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Liverpool Heart and Chest Hospital

administrator

Information:

This job is now closed

Job summary

This post is for 22.5 hours/week. Thursday and Friday cover is essential but remaining hours can be flexible. The successful candidate will become part of our small admin team within cardiac diagnostics. You will be required to answer telephone queries, book and change appointments along with other admin duties. You will work with a large team of physiologists and assistant physiologists, the support from the admin team is essential in the running of our busy diagnostic department.

Please note Admin experience within a similar role is essential.

Main duties of the job

To work as part of a team, contributing to the efficient running of the administration services within cardiac diagnostics. The department is busy and the work can be quite challenging so you should be able to work well under pressure.

It is essential that all administration tasks are completed in a timely and efficient manner which requires high levels of concentration

About us

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

Please visit our website - https://www.lhch.nhs.uk/

Please follow this link for a tour of our site - https://bit.ly/36ylsoq

Details

Date posted

24 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9410-23-0267

Job locations

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Job description

Job responsibilities

Provide support to the cardiac diagnostics secretarial team

Accurate recording and forwarding of messages to the relevant members of technical staff.

Answering telephone queries from patients and hospital staff

Booking of all clinical tests including exercise tests

Forwarding the appropriate appointment letters to patients.

Forwarding DNA letters to appropriate consultants. Re appoint when required.

Ensure incoming and outgoing mail is processed effectively.

Maintain the departments supply of forms/letters

Keeping up to date with stationary requirements

Maintaining a filing system for test referral forms and letters

Carrying out any other duties deemed appropriate for the band

Job description

Job responsibilities

Provide support to the cardiac diagnostics secretarial team

Accurate recording and forwarding of messages to the relevant members of technical staff.

Answering telephone queries from patients and hospital staff

Booking of all clinical tests including exercise tests

Forwarding the appropriate appointment letters to patients.

Forwarding DNA letters to appropriate consultants. Re appoint when required.

Ensure incoming and outgoing mail is processed effectively.

Maintain the departments supply of forms/letters

Keeping up to date with stationary requirements

Maintaining a filing system for test referral forms and letters

Carrying out any other duties deemed appropriate for the band

Person Specification

Qualifications

Essential

  • G.C.S.E. English or equivalent
  • G.C.S.E Maths or equivalent

skills and abilities

Essential

  • Excellent communication and interpersonal skills
  • Ability to prioritise
  • Reliable and works to high standards
  • Adaptable to change
  • Sensitive and caring
  • Excellent organisational and time management skills

Experience

Essential

  • Conversant with administrative practice
  • Previous office experience
  • Working in a team
  • Maintaining confidentiality

Desirable

  • Microsoft Excel
  • PAS
  • Previous NHS experience
Person Specification

Qualifications

Essential

  • G.C.S.E. English or equivalent
  • G.C.S.E Maths or equivalent

skills and abilities

Essential

  • Excellent communication and interpersonal skills
  • Ability to prioritise
  • Reliable and works to high standards
  • Adaptable to change
  • Sensitive and caring
  • Excellent organisational and time management skills

Experience

Essential

  • Conversant with administrative practice
  • Previous office experience
  • Working in a team
  • Maintaining confidentiality

Desirable

  • Microsoft Excel
  • PAS
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Cardiac diagnostics manager

Janet Beukers

janet.beukers@lhch.nhs.uk

Details

Date posted

24 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9410-23-0267

Job locations

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


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