Liverpool Heart and Chest Hospital

Senior Resourcing Officer - Band 4

Information:

This job is now closed

Job summary

We know a 'first impression' counts, so are looking for an experienced recruiter who will provide a superb on-boarding experience to our future workforce.

This role is for you if you like variety and providing first class support, that is solution focused, to deliver high quality customer service. We want people who can contribute to efficiency and effectiveness, willing to try out new ways of working and have ideas about how we can continuously improve knowing what we do makes a difference to our managers and our patients.

Ideally you will have experience of end to end recruitment and are eager to take advantage of technology as we seek to engage our applicants. If you are organised, driven by deadlines and thrive in a busy office environment then this is the job for you.

Main duties of the job

To provide a comprehensive recruitment and selection service and deliver recruitment priorities, assisting the Trust in achieving its strategic and operational objectives.

To promote good customer service practice and provide a proactive, efficient end to end recruitment service for our Surgery and Clinical Service division, through liaison with heads of departments, line managers and external stakeholders relating to the recruitment/selection and retention of staff.

To promote the key elements of the departments performance measures to all appointing managers, ensuring that a high quality of service is maintained and that the individual complies with the Trust Recruitment and Selection policy and procedure to ensure a timely, effective service is provided which complies with employment legislation and best practice.

About us

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

Please visit our website - https://www.lhch.nhs.uk/

Please follow this link for a tour of our site - https://bit.ly/36ylsoq

Details

Date posted

14 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9410-23-0223

Job locations

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Job description

Job responsibilities

The Senior Resourcing Officer will be providing a pro-active and customer focussed recruitment services for substantive, fixed term, medical staffing, volume and senior recruitment.

The post holder will actively manage the administration of the full recruitment cycle, liaising with new employees, recruiting managers, occupational health and the other organisations outside of the Trust to maximise the efficiency of the recruitment process. Ensures that all pre-employment checks are completed that are required under NHS best practice guidance, and in line with the Trust’s timescales in relation to recruitment.

The post holder will act as a source of expertise to advise and instruct senior managers of the Trust in the recruitment process, using own initiative to ensure correct procedures are followed in a timely manner.

The post holder will complete the recruitment workflow for senior recruitment roles across the Trust, including Consultant and board appointments, ensuring that recruitment managers and candidates experience excellent customer focussed service. This will require taking a proactive approach to any challenges which may occur to ensure start dates are adhered to and contractual administration and on boarding has been completed.

The post holder will complete day to day transactional HR services including contract changes, payroll processing, expenses, and salary sacrifice schemes.

The Senior Resourcing Officer will also supervise the administrator (band 2) in supporting the Recruitment and Employee Services Team and will be responsible for their line management.

PRINCIPAL ACCOUNTABILITIES

· Proactively completing recruitment and transactional HR duties across whilst ensuring that future activities are prepared for and planned in advance

· Responsible for completing/undertaking pre-employment safer recruitment checks on all candidates including references, DBS checks, Occupational Health checks, right to work and immigration checks, and any other regulatory/legislative requirements

· Scheduling and managing the interview process for medical staffing interviews.

· Following Trust AAC guidance to schedule and manage consultant appointments within the Trust.

· Managing both the manager and the candidate’s expectations throughout the recruitment process, providing advice and support for both candidates and managers on the correct provision of documentation to evidence the necessary checks.

· Identify where visas are required and complete certificate of sponsorship application forms with applicants. Ensure applications are progressed via UK Borders Agency as necessary, following Home Office and Trust Guidelines.

· Maintaining information on the status of vacancies and to put systems in place for the regular and on-going collation of statistics on vacancies.

· Completing HR transactional duties including, contract changes, payroll processing, expenses, and salary sacrifice schemes

· Ensuring the accurate and timely maintenance of personal files and to ensure that employee records and data security are maintained in line with Trust procedures and employment legislation.

· Maintaining a high level of confidentiality at all times and to be aware of the sensitive nature of the data processed and ensuring this is complied with across the Team.

· Utilising the Sharepoint and NHS Jobs to ensure candidate checks are processed in a timely manner.

· Liaising with senior managers across the Trust to advise on recruitment strategy for upcoming vacancies, including board appointments.

· Liaison with the DBS checking service ensuring timely return of DBS checks

· Ensuring own workload is managed in accordance within defined key performance indicators, schedules, and deadlines, and escalating issues appropriately and timely

· Participation at volume recruitment events, completing duties as appropriate and attend/participate in any Trust open days

· Ensure accurate and timely input of all employee data in line with any published schedules working in partnership with the Payroll Service Provider.

