Liverpool Heart and Chest Hospital

HR Assistant - Bank

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Human Resources team at Liverpool Heart & Chest NHS Foundation Trust. The role will be to provide support to the delivery of comprehensive administrative services to members of the HR team and Trust employees.

The role will provide the opportunity to gain practical experience and skills whilst working as a member of a busy HR team.

Please note that the successful candidate will become a member of our bank.

The position in the HR team has come about due to a member of the team being on long term sick leave, so we can't guarantee how long the position will be for.

The position will be for 22.5 hours (3 days) a week.

Main duties of the job

You must have excellent verbal and written communication skills, including a professional telephone manner. Previous experience of working in a busy administration role in a customer focused environment would be an advantage. Excellent organisational skills, the ability to prioritise and strong attention to detail are essential to this role.

About us

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.

We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.

Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.

Please visit our website - https://www.lhch.nhs.uk/

Please follow this link for a tour of our site - https://bit.ly/36ylsoq

Details

Date posted

14 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£11.45 an hour

Contract

Bank

Working pattern

Part-time

Reference number

C9410-23-0187

Job locations

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Job description

Job responsibilities

POST: HR Assistant

BANDING: Band 2

ACCOUNTABLE TO: Recruitment Lead

JOB SUMMARY

Support and assist the HR team with clerical and administrative duties.

PRINCIPAL ACCOUNTABILITIES

Welcome and greet all visitors to the department and act as first point of contact to deal with all forms of enquiries/visitors (telephone/face to face, correspondence) in a competent and courteous manner, maintaining a professional image at all times.

General office duties, i.e. routine photocopying, post, taking and distributing messages.

MANAGERIAL/LEADERSHIP

Build and maintain an awareness of HR priorities and issues to ensure correct prioritisation of work, working collaboratively and flexibly with other colleagues, ensuring absences are covered.

Follow the approved Standard Operating Procedures used in the Department. Comply with legislation, policies and procedures and actively participate in audit processes.

Attend and participate in team meetings

ORGANISATIONAL

Establish and maintain comprehensive electronic management systems.

Type and issue standard correspondence as required by the role. Assist with any note taking, typing and administrative requirements including monitoring of the generic email inboxes, dealing with enquiries in a timely manner.

Assist with the organisation of meetings, recruitment events, induction, assessments, promotion days etc. within the trust.

To update and maintain accurate system records by inputting data into a variety of electronic systems as directed and produce standard reports as required.

To assist with keeping information on Trust intranet and internet up to date.

Ensure adequate stationery supplies and order and replenish as required

PROFESSIONAL

Deal with routine business matters ensuring confidentiality at all times.

QUALITY

To take personal responsibility for safeguarding and ensuring the quality of information.

Put forward ideas to continuously develop and improve the efficiency of departmental systems and processes.

The post holder will operate at all times to high standards of probity. The post holder will work largely on own initiative, without direct supervision, within clearly set boundaries. Will seek advice from senior members of staff as required.

Job description

Job responsibilities

POST: HR Assistant

BANDING: Band 2

ACCOUNTABLE TO: Recruitment Lead

JOB SUMMARY

Support and assist the HR team with clerical and administrative duties.

PRINCIPAL ACCOUNTABILITIES

Welcome and greet all visitors to the department and act as first point of contact to deal with all forms of enquiries/visitors (telephone/face to face, correspondence) in a competent and courteous manner, maintaining a professional image at all times.

General office duties, i.e. routine photocopying, post, taking and distributing messages.

MANAGERIAL/LEADERSHIP

Build and maintain an awareness of HR priorities and issues to ensure correct prioritisation of work, working collaboratively and flexibly with other colleagues, ensuring absences are covered.

Follow the approved Standard Operating Procedures used in the Department. Comply with legislation, policies and procedures and actively participate in audit processes.

Attend and participate in team meetings

ORGANISATIONAL

Establish and maintain comprehensive electronic management systems.

Type and issue standard correspondence as required by the role. Assist with any note taking, typing and administrative requirements including monitoring of the generic email inboxes, dealing with enquiries in a timely manner.

Assist with the organisation of meetings, recruitment events, induction, assessments, promotion days etc. within the trust.

To update and maintain accurate system records by inputting data into a variety of electronic systems as directed and produce standard reports as required.

To assist with keeping information on Trust intranet and internet up to date.

Ensure adequate stationery supplies and order and replenish as required

PROFESSIONAL

Deal with routine business matters ensuring confidentiality at all times.

QUALITY

To take personal responsibility for safeguarding and ensuring the quality of information.

Put forward ideas to continuously develop and improve the efficiency of departmental systems and processes.

The post holder will operate at all times to high standards of probity. The post holder will work largely on own initiative, without direct supervision, within clearly set boundaries. Will seek advice from senior members of staff as required.

Person Specification

Qualifications

Essential

  • English & Maths GCSE (A-C) or equivalent

Desirable

  • RSA Level 2 / 3
  • ECDL

Skills & Abilities

Essential

  • Proficient in MS Office
  • Ability to handle sensitive personnel related communication and issues with discreteness and sound judgment
  • Ability to work well with others as a team
  • Ability to prioritise and time manage effectively
  • Ability to handle pressure, stress and other difficult situations effectively
  • Good verbal, written and active communication skills
  • Strong Organisational skills and attention to detail and accuracy

Experience

Essential

  • Experience of working within a corporate function
  • Experience of providing general advice and guidance in accordance with published rules e.g. policies, procedures, or protocols

Desirable

  • Familiar with education and HR processes, best practices and systems

Values & Behaviours

Essential

  • Demonstrate self-belief, drive, ambition, a line of sight to patient outcomes whilst maintaining and promoting a can do approach.
Person Specification

Qualifications

Essential

  • English & Maths GCSE (A-C) or equivalent

Desirable

  • RSA Level 2 / 3
  • ECDL

Skills & Abilities

Essential

  • Proficient in MS Office
  • Ability to handle sensitive personnel related communication and issues with discreteness and sound judgment
  • Ability to work well with others as a team
  • Ability to prioritise and time manage effectively
  • Ability to handle pressure, stress and other difficult situations effectively
  • Good verbal, written and active communication skills
  • Strong Organisational skills and attention to detail and accuracy

Experience

Essential

  • Experience of working within a corporate function
  • Experience of providing general advice and guidance in accordance with published rules e.g. policies, procedures, or protocols

Desirable

  • Familiar with education and HR processes, best practices and systems

Values & Behaviours

Essential

  • Demonstrate self-belief, drive, ambition, a line of sight to patient outcomes whilst maintaining and promoting a can do approach.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment & Employee Services Team Leader

Chris Dunn

christopher.dunn@lhch.nhs.uk

Details

Date posted

14 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£11.45 an hour

Contract

Bank

Working pattern

Part-time

Reference number

C9410-23-0187

Job locations

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE


Privacy notice

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