Job responsibilities
Main Duties and Responsibilities
To provide leadership and direction to the Divisional teams, ensuring policies and procedures are developed and implemented to deliver clinical standards safely and effectively, ensuring performance targets are achieved within the allocated financial resources.
Accountable to the Division the Divisional General Manager(s) works closely with the Clinical Directors, Heads of Nursing and Service Managers to ensure service objectives are achieved.
Represent the Division at regional and partnership forums ensuring services are routinely benchmarked with the network.
Develop plans that ensures the service is delivered in line with the Trusts and Divisional Strategy and supports the Trusts strategy for High Performing Services
Communication
Communicate and receive highly complex, highly sensitive and at times contentious information, ensuring where there are barriers to understanding, information is provided in a format that supports understanding, is empathetic whilst maintaining the intention and context of the message.
As a member of the Divisional management team, attends and participates in divisional meetings, providing assurance with regards to the effective delivery of services, acting as a conduit between the Service Managers and the Divisional Directors.
Communicate formally as and when required to the Division and Executive colleagues.
Communicates regularly with clinical and operational teams, ensuring their collective voice is heard and that concerns, ideas and suggestions are represented fairly and clearly.
Works collaboratively with the Service Managers, Clinical Directors, Specialty Directors, Heads of Nursing, Matrons and Clinical Service Managers, to ensure that services have a clear operational plan, communicated to all members of the team.
Adapts appropriate communication skills, using persuasive and negotiating skills to achieve strategic objectives and to plan operational developments, including leading organisational change within the service.
Act as a patient/ staff advocate through the application of ethical, legal, and professional knowledge and skills. Provide support, empathy, and reassurance in the delivery of patient care.
Contributes to a supportive working environment in the interest of staff morale and patient care.
Develop external professional networks, which promote both the professions and the organisation.
Role model leadership behaviours that are consistent with the values of the Trust.
Listen to the ideas and thoughts of patients and staff and put this feedback into action.
Support and empower front line clinical and operational teams to implement change and take decisions as appropriate.
Strategic
Develop strategic operational plans for the Division in collaboration with the Clinical Directors, Heads of Nursing and Service Managers and clinical teams, ensuring consistency with the Trust Strategy.
Participates in the annual planning round for the Division, overseeing the development of service plans and business cases that may be required, alongside the Clinical Director, Heads of Nursing and Service Managers.
Lead the implementation of service developments and service level agreements with the support of the Clinical Directors, Heads of Nursing and Service Managers.
Planning and Organising Skills
Lead on service improvement projects or initiatives for the Division, overseeing the development of project plans, and delivery of individual projects, delegating to senior leads when appropriate.
Responsible for the interpretation, development and implementation of clinical and non-clinical policies, liaising with other agencies as appropriate.
Receive, manage, and analyse and interpret highly complex data, communicating findings to the Service teams and the Division.
Responsibility for patient/client care
Ensure service have a policy to ensure continuous improvement and review of quality standards and has the competence to respond with appropriate plans when services fail to meet them consistently.
Ensure services have robust governance systems in place, with supporting programmes established within the team to monitor and deliver clinically effective high-quality services
Responsibility for policy/service development
Responsible for the identification and delivery of service development opportunities to achieve standards of best practice.
Ensure that research and development is facilitated within the Division.
Maintain personal familiarisation with national and local policy changes, that can affect the safe and effective operations within the Division.
Responsibility for Financial and Physical Resources
Responsible for delegated budget(s), ensuring cost-effective use of resources, identify budget pressures as they arise and develop actions to address them which results in the delivery of a balanced budget.
Oversee the development of business cases to support the development or reconfiguration of services as and when required.
Responsible for ensuring the Division delivers its cost improvement Programme alongside the Clinical Directors/Leads and Service Managers.
Authorised signatory for all claim sheets e.g., overtime, expenses, and general orders etc.
Responsible for advising the Division regarding the procurement of equipment, ensuring value for money, whilst ensuring the equipment meets the needs of services.
Lead the delivery of the Divisions clinical activity in line with the financial plan
Collaborate with teams to deliver high levels of productivity in theatre, outpatients ward areas, and peripheral clinics held in the community.
Ensures compliance with organisational financial procedures
Responsibility for Human Resources
Provide effective leadership and management within the Division.
Ensure that departmental objectives and targets are achieved, acting where standards fail below the acceptable, enacting appropriate HR policies and procedures as required.
Responsible as per delegated responsibility for the investigation, case management and hearing of Employee Relation cases
Create a collaborative and positive workforce across the Division through effective engagement and objective setting.
Ensure that all staff are managed and developed within the Trusts HR Policies and procedures
To assess the implications of national initiatives affecting the workforce, such as Working Time Directive, and to develop and implement action plans which will ensure compliance with New Deal and Working Time Regulations.
To participate in developing the Trusts Strategy for Workforce Planning for the future and implementation of initiatives arising from it.
Implement innovative measures required to both retain and recruit staff in the short medium and long term.
Responsible for ensuring the Division achieves the Trusts Peoples measures in relation to sickness, recruitment, retention, and personal development reviews, taking corrective action where standards fall short of effective.
Responsible for ensuring the Division meets its obligations in relation to equality and diversity.
Responsible for ensuring all staff across the Division have effective annual performance reviews and corresponding personal development plans.
Responsible for risk management within the department ensuring the identification, reporting and action planning of risks and incidents, developing plans to minimize their impact on staff.
Responsibility for Information Resources
Responsible for ensuring the Division has effective policies and procedures to support the safe use and management of data and associated information resources, ensuring the principles of GDPR are embedded in practice; taking corrective action where standards fall short of effective.
