HCA Band 3-Outpatients Department

Liverpool Heart and Chest Hospital

Information:

This job is now closed

Job summary

Under the supervision of a Registered Nurse, assist in the smooth running of patients attending the Outpatient department, helping patients and their families to undertake all Diagnostics tests including Venepuncture/Phlebotomy. The post holder will work collaboratively and co-operatively with others to meet the needs of patients and their families.

Main duties of the job

PRINCIPAL RESPONSIBILITIES

? With support from the Registered Nurse, participate fully in the delivery of planned nursing care.

? Undertake general patient observations including; saturation levels, general appearance, BP and Temperature

? Undertake venepuncture

? At the direction of the Registered Nurse, undertake a range of clinical duties and skills eg, simple dressings, collection of patient specimens and ordering diagnostic tests.

? Assist with the needs of patients/ visitors, who may be distressed or require assistance and communicate in a manner that is appropriate to them and the situation.

? Work collaboratively with others in the department to ensure that patients' needs are met.

? Assist with the transfer of patients with minor dependency, as directed to other Clinical Departments for investigations or treatment ensuring appropriate equipment is available prior to transfer..

? Participate in daily and weekly cleaning schedules and inform the Team Leader if unable to complete cleaning shift.

? Carry out the following tasks under the specific direction of the Registered Nurse - process blood samples using the nursing staff, Trust porters or the Pod system. Assist the RGN / Doctor in obtaining Blood Cultures or Suture removal/ Dressing of Post-operative wounds.

About us

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

Please visit our website - https://www.lhch.nhs.uk/

Please follow this link for a tour of our site - https://bit.ly/36ylsoq

Date posted

16 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

410-CLIN-6935091

Job locations

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

L14 3PE


Job description

Job responsibilities

PRINCIPAL RESPONSIBILITIES

Clinical

With support from the Registered Nurse, participate fully in the delivery of planned nursing care.

Undertake general patient observations including; Oxygen saturation levels, general appearance, Blood pressures and Temperature check and report anything untoward to Registered Nursing Staff.

Undertake venepuncture using aseptic technique and in keeping with Trust guidelines.

At the direction of the Registered Nurse, undertake a range of clinical duties and skills eg, undertaking simple dry dressings using an aseptic technique, collection of patient specimens for laboratory testing and ordering diagnostic tests.

Under the direction of the Registered Nurse Involve patients and carers/relatives in the delivery of care.

Assist with the needs of patients/ visitors, particularly those who may be distressed or require assistance and communicate in a manner that is appropriate to them and the situation.

Work collaboratively with others in the department to ensure that patients needs are met.

Recognise and respond appropriately to urgent and emergency situations.

Assist with the transfer of patients with minor dependency, as directed to other Clinical Departments for investigations or treatment ensuring appropriate equipment is available prior to transfer.

Undertake safe disposal of waste and sharps as per Trust policy

Care of patients property and valuables in accordance with Trust policy.

Assist in maintaining a clean and safe environment, including clearing and cleaning all clinics, treatment, clean utility, blood rooms and sluice rooms in preparation for re-use, secure and handle clinical waste and used linen for safe collection and/or disposal.

Participate in daily and weekly cleaning schedules and inform the Team Leader if unable to complete cleaning shift.

Carry out the following tasks under the specific direction of the Registered Nurse responsible for the patient at the time e.g process blood samples through using the nursing staff or the trust porters or using the Pod system. Preparation of trolley for aseptic technique to assist the RGN / Doctor in obtaining Blood Cultures or Suture removal/ Dressing of Post-operative wounds.

LEADERSHIP

Make suggestions about the effectiveness of the role in order to assist with the development of services.

Ensure the effective and efficient use of resources.

Maintain health, safety and security of patients and staff and report any concern.

Undertake a range of clerical duties in the absence of the RGN / Team Leader to ensure a smooth running of service inc; reception and telephone duties, basic computer skills, locating and obtaining case notes are safely secured and send away for scanning to the admin staff.

Maintain a clean and safe environment for patients and staff and report any concern.

Monitor and maintain adequate ward stock levels of stationary, ward provisions, clean linen etc.

Provide support and assistance to newly qualified staff to understand the role of the Health Care Assistant and how to dispose of equipment.

Provide mentorship and support for new band 2/ 3 staff ensuring competency booklet is completed.

EDUCATION AND TRAINING

Attend induction course and complete orientation programme in order to achieve core competencies.

Participate in Training and Development as identified in Personal Development Review (PDR).

Attend mandatory in-service training sessions as per Trust policy.

PROFESSIONAL RESPONSIBILITIES

Comply with all Trust and Unit policies in relation to all aspects of practice.

Act always in a manner that upholds the reputation of the Trust and safeguards the wellbeing and dignity of patients and their relatives.

Acknowledge limitations of knowledge and skills.

Seek appropriate advice and support.

Act in ways that support peoples equality, diversity and rights

HEALTH AND SAFETY

Have responsibility for the safe management of the department and ensure the safety of others affected by the departments activities.

Liaise with the Trust adviser and ensure that any advice is implemented.

Ensure the Trust and departmental safety policies, arrangements, assessments etc are maintained and made available for staff and that they are adhered to.

Identify and assess risks to themselves and others.

Carry out safety inspections and ensure remedial actions are taken.

Ensure accidents are reported and recorded.

Report to their line managers any identified actions to ensure Health and Safety that cannot be affected within their resources.

Job description

Job responsibilities

PRINCIPAL RESPONSIBILITIES

Clinical

With support from the Registered Nurse, participate fully in the delivery of planned nursing care.

