Job summary
An exciting opportunity has arisen to work as part of the Capacity Management Team administration team. The post is for a Band 3 FTE Permanent position.
Are you enthusiastic about working in a specialised environment with an unpredictable workload? Would you like to be part of an exciting evolving team? If so we have the role for you.You will be able to demonstrate the ability to take responsibility for completion of tasks and be capable of working under continued pressure.You must have excellent communication skills and have a proven ability to work to deadlines as well as being able to manage your workload. Computer skills and previous NHS skills are required.
For further details / informal visits contact:
Mary Johnson0151 600 1058
Main duties of the job
The main duties of the role include general administration duties: registering new patients on PAS system: listing patients on Care Cube Operation lists, arranging transfers from district general hospitals under the supervision of Hospital Coordinator. Shifts cover from Monday - Friday 08.00- 19.00 and Saturday and Sunday 09.00-17.00. WTE 37.5 hrs. The Shifts worked would be 4 for during the week 9.30 x 3 and 1x 9.0 hours Weekends are on a rotational basis with other members of Admin Team, the hours would be 08.00-17.00 both sat and sun and 2 x 10 hours in the week leading up to the weekend being worked.
About us
As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq
Job description
Job responsibilities
JOB SUMMARY
The post holder will be responsible for providing an administrative and secretarial service to the Hospital Coordinators.
The post holder will be responsible for assisting with administrative systems to support both the effective management of beds within the Trust and the implementation of Booking.
PRINCIPAL ACCOUNTABILITIES
The post holder will:
- Provide the administrative/ secretarial support to the Capacity Management Team.
- Co-ordinate and distribute the Hospital Bed/Site Management rota each month.
- PPCI service: register all relevant information onto ICS/PAS and EPR Patient Flow system upon activation of the PPCI bleep in preparation for their arrival into Cath Lab, admit, print labels and deliver to Labs once the patient arrives.
- Converse daily with the discharge team as to possible swaps and in/out transfers to and from the trust, chase up any delayed discharges of patients and provide ad hoc information regarding the same during weekends.
- Production of general correspondence such as general reports, rotas and presentations.
- Allocate Manager on-call for approximately 4 months in advance ensuring this is done on a rolling rota.
- Processing referrals for Urgent Inpatient Transfers, registering of all patient information upon receipt and sending referrals to appropriate consultant. Chase up any missing clinical information as required.
- Update and maintain the Surgical Urgent Database Keeping records of correspondence, informing referring trusts of operation dates and notifying to stop the necessary medication within the time scales as appropriate. Keeping database up-to-date during patients care.
- Deal with enquiries by letter or telephone from patients, wards, general practitioners, outside Trusts, other services and agencies.
- Accept transfer details from other trusts and give loading doses as per protocol, arrange for patient beds in line with transfer guidelines and with the supervision of the Hospital Co-ordinators.
- Collate information for audit purposes and produce reports.
- Listing for Cath Lab lists. Update and Amend Ops list as & when required.
- Booking of Multi-Occupancy Vehicle on a daily basis.
- Winter Sit Rep Audit Reporting (Nov-March).
- Have responsibility for ordering stock and equipment.
- Arrange for all old documentation to go to Restore Archiving, keeping a database to show this.
- Carry out all duties required which are consistent with the responsibilities of the grade.
- Provide cover for a variety of roles within the team
- Provide solutions to problems and queries as they arise, feedback to Hospital Coordinator as required.
EDUCATION AND TRAINING
- To maintain Personal and Professional development through the Trusts Personal Development planning process.
- To adhere to the Trusts policies, procedures and guidelines.
CONFIDENTIALITY
All employees must adhere to policies and procedures relating to Information Governance, Confidentiality and Information Security.
RISK MANAGEMENT
The Trust is committed to approaching the control of risks in a strategic and organised manner.
The post holder must be aware of their individual responsibilities as detailed in the Trusts Risk Management, Health & Safety and Incident policies, and those under the Health and Safety at Work Act. This includes the reporting of any untoward incident, accident, potential or actual hazard identified.
Job description
Job responsibilities
JOB SUMMARY
The post holder will be responsible for providing an administrative and secretarial service to the Hospital Coordinators.
