Job summary
An exciting opportunity has arisen for an experienced and enthusiastic Health Care Assistant(HCA) to join our Community Outpatients Team. Our Outpatient Team support babies, children and young people across Outpatients on the main Alder Hey site and Community Outpatients in the Catkin Centre and Community hubs.
Experience of working within both acute and outpatient settings would be beneficial for this post, however not essential, as training will be given.The post holder will require good communication skills, clinical skills appropriate to role and display evidence of multi-professional team working. Evidence of autonomous working would also be beneficial, as this role involves supporting Clinicians at Community clinics as well as HCA led clinics.
The Community Outpatients HCA will be based at Southport Community Hub and will support Clinicians, patients and families who attend clinic appointments at Southport and at times other clinics within the geographical area of Liverpool and Sefton.
Working hours will be 37.5hrs between the hours of 8-6 across Mon-Friday, with a flexible working pattern to support the needs of the service.
Enquiries to: Julie O'Neill, Outpatients Nurse Manager - Catkin & Community Clinics 0151 228 4811 ext. 3765.
Julie.o'neill@alderhey.nhs.uk
Andrea Williams, Matron - Outpatients & Community Clinics. Andrea.williams@alderhey.nhs.uk
Main duties of the job
- The post holder will provide the highest standards of nursing care to children and their families.
- Undertake phlebotomy procedures in the department, once fully trained and competent.
- The post holder will be an effective communicator in all aspects of their duties both in direct and indirect patient care.
- The post holder will work in collaboration with the healthcare teams
- The post holder will work within the confines of their mandatory and statutory obligations, to the prevention and control of infection in the clinical area
- The post holder will undertake delegated nursing tasks as deemed necessary to enhance the care of the patient, some of which may be competency based.
- The post holder will assess and report risk to the nurse/lead clinician. The post holder will assist in the orientation and education of new staff.
- Take responsibility for, prioritise and manage own workload to support clinical team.
- Work without direct supervision using experience and knowledge to ensure the highest quality care is delivered
- Promote and maintain a safe and comfortable therapeutic environment for patients and their families.
- Assist in the basic care required by patients in clinical settings.
- Assist with the education of new staff and students and ensure they are instructed in the procedures, routines.
- Prepare patient for and assist with specific clinical and non clinical procedures appropriate to the clinical area.
About us
Alder Hey Children's Hospital cares for over 330,000 children, young people and their families every year.
As one of Europe's biggest and busiest children's hospitals, we treat everything from common illnesses to highly complex and specialist conditions.
We know that a children's hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.
Alder Hey has a thriving research portfolio and leads research into children's medicines, infection, inflammation and oncology.We are becoming recognised as one of the world's leaders in children's healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children's specialists.
You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:
Great flexible working opportunities
Discounted gym membership
Lease car scheme and Home Electronics Scheme
Generous annual leave and pension scheme
Extensive staff health and well-being programmes
Job description
Job responsibilities
COMMUNICATION SKILLS
- The post holder will communicate observations (including changes in care needs or health / wellbeing of the patient), updates, and messages to members of the immediate care team / nurse in charge.
- The post holder will ensure that the confidentiality of information is maintained at all times, pertaining to both patients and staff
- The post holder will ensure the most effective use of media to communicate information about patients and their families, to the immediate and wider healthcare teams, which may include paper based and electronic systems (such as MEDITECH 6).
- Help manage any PALS and/or complaints received, liaising with senior team and advise families of the Trusts complaints procedure where possible then refer to manager.
- Maintain patient confidentiality in accordance with Trust guidelines.
- Create and maintain relationships with patients, parent/carers, offering advice and support where necessary.
PLANNING AND ORGANISATIONAL SKILLS
- The post holder will lead and assist the clinic team in the organisation of the clinic environment which includes cleanliness of the clinical area, and ensure equipment is available, clean and in working order.
- The post holder will assist the healthcare team in the preparation of the environment for clinical tasks such as dressings / wound care and other defined, planned tasks.
- The post holder will organise their clinical workload under the direction of lead clinician.
CLINICAL SKILLS
- Assisting children with mobility needs as age and stage of development indicates. This will include correct and safe use of mobility aids and / or prescribed appliances.
- Ensuring that the clinical area is prepared and maintained to enable the delivery of safe standards of care and comfort for children and their families.
- Assisting the child in clinical area with elimination needs whilst always maintaining their privacy and dignity according to their age and stage of development this will include nappy care, use and care of bed pans and urinal equipment and / or other elimination aids or appliances.
- Assisting the child with mobility which may include passive movements, walking, or mobilising using prescribed appliances.
- Ensure patients are escorted safely to other departments as delegated by the nurse in charge.