· Liaison with appropriate departments for the on-boarding of new staff, including Induction, Payroll, and IT to ensure that the process is customer focussed

· Ensure contracts of employment are accurate and issued within agreed timescales

· Manage the online recruitment system effectively, uploading adverts, responding to queries and sorting applications on a daily basis.

· Answer day-to-day general recruitment and transactional services queries from staff regarding recruitment, new starters, DBS, Occupation Health checks.

· Responsible for maintaining the honorary contract log and liaising with supervising managers to ensure these are maintained and extended where required.

· Manage the Internet and Intranet recruitment pages ensuring detail is up date

· Ensuring up to date recruitment templates, and processes are used in accordance with trust branding ensuring that adverts, and associated administration reflects this

· Provide activity data to feed into the creation of accurate reports

· Advise managers and staff on corporate and local induction requirements.

· Support the running of corporate induction events

· To undertake ad hoc projects as required.

· To undertake any additional appropriate tasks as required.

Job description

Job responsibilities

The Senior Resourcing Officer will be providing a pro-active and customer focussed recruitment services for substantive, fixed term, medical staffing, volume and senior recruitment.

The post holder will actively manage the administration of the full recruitment cycle, liaising with new employees, recruiting managers, occupational health and the other organisations outside of the Trust to maximise the efficiency of the recruitment process. Ensures that all pre-employment checks are completed that are required under NHS best practice guidance, and in line with the Trust’s timescales in relation to recruitment.

The post holder will act as a source of expertise to advise and instruct senior managers of the Trust in the recruitment process, using own initiative to ensure correct procedures are followed in a timely manner.

The post holder will complete the recruitment workflow for senior recruitment roles across the Trust, including Consultant and board appointments, ensuring that recruitment managers and candidates experience excellent customer focussed service. This will require taking a proactive approach to any challenges which may occur to ensure start dates are adhered to and contractual administration and on boarding has been completed.

The post holder will complete day to day transactional HR services including contract changes, payroll processing, expenses, and salary sacrifice schemes.

The Senior Resourcing Officer will also supervise the administrator (band 2) in supporting the Recruitment and Employee Services Team and will be responsible for their line management.

PRINCIPAL ACCOUNTABILITIES

· Proactively completing recruitment and transactional HR duties across whilst ensuring that future activities are prepared for and planned in advance

· Responsible for completing/undertaking pre-employment safer recruitment checks on all candidates including references, DBS checks, Occupational Health checks, right to work and immigration checks, and any other regulatory/legislative requirements

· Scheduling and managing the interview process for medical staffing interviews.

· Following Trust AAC guidance to schedule and manage consultant appointments within the Trust.

· Managing both the manager and the candidate’s expectations throughout the recruitment process, providing advice and support for both candidates and managers on the correct provision of documentation to evidence the necessary checks.

· Identify where visas are required and complete certificate of sponsorship application forms with applicants. Ensure applications are progressed via UK Borders Agency as necessary, following Home Office and Trust Guidelines.

· Maintaining information on the status of vacancies and to put systems in place for the regular and on-going collation of statistics on vacancies.

· Completing HR transactional duties including, contract changes, payroll processing, expenses, and salary sacrifice schemes

· Ensuring the accurate and timely maintenance of personal files and to ensure that employee records and data security are maintained in line with Trust procedures and employment legislation.

· Maintaining a high level of confidentiality at all times and to be aware of the sensitive nature of the data processed and ensuring this is complied with across the Team.

· Utilising the Sharepoint and NHS Jobs to ensure candidate checks are processed in a timely manner.

· Liaising with senior managers across the Trust to advise on recruitment strategy for upcoming vacancies, including board appointments.

· Liaison with the DBS checking service ensuring timely return of DBS checks

· Ensuring own workload is managed in accordance within defined key performance indicators, schedules, and deadlines, and escalating issues appropriately and timely

· Participation at volume recruitment events, completing duties as appropriate and attend/participate in any Trust open days

· Ensure accurate and timely input of all employee data in line with any published schedules working in partnership with the Payroll Service Provider.

· Liaison with appropriate departments for the on-boarding of new staff, including Induction, Payroll, and IT to ensure that the process is customer focussed

· Ensure contracts of employment are accurate and issued within agreed timescales

· Manage the online recruitment system effectively, uploading adverts, responding to queries and sorting applications on a daily basis.