Undertake general patient observations including; Oxygen saturation levels, general appearance, Blood pressures and Temperature check and report anything untoward to Registered Nursing Staff.

Undertake venepuncture using aseptic technique and in keeping with Trust guidelines.

At the direction of the Registered Nurse, undertake a range of clinical duties and skills eg, undertaking simple dry dressings using an aseptic technique, collection of patient specimens for laboratory testing and ordering diagnostic tests.

Under the direction of the Registered Nurse Involve patients and carers/relatives in the delivery of care.

Assist with the needs of patients/ visitors, particularly those who may be distressed or require assistance and communicate in a manner that is appropriate to them and the situation.

Work collaboratively with others in the department to ensure that patients needs are met.

Recognise and respond appropriately to urgent and emergency situations.

Assist with the transfer of patients with minor dependency, as directed to other Clinical Departments for investigations or treatment ensuring appropriate equipment is available prior to transfer.

Undertake safe disposal of waste and sharps as per Trust policy

Care of patients property and valuables in accordance with Trust policy.

Assist in maintaining a clean and safe environment, including clearing and cleaning all clinics, treatment, clean utility, blood rooms and sluice rooms in preparation for re-use, secure and handle clinical waste and used linen for safe collection and/or disposal.

Participate in daily and weekly cleaning schedules and inform the Team Leader if unable to complete cleaning shift.

Carry out the following tasks under the specific direction of the Registered Nurse responsible for the patient at the time e.g process blood samples through using the nursing staff or the trust porters or using the Pod system. Preparation of trolley for aseptic technique to assist the RGN / Doctor in obtaining Blood Cultures or Suture removal/ Dressing of Post-operative wounds.

LEADERSHIP

Make suggestions about the effectiveness of the role in order to assist with the development of services.

Ensure the effective and efficient use of resources.

Maintain health, safety and security of patients and staff and report any concern.

Undertake a range of clerical duties in the absence of the RGN / Team Leader to ensure a smooth running of service inc; reception and telephone duties, basic computer skills, locating and obtaining case notes are safely secured and send away for scanning to the admin staff.

Maintain a clean and safe environment for patients and staff and report any concern.

Monitor and maintain adequate ward stock levels of stationary, ward provisions, clean linen etc.

Provide support and assistance to newly qualified staff to understand the role of the Health Care Assistant and how to dispose of equipment.

Provide mentorship and support for new band 2/ 3 staff ensuring competency booklet is completed.

EDUCATION AND TRAINING

Attend induction course and complete orientation programme in order to achieve core competencies.

Participate in Training and Development as identified in Personal Development Review (PDR).

Attend mandatory in-service training sessions as per Trust policy.

PROFESSIONAL RESPONSIBILITIES

Comply with all Trust and Unit policies in relation to all aspects of practice.

Act always in a manner that upholds the reputation of the Trust and safeguards the wellbeing and dignity of patients and their relatives.

Acknowledge limitations of knowledge and skills.

Seek appropriate advice and support.

Act in ways that support peoples equality, diversity and rights

HEALTH AND SAFETY

Have responsibility for the safe management of the department and ensure the safety of others affected by the departments activities.

Liaise with the Trust adviser and ensure that any advice is implemented.

Ensure the Trust and departmental safety policies, arrangements, assessments etc are maintained and made available for staff and that they are adhered to.

Identify and assess risks to themselves and others.

Carry out safety inspections and ensure remedial actions are taken.

Ensure accidents are reported and recorded.

Report to their line managers any identified actions to ensure Health and Safety that cannot be affected within their resources.

Person Specification

Values & Behaviours

Essential

  • Inclusive
  • Making a Difference
  • Patient centred.
  • Continuous Improvement
  • Teamwork

Skills & Abilities

Essential

  • Ability to communicate in a variety of settings with patients of varying levels of understanding.
  • Be competent in the delivery of care as directed by the registered health professional
  • Ability to develop effective interpersonal relationships with colleagues in the health care setting
  • Basic IT skills in E mail- EPR recordings.

Knowledge & Experience

Essential

  • Experience in a healthcare environment / life experience

Qualifications & Education

Essential

  • Successful completion of the Care Certificate
  • Be competent in venepuncture
  • Be competent in cannula insertion
  • Be competent in the recordings for ECG
  • Be competent in the recording of clinical sign observations
  • Demonstrate proficiency in numeracy and literacy skills at level 2 or above
Person Specification

Values & Behaviours

Essential

  • Inclusive
  • Making a Difference
  • Patient centred.
  • Continuous Improvement
  • Teamwork

Skills & Abilities

Essential

  • Ability to communicate in a variety of settings with patients of varying levels of understanding.
  • Be competent in the delivery of care as directed by the registered health professional
  • Ability to develop effective interpersonal relationships with colleagues in the health care setting
  • Basic IT skills in E mail- EPR recordings.

Knowledge & Experience

Essential

  • Experience in a healthcare environment / life experience

Qualifications & Education

Essential

  • Successful completion of the Care Certificate
  • Be competent in venepuncture
  • Be competent in cannula insertion
  • Be competent in the recordings for ECG
  • Be competent in the recording of clinical sign observations
  • Demonstrate proficiency in numeracy and literacy skills at level 2 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

L14 3PE


Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

L14 3PE


Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Matron - Outpatients Department

Annie Joseph

annie.joseph@lhch.nhs.uk

01516001298

Date posted

16 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

410-CLIN-6935091

Job locations

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

L14 3PE


Supporting documents

Privacy notice

Liverpool Heart and Chest Hospital's privacy notice (opens in a new tab)