TAVI MDT Coordinator

Job description

Job responsibilities

Managing MDT Meetings

Coordination and management of the TAVI MDT meetings ensuring that dates and venues for the weekly meetings are booked for the full year and that all TAVI MDT members are aware of the details for the meetings.

Ensuring all TAVI referrals are tracked and highlighted for discussion at TAVI MDT meetings, when results etc are available.

Ensuring TAVI MDT members know which patients are listed for TAVIMDT meeting discussion so they can prepare slides, results and x-rays etc.

Ensuring that case notes, diagnostic test results, x-rays, audio/visual equipment etc., are available for each patient.

Ensuring an attendance register is kept; proformas outlining patient treatment options/decisions are completed.

Keeping orderly filing systems for TAVI MDT documentation for review by Peer Review Teams.

Tracking and Case Management

Work closely with consultants, specialist nurses, clerical and other staff to deliver a coordinated, consistent tracking and information service.

Monitor the patients progress on the pathway and check daily to ensure that escalation points are adhered to.

Ensure patients are booked into next events in line with national standards & Trust policies, communicating with key personnel to action fast-tracking etc where required.

Highlight to Service Managers for escalation, those patients whose progress is likely to fall outside the agreed timescales.

Ensure that patients who are suspended in line with the RTT guidance have their pathway adjusted and reinstated as appropriate.

Liaise with other departments to ensure that investigations, opinions and treatments are sought in a timely fashion.

Coordinating audio-typing of clinical and non-clinical correspondence within the service line and within set timescales.

Ensuring patient access policy is adhered to

Weekly Performance Management Meetings

Ensure preparation for weekly tracking/performance meetings, including patient pathway information from Patient Tracking List (PTL) reports, is completed.

Present information to the Service Manager prior to all performance meetings.

Escalation of Actions

Monitor the agreed timescales in the Trusts Escalation Policy.

Escalate actions at the various levels as outlined in the policy

Ensure that all relevant information is provided to the staff responsible for initiating escalation and alerts.

Reporting Breaches of the Target

Identify breaches via the tracking systems, in accordance with the RTT guidance, and report these to key staff within the Trust.

Ensure all breaches are identified and an initial report sent weekly to members of the TAVI team and Service Managers.

Communication

Gather information from various sources to ensure that the patient benefits from improved and speedier communication.

Communicate with key departments (diagnostics, clinic bookings etc.,) to ascertain if treatments conducted and to update records and databases.

Organise, coordinate and present patient information to the weekly TAVI MDT meeting and communicate aspects of care requiring completion to clinical staff at these meetings.

Communicate information on the patients progress on the care pathway to service managers and other staff at weekly tracking meetings to prevent breaches of the standards.

Liaise and communicate RTT guidance and definitions to key staff within the Trust.

Communicating with patients and patient relatives over the telephone, responding to their queries in a caring, sensitive and reassuring manner. Use initiative when dealing with and resolving patient enquiries, escalating as appropriate.

Communicating with other Hospitals and external agencies

Setting up and maintaining e-mail groups, will be expected to use Intranet and Internet.

Providing information to staff in other departments.

Policy & Service Development

Being aware of and adhering to administrative procedures and protocols relevant to the post.

Observing the provisions of and adhering to all Trust policies and procedures

Required to comment on, implement and adhere to secretarial / administrative procedures and protocols.

Data Management

Administration of waiting lists for elective procedures, organising pre-op appointments and admissions

Using Waiting List functionality on PAS

Planning and scheduling theatre/cath lab lists, according to patients clinical priority and length of wait

Recording all information as required on PAS including amendments

General

Attending team meetings where required

Maintaining confidentiality and abide by the Data Protection Act.

Being familiar with and following health and safety policy and procedures and to be aware of individual responsibilities under legislation, drawing any areas of potential risk to the attention of managers

Ensuring completion of timely PDR/Appraisal process with designated line manager

Being able to demonstrate Trust values and behaviours (outlined in staff handbook) at all times

Undertaking any other duties which are deemed appropriate to the band

The above indicates the main duties of the post which may be reviewed in the light of experience and development within the service. Any review will be undertaken in conjunction with the post holder.

Person Specification

Qualification and Education

Essential

• GCSE English or equivalent

Knowledge & Experience

Essential

• PAS
• Microsoft Office
• Conversant with Secretarial procedures/administrative practice
• Medical Terminology
• Previous Secretarial/ Office experience
• Supervision/ delegation of tasks
• Working in a team
• Maintaining Confidentiality
• Waiting List Management
• Audio Typing

Desirable

• Digital dictation systems
• Patient Pathway Management
• Previous NHS experience
• Advanced Keyboard Skills

Skills & Abilities

Essential

• Excellent communication and Interpersonal skills
• Ability to prioritise workload
• Reliable
• Works to a high standard and good attention to detail
• Adaptable to change
• Excellent organisational and time management skills
• Flexible
• Working well to meet targets and deadlines.
• Positive and pro-active approach to work
• Sensitive and Caring
• Able to work on own initiative
• Accountable

Desirable

• problem solving

Values & Behaviors

Essential

• Flexible
• positive approach to work
• diplomatic and calm under pressure
• ability to work flexibly and adapt to changes in work circumstances
• reliable and self motivated
• Able to work on own initiative and as part of a team
• Thoroughness and attention to detail
• Effective organisational, prioritising and time management skills
• demonstrate a proactive approach to work
• Strong interpersonal skills, concise verbal and written communication skills
• Inclusive & Person centred

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital NHS Foundation Trust

Thomas Drive

Liverpool

L14 3PE

Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)