· Answer day-to-day general recruitment and transactional services queries from staff regarding recruitment, new starters, DBS, Occupation Health checks.

· Responsible for maintaining the honorary contract log and liaising with supervising managers to ensure these are maintained and extended where required.

· Manage the Internet and Intranet recruitment pages ensuring detail is up date

· Ensuring up to date recruitment templates, and processes are used in accordance with trust branding ensuring that adverts, and associated administration reflects this

· Provide activity data to feed into the creation of accurate reports

· Advise managers and staff on corporate and local induction requirements.

· Support the running of corporate induction events

· To undertake ad hoc projects as required.

· To undertake any additional appropriate tasks as required.

Person Specification

Experience

Essential

  • Experience of working in a pressurised environment
  • A track record of achievement and delivery against targets
  • Substantial administrative experience
  • Experienced at negotiating and persuading others
  • Evidence of decision making
  • Experience of working within a similar role in a HR function

Desirable

  • Experience of ESR and NHS Jobs system, or equivalent HR/payroll related system
  • Understanding of NHS policies and procedures
  • Experience of working in the NHS

Values & Behaviours

Essential

  • Supportive of other team members Act in ways that support equality and value diversity
  • Able to develop own skills and knowledge
  • Able to maintain the quality of own work, and to meet timescales and deadlines.
  • Consistently polite and professional
  • Organised
  • Ability to remain calm under pressure

Qualifications

Essential

  • CIPD qualification or equivalent experience
  • Basic Numeracy, Literacy & ICT Skills

Skills & Abilities

Essential

  • Able to demonstrate an understanding of confidentiality Accuracy and attention to detail ability to record data accurately.
  • Demonstrate a knowledge of best practice procedures as it relates to recruitment and HR processes
  • Knowledge of the NHS Employment Checks Standards and other relevant national guidelines
  • Ability to produce reports
  • Proficient in the use of Microsoft Office, including Outlook, Word, Excel and Access
  • Excellent communication skills with the ability to adjust written and verbal communication to differing situations and audiences
  • Effective complex problem solving ability
  • Knowledge of related key employment law
  • Able to manage own workload under a range of competing deadlines from a number of sources
  • Able to use own initiative to make decisions that are appropriate to the situation
  • Ability to work autonomously and as part of a team
  • Experience, knowledge or interest in resourcing activities such as job fair administration, advertising, social media
Person Specification

Experience

Essential

  • Experience of working in a pressurised environment
  • A track record of achievement and delivery against targets
  • Substantial administrative experience
  • Experienced at negotiating and persuading others
  • Evidence of decision making
  • Experience of working within a similar role in a HR function

Desirable

  • Experience of ESR and NHS Jobs system, or equivalent HR/payroll related system
  • Understanding of NHS policies and procedures
  • Experience of working in the NHS

Values & Behaviours

Essential

  • Supportive of other team members Act in ways that support equality and value diversity
  • Able to develop own skills and knowledge
  • Able to maintain the quality of own work, and to meet timescales and deadlines.
  • Consistently polite and professional
  • Organised
  • Ability to remain calm under pressure

Qualifications

Essential

  • CIPD qualification or equivalent experience
  • Basic Numeracy, Literacy & ICT Skills

Skills & Abilities

Essential

  • Able to demonstrate an understanding of confidentiality Accuracy and attention to detail ability to record data accurately.
  • Demonstrate a knowledge of best practice procedures as it relates to recruitment and HR processes
  • Knowledge of the NHS Employment Checks Standards and other relevant national guidelines
  • Ability to produce reports
  • Proficient in the use of Microsoft Office, including Outlook, Word, Excel and Access
  • Excellent communication skills with the ability to adjust written and verbal communication to differing situations and audiences
  • Effective complex problem solving ability
  • Knowledge of related key employment law
  • Able to manage own workload under a range of competing deadlines from a number of sources
  • Able to use own initiative to make decisions that are appropriate to the situation
  • Ability to work autonomously and as part of a team
  • Experience, knowledge or interest in resourcing activities such as job fair administration, advertising, social media

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment & Employee Services Team Leader

Leanne Gould

Leanne.Gould@lhch.nhs.uk

01516001725

Details

Date posted

14 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9410-23-0223

Job locations

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Supporting documents

Privacy notice

Liverpool Heart and Chest Hospital's privacy notice (opens in a new tab)