Job summary
Patient Safety Lead
An exciting 12 month secondment opportunity has arisen to work in a highly efficient and organised Risk Management Team. If you passionate about improving quality, have an interest in Patient Safety, are innovative, then we want you on our team.
We are looking to recruit a motivated and committed Patient Safety Lead. The successful applicant will join a busy team where a flexible approach to changing priorities is required.
As a leader in patient safety you will provide advice and support to all members of the Trust clinical and non-clinical teams and as such will need to have an excellent and consistent standard of interpersonal skills.
A good understanding of the Patient Safety Incident Response Framework (PSIRF) is essential with training in PSIRF desirable.
Working with the Clinical Patient Safety Lead, the post holder will play a key role in supporting and leading incident investigations at all levels. You will work with the Risk Management team and the Divisional Leads to ensure organisational learning is supported and advanced.
Main duties of the job
You will work collaboratively with clinicians, managers and Quality Improvement, using developed analytical skills and clinical knowledge, to identify safety priorities pertinent to the whole or parts of the organisation. Recognising themes and trends that emerge and facilitating proposing and supporting the recommended learning response.
About us
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq
Job description
Job responsibilities
To work with the Risk Management team and the Divisional Leads to ensureorganisational learning is supported and advanced.Develop and manage an infrastructure to embed the coordination of learningwithin the Divisions. This will include learning from deaths, claims andincident investigations using approved methodology.
The post holder will coordinate and support any investigations that are required. Provide feedback on learning to the Divisions, operational Board and the Board as necessary.
Using knowledge and experience, lead/support investigating officers toensure that investigations are completed within timeframes and in accordancewith trust guidelines.
Working with the Head of Risk Management to use clinical knowledge andprofessional judgement in determining severity of harm in clinical incidentsand advising Senior Leaders on further action as required.
To take the lead or support incident investigations at all levels as requiredacross all disciplines. Facilitate the investigation of Patient Safety IncidentInvestigations (PSIIs), including those which are externally reportable to otherorganisations, ensuring that deadlines are not breached. Lead thecommunication and response for LHCH during multi-organisation PSIIs.
Job description
Job responsibilities
To work with the Risk Management team and the Divisional Leads to ensureorganisational learning is supported and advanced.Develop and manage an infrastructure to embed the coordination of learningwithin the Divisions. This will include learning from deaths, claims andincident investigations using approved methodology.
The post holder will coordinate and support any investigations that are required. Provide feedback on learning to the Divisions, operational Board and the Board as necessary.
Using knowledge and experience, lead/support investigating officers toensure that investigations are completed within timeframes and in accordancewith trust guidelines.
Working with the Head of Risk Management to use clinical knowledge andprofessional judgement in determining severity of harm in clinical incidentsand advising Senior Leaders on further action as required.
To take the lead or support incident investigations at all levels as requiredacross all disciplines. Facilitate the investigation of Patient Safety IncidentInvestigations (PSIIs), including those which are externally reportable to otherorganisations, ensuring that deadlines are not breached. Lead thecommunication and response for LHCH during multi-organisation PSIIs.
