Hey Children's NHS Foundation Trust

Address

Alder Hey - Innovation Park

Liverpool

L7 9NJ

Employer's website

https://alderhey.nhs.uk/ (Opens in a new tab)