Job summary
We are seeking two motivated and compassionate Radiology Department Assistant (Band 3) to join our dedicated team at Liverpool Heart and Chest Hospital. In this vital role, you will be an integral part of a high-performing clinical team, delivering exceptional patient-centred care and supporting world-class diagnostic outcomes. While prior Radiology experience is not required--as comprehensive training will be provided--successful applicants must possess previous experience in a healthcare setting and demonstrate excellent communication skills. We are looking for an enthusiastic individual who embodies empathy and is committed to improving the patient journey. This position offers a unique career pathway: you will be based at LHCH for the first 12 months, with the exciting potential to expand your scope across the wider University Hospitals of Liverpool Group thereafter.
Main duties of the job
As a Radiology Department Assistant, you will provide vital clinical and administrative support to ensure the department runs safely and efficiently. Your main duties will include:
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Clinical Support & Observations: Perform a range of essential clinical tasks, including cannulation for CT and MR scans, producing high-quality 12-lead ECGs, and monitoring patient vital signs such as blood pressure, pulse, and oxygen saturation.
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Direct Patient Care: Prepare and escort patients for procedures, assisting them on and off examination tables while prioritising their comfort, dignity, and cultural needs.
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Safety & Infection Control: Maintain a sterile and safe environment by assisting with the rigorous cleaning of scanners and adhering to strict infection control measures.
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Communication & Documentation: Act as a key point of contact for patients--listening to concerns and providing reassurance--while utilising departmental IT systems like CRIS to accurately record physiological data and manage patient information.
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Professionalism: Maintain strict confidentiality and professional attitude at all times, ensuring every individual is treated with the utmost courtesy and respect.
About us
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq
Job description
Job responsibilities
Principal Accountabilities
1. Clinical Care & Patient Support
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Direct Care: Provide high-quality care tailored to individual needs, ensuring patients are prepared for examinations while respecting cultural differences, privacy, and dignity.
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Clinical Procedures: Undertake essential tasks includingcannulation for patients undergoing CT and MR scans.
-
Diagnostics: Produce high-quality 12-lead ECGs and perform clinical observations (pulse, respiration, blood pressure, oxygen saturation) and report any adverse signs to senior staff.
-
Mobility & Comfort: Assist patients with personal hygiene, dressing, and safely moving on and off examination tables. Escort and transport patients within the department, acting as a chaperone when required.
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Communication: Act as a liaison between patients and the clinical team; listen to patient concerns, provide reassurance, and ensure all communication is handled with strict confidentiality.
2. Technical & Environmental Support
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Procedure Preparation: Set up medical trolleys for sterile procedures and ensure efficient clearing/disinfection afterward.
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Infection Control: Maintain rigorous hygiene standards by cleaning scanners and clinical areas daily, and performing deep cleans following contact with infectious patients.
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IT & Administration: Utilise departmental IT systems, including the Computerised Radiology Information System (CRIS), to record physiological readings and manage patient data.
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Stock Management: Monitor and replenish clinical stock levels to ensure the department remains fully operational.
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Safety & Security: Ensure the safe custody of patient valuables and contribute to a safe environment for all visitors and staff.
3. Radiation Protection & MR Safety
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Regulatory Compliance: Adhere to radiographic protocols and policies as required under ionising radiation regulations, complying with IR(ME)R and IRR standards.
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MR Safety: strictly follow local MR safety rules and regulations to ensure the safety of patients and staff within the magnetic field environment.
4. Clinical Governance & Quality
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Health & Safety: Comply with all Trust Health & Safety policies, including the reporting of accidents, incidents, or potential hazards.
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Mandatory Training: Attend all specified mandatory training sessions and e-learning modules, maintaining compliance throughout your employment.
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Equity & Diversity: Carry out duties while respecting the diverse cultural beliefs and customs of both patients and colleagues.
5. Training & Development
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In-Service Growth: Actively participate in the departmental in-service training programme and attend relevant external courses as agreed with management.
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Personal Development: Engage in regular appraisal sessions to identify growth opportunities and disseminate new knowledge to the wider team.