Person Specification
Qualifications & Education
Essential
- Current clinical qualification
- Evidence of continual professional development
- Patient Safety Syllabus Levels 1 & 2
Desirable
- Educated to MSc level(or working towards)
- Risk Management qualification
- Investigation techniques qualification
- Lots 4a-c Patient Safety Incident Response Training
Knowledge & Experience
Essential
- Demonstrable post qualification experience with experience of a management role an essential requirement
- Sound knowledge of risk management issues with particular reference to national strategies
- Knowledge of the incident reporting processes and surrounding governance
- Ability to analyse risks and interpret and identify relevant applicable regulations and to suggest and roll out mitigation measures
- Participation in clinical audit, policy/guideline production
- Working with, and involving patients and carers, in issues that affect the patient experience
- Excellent understanding of wider NHS issues, including Clinical Governance
- Experience of developing and/or delivery of educational packages
- Experience of managing a team
- Knowledge and understanding of risk assessments, investigations and action planning, specifically using root cause analysis / investigation tools
- Ability to process/analyse complex information and interpret it into a useable format
- Experience of audit processes to ensure change management is facilitated where required across Divisions
- Experience of budget management
- Experience of report writing
Desirable
- To have good knowledge of NHS best practices
- Understanding of the respective roles of CQC, NHSE/I, MHRA, LFPSE, NICE and other governmental organisations
Skills & Abilities
Essential
- Ability to develop strategies to ensure that organisational learning is shared across all divisions and disciplines
- Advanced organisational skills
- Excellent IT skills
- Excellent communication skills to deliver training and complex information to all disciplines
- Excellent negotiation skills to ensure deadlines are met
- Must be able to plan/manage own workload and work unsupervised
- Must be able to use own initiative when dealing with the multi-disciplinary team
- Strong administrative skills including accurate records management
- Excellent attention to detail
- Must maintain own CPD
- Excellent communicator: able to persuade and influence people to adopt best practices and/or impart unpleasant/sensitive information and resolve conflict
- Excellent report writing and presentation skills
- Must work autonomously and deliver against deadlines
- Able to interpret and act on data and information
- Confident when presenting and speaking to groups
- Effective team worker but able to lead a team
- Good motivator who leads by example
Desirable
- Skilled in the use of Microsoft Windows based applications including Work, Excel and Powerpoint
- Skilled at preparing formal analytical reports for committees
Values & Behaviours
Essential
- Inclusion
- Make a difference
- Patient Centred
- Accountability
- Continuous improvements
- Team work
Person Specification
Qualifications & Education
Essential
- Current clinical qualification
- Evidence of continual professional development
- Patient Safety Syllabus Levels 1 & 2
Desirable
- Educated to MSc level(or working towards)
- Risk Management qualification
- Investigation techniques qualification
- Lots 4a-c Patient Safety Incident Response Training
Knowledge & Experience
Essential
- Demonstrable post qualification experience with experience of a management role an essential requirement
- Sound knowledge of risk management issues with particular reference to national strategies
- Knowledge of the incident reporting processes and surrounding governance
- Ability to analyse risks and interpret and identify relevant applicable regulations and to suggest and roll out mitigation measures
- Participation in clinical audit, policy/guideline production
- Working with, and involving patients and carers, in issues that affect the patient experience
- Excellent understanding of wider NHS issues, including Clinical Governance
- Experience of developing and/or delivery of educational packages
- Experience of managing a team
- Knowledge and understanding of risk assessments, investigations and action planning, specifically using root cause analysis / investigation tools
- Ability to process/analyse complex information and interpret it into a useable format
- Experience of audit processes to ensure change management is facilitated where required across Divisions
- Experience of budget management
- Experience of report writing
Desirable
- To have good knowledge of NHS best practices
- Understanding of the respective roles of CQC, NHSE/I, MHRA, LFPSE, NICE and other governmental organisations
Skills & Abilities
Essential
- Ability to develop strategies to ensure that organisational learning is shared across all divisions and disciplines
- Advanced organisational skills
- Excellent IT skills
- Excellent communication skills to deliver training and complex information to all disciplines
- Excellent negotiation skills to ensure deadlines are met
- Must be able to plan/manage own workload and work unsupervised
- Must be able to use own initiative when dealing with the multi-disciplinary team
- Strong administrative skills including accurate records management
- Excellent attention to detail
- Must maintain own CPD
- Excellent communicator: able to persuade and influence people to adopt best practices and/or impart unpleasant/sensitive information and resolve conflict
- Excellent report writing and presentation skills
- Must work autonomously and deliver against deadlines
- Able to interpret and act on data and information
- Confident when presenting and speaking to groups
- Effective team worker but able to lead a team
- Good motivator who leads by example
Desirable
- Skilled in the use of Microsoft Windows based applications including Work, Excel and Powerpoint
- Skilled at preparing formal analytical reports for committees
Values & Behaviours
Essential
- Inclusion
- Make a difference
- Patient Centred
- Accountability
- Continuous improvements
- Team work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
