Job summary
This is an exciting opportunity for the successful candidate to develop administration support for our team of cardiac physiologists delivering the implantable cardiac device follow up services.
We are seeking a dynamic motivated individual to coordinate all admin aspects of thedevice follow up service, supporting patients with home monitors, reviewing messages, triaging, and signposting any urgent messages to the relevant cardiac physiologist.
Main duties of the job
The postholder will arrange any extra/ urgent appointments as required and refer patients to the Cardiologist virtual device support clinic. They will also be responsible for planning and managing of multidisciplinary meetings.
The successful candidate will be actively encouraged to assist with service development and proactively highlight any shortcomings and/or potential problems. LHCH embraces innovative working, and efficient solutions will be embraced. They will carry out secretarial and administration duties within the directorate when required
About us
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq
Job description
Job responsibilities
See full job description attached containing all relevant duties and responsibilities.
Person spec also attached detailing minimum essential criteria
Job description
Job responsibilities
See full job description attached containing all relevant duties and responsibilities.
Person spec also attached detailing minimum essential criteria
Person Specification
Qualifications and Education
Essential
- 5 GCSE's or equivalent, Grade C or above. Must include English and Maths
Desirable
- EDCL or equivalent IT user qualification
Knowledge and Experience
Essential
- PAS
- Microsoft Office
- Conversant with secretarial procedures /administrative practice
- Medical terminology
- Previous NHS admin experience
- Supervision/ delegation of tasks
- Working in a team
- Maintaining confidentiality
- Waiting list management
- Audio typing
Skills & Abilities
Essential
- Excellent communication and interpersonal skills
- Ability to prioritise
- Reliable and works to high standards
- Adaptable to change
- Sensitive and caring
- Able to work on own initiative
- Excellent organisational and time management skills
Desirable
- Problem solving
- Experience working with databases
Values & Behaviours
Essential
- Flexible
- Positive approach to work
- Professional attitude to work, diplomatic and calm under pressure
- Ability to work flexibly and adapt to changes in work circumstances
- Reliable and self - motivated
- Able to work on own initiative and as part of a team
- Thoroughness and attention to detail
- Effective organisational, prioritising and time management skills
- Demonstrate a proactive approach to work
- Strong interpersonal skills, concise verbal and written communication skills
Person Specification
Qualifications and Education
Essential
- 5 GCSE's or equivalent, Grade C or above. Must include English and Maths
Desirable
- EDCL or equivalent IT user qualification
Knowledge and Experience
Essential
- PAS
- Microsoft Office
- Conversant with secretarial procedures /administrative practice
- Medical terminology
- Previous NHS admin experience
- Supervision/ delegation of tasks
- Working in a team
- Maintaining confidentiality
- Waiting list management
- Audio typing
Skills & Abilities
Essential
- Excellent communication and interpersonal skills
- Ability to prioritise
- Reliable and works to high standards
- Adaptable to change
- Sensitive and caring
- Able to work on own initiative
- Excellent organisational and time management skills
Desirable
- Problem solving
- Experience working with databases
Values & Behaviours
Essential
- Flexible
- Positive approach to work
- Professional attitude to work, diplomatic and calm under pressure
- Ability to work flexibly and adapt to changes in work circumstances
- Reliable and self - motivated
- Able to work on own initiative and as part of a team
- Thoroughness and attention to detail
- Effective organisational, prioritising and time management skills
- Demonstrate a proactive approach to work
- Strong interpersonal skills, concise verbal and written communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
