Job summary
Are you a driven and registered Pharmacy Technician?
We are looking for an enthusiastic and motivated Pharmacy Technician to join our Pharmacy Homecare Team. You should have good communication skills and be able to work accurately within a busy Pharmacy setting.
Interview dates: To Be Confirmed
The JD & PS are currently under AfC review and are subject to change.
Main duties of the job
o To assist in the Mersey West Lancs NHS Trust homecare medicines management services. Responsible for the general technical duties associated with homecare medicines supplies.o To assist in the provision of financial services relating to medicines use for the Mersey West Lancs NHS Trust. Responsible for the monitoring and analysing of financial data provided to internal and external sources.o To support the Pharmacy Homecare Team in implementing approved policies and procedures relating to the use of medicines.o To perform a variety of pharmaceutical technical duties relating to the preparation, dispensing and supply of medicines.o To co-operate with all pharmacy staff in providing and developing an efficient and comprehensive pharmaceutical service under the direction of senior pharmacy management.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description
Job responsibilities
KEY DUTIES
-
Works with the Pharmacy homecare team and multidisciplinary healthcare teams to develop new opportunities for homecare services.
-
Responsible for the day-to-day technical duties relating to homecare medicines supplies including reconciling and receiving orders from homecare suppliers, processing invoices, processing prescriptions and liaising with the relevant parties to resolve discrepancies.
-
Communicates clearly with homecare providers and patients to resolve any concerns or incidents.
-
Ensures that all homecare transactions are processed through the respective Pharmacy computer system.
-
To ensure adherence of homecare suppliers to contractual obligations and existing service level agreements.
-
Assists in the production of reports on quality and financial indicators on all homecare medicine services.
-
Works with the pharmacy purchasing teams to ensure homecare service medicine prices are kept up to date with homecare companies and reflect nationally/locally agreed contracts.
-
Assists in the development and implementation of SOPs for the homecare medicine service.
-
Ensures compliance with current homecare medicines management guidance.
-
Responsible for training and supporting all grades of staff within pharmacy homecare medicines services.
-
Contributes to service developments ensuring change is managed smoothly. E.g. IT innovation and biosimilar switches.
-
Assists in auditing the service against the RPS professional standards for homecare and monitors Key Performance Indictors (KPIs) for Homecare suppliers.
-
Assists in completing month end tasks for both finance and homecare service.
-
Develops efficient communication channels with the rest of pharmacy to ensure a good understanding of the service and the roles and responsibilities of staff.
-
Works with clinical teams to ensure we continue to provide and maintain a high-level service.
-
Assist in effecting medicine product recalls issued by the MHRA, cascading the information to the affected departments and external customers, ensuring patient safety is upheld and appropriate action and paperwork is completed.
-
To assist in entries onto the National immunoglobulin database e.g. Patient level infusion data.
-
To provide and analyse reports on drug expenditure where appropriate.
-
To monitor and report on High Cost Drugs liaising with the Trusts finance and contracting teams to ensure funding is received from appropriate commissioners
-
To assist with maintaining the drug files on pharmacy stock control systems including entering new items, inactivating old pack sizes/discontinued items, supplier and contract management. Ensure all relevant changes are reflected in electronic prescribing system.
-
To investigate discrepancies with invoices for purchase orders and process invoices, credits and manage supplier off contract claims.
-
To actively participate in pharmacy homecare development meetings.
-
To communicate effectively with clinical nurse specialists and doctors in relation to homecare prescription inaccuracies.
-
Maintain the pharmacy homecare database.
-
Provide support for dealing with complaints involving homecare medicines.
-
To carry out audits and provide statistics.
-
To provide data and complete freedom of information requests.
-
Act as a point of contact between patients, Trust staff and homecare providers.
-
To assist in the existing homecare service and contribute to the review and development of this service
-
To ensure that homecare providers adhere to their contractual obligations / service level agreements and national standards.
-
To maintain continuing professional development to maintain registration as a Pharmacy Technician and maintain accreditation as Accuracy Checking Technician.
-
To act as an Accredited Checking Technician within the dispensary on a pre-determined rota.
-
To participate in the late night, weekend and bank holiday rota on a rotational basis to assist a 7 day working service.
Job description
Job responsibilities
KEY DUTIES
-
Works with the Pharmacy homecare team and multidisciplinary healthcare teams to develop new opportunities for homecare services.
-
Responsible for the day-to-day technical duties relating to homecare medicines supplies including reconciling and receiving orders from homecare suppliers, processing invoices, processing prescriptions and liaising with the relevant parties to resolve discrepancies.
-
Communicates clearly with homecare providers and patients to resolve any concerns or incidents.
-
Ensures that all homecare transactions are processed through the respective Pharmacy computer system.
-
To ensure adherence of homecare suppliers to contractual obligations and existing service level agreements.