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Service Evolution: Participate in the modernisation of Radiology services and rotate through various areas of the Radiology department as required.
Job description
Job responsibilities
Principal Accountabilities
1. Clinical Care & Patient Support
-
Direct Care: Provide high-quality care tailored to individual needs, ensuring patients are prepared for examinations while respecting cultural differences, privacy, and dignity.
-
Clinical Procedures: Undertake essential tasks includingcannulation for patients undergoing CT and MR scans.
-
Diagnostics: Produce high-quality 12-lead ECGs and perform clinical observations (pulse, respiration, blood pressure, oxygen saturation) and report any adverse signs to senior staff.
-
Mobility & Comfort: Assist patients with personal hygiene, dressing, and safely moving on and off examination tables. Escort and transport patients within the department, acting as a chaperone when required.
-
Communication: Act as a liaison between patients and the clinical team; listen to patient concerns, provide reassurance, and ensure all communication is handled with strict confidentiality.
2. Technical & Environmental Support
-
Procedure Preparation: Set up medical trolleys for sterile procedures and ensure efficient clearing/disinfection afterward.
-
Infection Control: Maintain rigorous hygiene standards by cleaning scanners and clinical areas daily, and performing deep cleans following contact with infectious patients.
-
IT & Administration: Utilise departmental IT systems, including the Computerised Radiology Information System (CRIS), to record physiological readings and manage patient data.
-
Stock Management: Monitor and replenish clinical stock levels to ensure the department remains fully operational.
-
Safety & Security: Ensure the safe custody of patient valuables and contribute to a safe environment for all visitors and staff.
3. Radiation Protection & MR Safety
-
Regulatory Compliance: Adhere to radiographic protocols and policies as required under ionising radiation regulations, complying with IR(ME)R and IRR standards.
-
MR Safety: strictly follow local MR safety rules and regulations to ensure the safety of patients and staff within the magnetic field environment.
4. Clinical Governance & Quality
-
Health & Safety: Comply with all Trust Health & Safety policies, including the reporting of accidents, incidents, or potential hazards.
-
Mandatory Training: Attend all specified mandatory training sessions and e-learning modules, maintaining compliance throughout your employment.
-
Equity & Diversity: Carry out duties while respecting the diverse cultural beliefs and customs of both patients and colleagues.
5. Training & Development
-
In-Service Growth: Actively participate in the departmental in-service training programme and attend relevant external courses as agreed with management.
-
Personal Development: Engage in regular appraisal sessions to identify growth opportunities and disseminate new knowledge to the wider team.
-
Service Evolution: Participate in the modernisation of Radiology services and rotate through various areas of the Radiology department as required.
Person Specification
Qulifications
Essential
- GCSE - Pass in English & Maths or equivalent qualification
- Level 3 in Healthcare
- Previous clinical experience in a similar role within the last 3 years.
- Experience of direct patient care.
- Cannulation Skills
Desirable
- Basic computer skills
- Knowledge of Radiology information system - CRIS
- Electrocardiogram (ECG) placement and monitoring
- Evidence of providing high quality clinical care
- Experience of supporting a team
- Compassion shown when dealing with patients, families, and staff.
- Excellent communication skills
- Ability to be flexible and adapt to the changing needs of the service.
Personal Attributes
Essential
- Professional attitude in line with trust values and behaviours
Desirable
- Evidence of implementing service improvements
Person Specification
Qulifications
Essential
- GCSE - Pass in English & Maths or equivalent qualification
- Level 3 in Healthcare
- Previous clinical experience in a similar role within the last 3 years.
- Experience of direct patient care.
- Cannulation Skills
Desirable
- Basic computer skills
- Knowledge of Radiology information system - CRIS
- Electrocardiogram (ECG) placement and monitoring
- Evidence of providing high quality clinical care
- Experience of supporting a team
- Compassion shown when dealing with patients, families, and staff.
- Excellent communication skills
- Ability to be flexible and adapt to the changing needs of the service.
Personal Attributes
Essential
- Professional attitude in line with trust values and behaviours
Desirable
- Evidence of implementing service improvements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
