Job summary
An exciting opportunity has arisen for a Porter to join our team here at Ormskirk Hospital
Porters at Ormskirk Hospital perform a variety of essential duties:
Patient and Equipment Transportation:
- Moving patients in beds and chairs, as well as transporting medical equipment and furniture between departments.
Logistics and Deliveries:
- Transferring specimens, pharmacy boxes, and other important items throughout the hospital.
Waste Collection:
- Collecting various types of waste, including potentially hazardous materials.
General Support:
- Providing assistance and direction to patients and visitors.
Main duties of the job
- The post holder will assist the Portering team leader providing a customer focused service.
- The post holder will deliver an efficient and effective portering service to patients, visitors, and all wards / departments.
- To ensure the patient environment is maintained to a high standard and safe working practices adhere to in all aspects of environmental/ hygiene management
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description
Job responsibilities
Financial Management
- Ensure economic use of all materials
- Ensure good practise to minimise waste
Quality Management
- Ensure good customer relations working with patients and other groups of staff
- Maintain and improve all aspects of the service
- Participate, as appropriate, in staff involvement group for all aspects of quality
Hygiene Management
- Ensure compliance with all legal requirements of food safety
- Maintain high standards of personal hygiene as advised by infection control
Human Resources Management
- Ensure compliance with all trust policies
- Provide guidance and assistance to new or existing members of staff
- To attend training course as required
- To attend training courses as required and participate in annual refresher sessions in accordance with your personal development programme
Operational Duties
- The collection of refuse including clinical, domestic, confidential, special and recyclable waste from wards and departments as and when required
- The brushing of all hospital entrances to ensure high standards
- To maintain a safe and secure environment for staff, patients and visitors to include regular security inspections and attendance at security incidents. To respond in the event of the activation of the fire alarm system
- Issuing of keys
- Safe patient movement (including unescorted x-ray and ECG patients)
- Movement of case notes in line with the trust policy regarding confidentiality and data protection
- The collection of soiled linen and the distribution of clean linen
- The movement of furniture and equipment in wards and offices when required
- Delivery of meals, stores and provisions to wards by means of using road vehicles both electrical and fuel powered means
- To carry out daily safety checks on meals delivery vehicles
- To safely collect and transport bloods and specimens to the labs
- Transport blood to and from pathology and theatre
- Assisting with the transfer of bodies from wards to the mortuary (ODGH only to arrange and liaise with relatives who may request to view the bosies. To prepare the bodies for viewing and identification. SDGH to open mortuary out of hours for undertakers)
- Store keeping including storage and stock rotation
- Postal delivery/collection as required
- Medical gas checking and replacement
- Car Parking duties (includes issuing car park tokens)
- To comply with pharmacy work procedures as require
Job description
Job responsibilities
Financial Management
- Ensure economic use of all materials
- Ensure good practise to minimise waste
Quality Management
- Ensure good customer relations working with patients and other groups of staff
- Maintain and improve all aspects of the service
- Participate, as appropriate, in staff involvement group for all aspects of quality
Hygiene Management
- Ensure compliance with all legal requirements of food safety
- Maintain high standards of personal hygiene as advised by infection control
Human Resources Management
- Ensure compliance with all trust policies
- Provide guidance and assistance to new or existing members of staff
- To attend training course as required
- To attend training courses as required and participate in annual refresher sessions in accordance with your personal development programme
Operational Duties
- The collection of refuse including clinical, domestic, confidential, special and recyclable waste from wards and departments as and when required
- The brushing of all hospital entrances to ensure high standards
- To maintain a safe and secure environment for staff, patients and visitors to include regular security inspections and attendance at security incidents. To respond in the event of the activation of the fire alarm system
- Issuing of keys
- Safe patient movement (including unescorted x-ray and ECG patients)
- Movement of case notes in line with the trust policy regarding confidentiality and data protection
- The collection of soiled linen and the distribution of clean linen
- The movement of furniture and equipment in wards and offices when required
- Delivery of meals, stores and provisions to wards by means of using road vehicles both electrical and fuel powered means
- To carry out daily safety checks on meals delivery vehicles
- To safely collect and transport bloods and specimens to the labs
- Transport blood to and from pathology and theatre
- Assisting with the transfer of bodies from wards to the mortuary (ODGH only to arrange and liaise with relatives who may request to view the bosies. To prepare the bodies for viewing and identification. SDGH to open mortuary out of hours for undertakers)
- Store keeping including storage and stock rotation
- Postal delivery/collection as required
- Medical gas checking and replacement
- Car Parking duties (includes issuing car park tokens)
- To comply with pharmacy work procedures as require
Person Specification
Qualifications
Essential
- Basic Numeracy & Literacy
Desirable
- Basic Food Hygiene Qualification
Knowledge & Experience
Essential
- Previous customer service experience
Desirable
- Previous experience in the NHS or hospitality industry
- Manual handling experience
Skills
Essential
- Customer care skills
- Ability to prioritise
- Team Player
- Empathy
Desirable
- Ability to instruct other less qualified staff or students
Other
Essential
- Flexible approach to work duties
- Ability to work under pressure
- Good person hygiene standards within the working environment
- Varied shift patterns over 24 hours a day 365 days a year
- Weekend and bank holiday working
- Able to drive
Person Specification
Qualifications
Essential
- Basic Numeracy & Literacy
Desirable
- Basic Food Hygiene Qualification
Knowledge & Experience
Essential
- Previous customer service experience
Desirable
- Previous experience in the NHS or hospitality industry
- Manual handling experience
Skills
Essential
- Customer care skills
- Ability to prioritise
- Team Player
- Empathy
Desirable
- Ability to instruct other less qualified staff or students
Other
Essential
- Flexible approach to work duties
- Ability to work under pressure
- Good person hygiene standards within the working environment
- Varied shift patterns over 24 hours a day 365 days a year
- Weekend and bank holiday working
- Able to drive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