-
Assists in the production of reports on quality and financial indicators on all homecare medicine services.
-
Works with the pharmacy purchasing teams to ensure homecare service medicine prices are kept up to date with homecare companies and reflect nationally/locally agreed contracts.
-
Assists in the development and implementation of SOPs for the homecare medicine service.
-
Ensures compliance with current homecare medicines management guidance.
-
Responsible for training and supporting all grades of staff within pharmacy homecare medicines services.
-
Contributes to service developments ensuring change is managed smoothly. E.g. IT innovation and biosimilar switches.
-
Assists in auditing the service against the RPS professional standards for homecare and monitors Key Performance Indictors (KPIs) for Homecare suppliers.
-
Assists in completing month end tasks for both finance and homecare service.
-
Develops efficient communication channels with the rest of pharmacy to ensure a good understanding of the service and the roles and responsibilities of staff.
-
Works with clinical teams to ensure we continue to provide and maintain a high-level service.
-
Assist in effecting medicine product recalls issued by the MHRA, cascading the information to the affected departments and external customers, ensuring patient safety is upheld and appropriate action and paperwork is completed.
-
To assist in entries onto the National immunoglobulin database e.g. Patient level infusion data.
-
To provide and analyse reports on drug expenditure where appropriate.
-
To monitor and report on High Cost Drugs liaising with the Trusts finance and contracting teams to ensure funding is received from appropriate commissioners
-
To assist with maintaining the drug files on pharmacy stock control systems including entering new items, inactivating old pack sizes/discontinued items, supplier and contract management. Ensure all relevant changes are reflected in electronic prescribing system.
-
To investigate discrepancies with invoices for purchase orders and process invoices, credits and manage supplier off contract claims.
-
To actively participate in pharmacy homecare development meetings.
-
To communicate effectively with clinical nurse specialists and doctors in relation to homecare prescription inaccuracies.
-
Maintain the pharmacy homecare database.
-
Provide support for dealing with complaints involving homecare medicines.
-
To carry out audits and provide statistics.
-
To provide data and complete freedom of information requests.
-
Act as a point of contact between patients, Trust staff and homecare providers.
-
To assist in the existing homecare service and contribute to the review and development of this service
-
To ensure that homecare providers adhere to their contractual obligations / service level agreements and national standards.
-
To maintain continuing professional development to maintain registration as a Pharmacy Technician and maintain accreditation as Accuracy Checking Technician.
-
To act as an Accredited Checking Technician within the dispensary on a pre-determined rota.
-
To participate in the late night, weekend and bank holiday rota on a rotational basis to assist a 7 day working service.
Person Specification
Qualifications
Essential
- BTEC, NC & NVQ Level 3 in Pharmacy Service skills or GPhC recognised equivalent
- Registered as a practising Pharmacy Technician with the GPhC
Desirable
- BTEC accredited checking qualification or equivalent recognised by the dept or willing to work towards within 12 months of starting employment
Knowledge & Experience
Essential
- Substantial post-qualification experience working in a pharmaceutical environment
- Experience of dispensing for discharge and medicines management
Desirable
- Experience in using the JAC pharmacy computer system
- Knowledge of LEAN principles
Skills
Essential
- Demonstrates ability to motivate team performance to achieve objectives
- Good verbal communication skills both face to face and using telephones
- Ability to talk to patients, staff and other senior health care professionals
- Ability to concentrate for long periods of time and able to work under pressure
- Ability to work accurately and efficiently with good attention to detail
- Well organised with good time management skills
- Good administration skills including accurate record keeping
Desirable
Other
Essential
- Ability to travel various hospital locations by own car/assisted driver
- Ability to participate in the department rota for 7-day working
- Supportive of colleagues of all grades
Person Specification
Qualifications
Essential
- BTEC, NC & NVQ Level 3 in Pharmacy Service skills or GPhC recognised equivalent
- Registered as a practising Pharmacy Technician with the GPhC
Desirable
- BTEC accredited checking qualification or equivalent recognised by the dept or willing to work towards within 12 months of starting employment
Knowledge & Experience
Essential
- Substantial post-qualification experience working in a pharmaceutical environment
- Experience of dispensing for discharge and medicines management
Desirable
- Experience in using the JAC pharmacy computer system
- Knowledge of LEAN principles
Skills
Essential
- Demonstrates ability to motivate team performance to achieve objectives
- Good verbal communication skills both face to face and using telephones
- Ability to talk to patients, staff and other senior health care professionals
- Ability to concentrate for long periods of time and able to work under pressure
- Ability to work accurately and efficiently with good attention to detail
- Well organised with good time management skills
- Good administration skills including accurate record keeping
Desirable
Other
Essential
- Ability to travel various hospital locations by own car/assisted driver
- Ability to participate in the department rota for 7-day working
- Supportive of colleagues of all grades
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