- Measure and record patients weight, height, temperature, blood pressure and respiratory rate and document on Meditech 6
- The post holder will have a breadth of knowledge and skills relating to paediatric health care
RESEARCH AND AUDIT
- The post holder will support the ward manager by participating and assisting in various audits and surveys which may include hygiene, patient safety and patient satisfaction audits.
LEADERSHIP AND MANAGEMENT SKILLS
The post holder will work within defined practice boundaries under the delegation and supervision of the lead clinician in clinical area.
- The post holder will ensure that they are competent. It is the post holders responsibility to identify any personal learning needs through continuing personal development, via their annual development review.
- Complete management duties as delegated to support ward function.
Job description
Job responsibilities
COMMUNICATION SKILLS
- The post holder will communicate observations (including changes in care needs or health / wellbeing of the patient), updates, and messages to members of the immediate care team / nurse in charge.
- The post holder will ensure that the confidentiality of information is maintained at all times, pertaining to both patients and staff
- The post holder will ensure the most effective use of media to communicate information about patients and their families, to the immediate and wider healthcare teams, which may include paper based and electronic systems (such as MEDITECH 6).
- Help manage any PALS and/or complaints received, liaising with senior team and advise families of the Trusts complaints procedure where possible then refer to manager.
- Maintain patient confidentiality in accordance with Trust guidelines.
- Create and maintain relationships with patients, parent/carers, offering advice and support where necessary.
PLANNING AND ORGANISATIONAL SKILLS
- The post holder will lead and assist the clinic team in the organisation of the clinic environment which includes cleanliness of the clinical area, and ensure equipment is available, clean and in working order.
- The post holder will assist the healthcare team in the preparation of the environment for clinical tasks such as dressings / wound care and other defined, planned tasks.
- The post holder will organise their clinical workload under the direction of lead clinician.
CLINICAL SKILLS
- Assisting children with mobility needs as age and stage of development indicates. This will include correct and safe use of mobility aids and / or prescribed appliances.
- Ensuring that the clinical area is prepared and maintained to enable the delivery of safe standards of care and comfort for children and their families.
- Assisting the child in clinical area with elimination needs whilst always maintaining their privacy and dignity according to their age and stage of development this will include nappy care, use and care of bed pans and urinal equipment and / or other elimination aids or appliances.
- Assisting the child with mobility which may include passive movements, walking, or mobilising using prescribed appliances.
- Ensure patients are escorted safely to other departments as delegated by the nurse in charge.
- Measure and record patients weight, height, temperature, blood pressure and respiratory rate and document on Meditech 6
- The post holder will have a breadth of knowledge and skills relating to paediatric health care
RESEARCH AND AUDIT
- The post holder will support the ward manager by participating and assisting in various audits and surveys which may include hygiene, patient safety and patient satisfaction audits.
LEADERSHIP AND MANAGEMENT SKILLS
The post holder will work within defined practice boundaries under the delegation and supervision of the lead clinician in clinical area.
- The post holder will ensure that they are competent. It is the post holders responsibility to identify any personal learning needs through continuing personal development, via their annual development review.
- Complete management duties as delegated to support ward function.
Person Specification
Education & Training
Essential
- NVQ level 3 / equivalent in a healthcare related topic or equivalent breadth of experience*
- English and Maths GCSE or equivalent, grade A-C
Experience
Essential
- Previous health care experience
- Basic nursing care
Desirable
- Paediatric Outpatient health care experience
Knowledge
Essential
- Confidentiality
- Patient Safety
- Family Centered Care
- Multi-professional Working
skills & personal attributes
Essential
- Computer and keyboard skills
- Good communication skills
- Reliable
- driving licence - travel to clinics
- Team worker
- range of clinical skills
Desirable
- Competent in paediatric phlebotomy
Person Specification
Education & Training
Essential
- NVQ level 3 / equivalent in a healthcare related topic or equivalent breadth of experience*
- English and Maths GCSE or equivalent, grade A-C
Experience
Essential
- Previous health care experience
- Basic nursing care
Desirable
- Paediatric Outpatient health care experience
Knowledge
Essential
- Confidentiality
- Patient Safety
- Family Centered Care
- Multi-professional Working
skills & personal attributes
Essential
- Computer and keyboard skills
- Good communication skills
- Reliable
- driving licence - travel to clinics
- Team worker
- range of clinical skills
Desirable
- Competent in paediatric phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Alder Hey Children's NHS Foundation Trust
Address
Southport Centre for Health and Wellbeing
44-46 Hoghton Street
Southport
PR9 0PQ
Employer's website
https://alderhey.nhs.uk/ (Opens in a new tab)