The post holder will be responsible for assisting with administrative systems to support both the effective management of beds within the Trust and the implementation of Booking.
PRINCIPAL ACCOUNTABILITIES
The post holder will:
- Provide the administrative/ secretarial support to the Capacity Management Team.
- Co-ordinate and distribute the Hospital Bed/Site Management rota each month.
- PPCI service: register all relevant information onto ICS/PAS and EPR Patient Flow system upon activation of the PPCI bleep in preparation for their arrival into Cath Lab, admit, print labels and deliver to Labs once the patient arrives.
- Converse daily with the discharge team as to possible swaps and in/out transfers to and from the trust, chase up any delayed discharges of patients and provide ad hoc information regarding the same during weekends.
- Production of general correspondence such as general reports, rotas and presentations.
- Allocate Manager on-call for approximately 4 months in advance ensuring this is done on a rolling rota.
- Processing referrals for Urgent Inpatient Transfers, registering of all patient information upon receipt and sending referrals to appropriate consultant. Chase up any missing clinical information as required.
- Update and maintain the Surgical Urgent Database Keeping records of correspondence, informing referring trusts of operation dates and notifying to stop the necessary medication within the time scales as appropriate. Keeping database up-to-date during patients care.
- Deal with enquiries by letter or telephone from patients, wards, general practitioners, outside Trusts, other services and agencies.
- Accept transfer details from other trusts and give loading doses as per protocol, arrange for patient beds in line with transfer guidelines and with the supervision of the Hospital Co-ordinators.
- Collate information for audit purposes and produce reports.
- Listing for Cath Lab lists. Update and Amend Ops list as & when required.
- Booking of Multi-Occupancy Vehicle on a daily basis.
- Winter Sit Rep Audit Reporting (Nov-March).
- Have responsibility for ordering stock and equipment.
- Arrange for all old documentation to go to Restore Archiving, keeping a database to show this.
- Carry out all duties required which are consistent with the responsibilities of the grade.
- Provide cover for a variety of roles within the team
- Provide solutions to problems and queries as they arise, feedback to Hospital Coordinator as required.
EDUCATION AND TRAINING
- To maintain Personal and Professional development through the Trusts Personal Development planning process.
- To adhere to the Trusts policies, procedures and guidelines.
CONFIDENTIALITY
All employees must adhere to policies and procedures relating to Information Governance, Confidentiality and Information Security.
RISK MANAGEMENT
The Trust is committed to approaching the control of risks in a strategic and organised manner.
The post holder must be aware of their individual responsibilities as detailed in the Trusts Risk Management, Health & Safety and Incident policies, and those under the Health and Safety at Work Act. This includes the reporting of any untoward incident, accident, potential or actual hazard identified.
Person Specification
Qualifications & Education
Essential
- RSA STAGE II or Equivalent
Desirable
- Knowledge of Medical Terminology
Skills & Abilities
Essential
- Ability to Communicate time sensitive information
- Clear and effective written and verbal communication skills
- Able to use initiative and work to deadlines in specific areas such as auditing, producing reports and data collection in line with Trust's policies
Values & Behaviours
Essential
- Work well as part of a team
- Good timekeeper
- Ability to use initiative to prioritise workloads
Knowledge and Skills
Essential
- Knowledge of Microsoft office , Excel, PowerPoint, Outlook
Desirable
- Usage of PAS System, Electronic patient records
Person Specification
Qualifications & Education
Essential
- RSA STAGE II or Equivalent
Desirable
- Knowledge of Medical Terminology
Skills & Abilities
Essential
- Ability to Communicate time sensitive information
- Clear and effective written and verbal communication skills
- Able to use initiative and work to deadlines in specific areas such as auditing, producing reports and data collection in line with Trust's policies
Values & Behaviours
Essential
- Work well as part of a team
- Good timekeeper
- Ability to use initiative to prioritise workloads
Knowledge and Skills
Essential
- Knowledge of Microsoft office , Excel, PowerPoint, Outlook
Desirable
- Usage of PAS System, Electronic patient records
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Liverpool Heart and Chest Hospital
Address
Liverpool Heart & Chest Hospital NHS Foundation
Thomas Drive, Broadgreen
Liverpool
L143PE
Employer's website
https://www.lhch.nhs.uk/ (Opens in a new tab)
