Mersey and West Lancashire Teaching Hospitals NHS Trust

Health Care Assistant - Emergency Department

The closing date is 04 September 2025

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated individual to join our Emergency Department Team. The post holder will support our highly-skilled Nursing and Medical Staff in providing 5 star care to all of our patients.

The post holder must be willing to work towards the Care Certificate Qualification.

Accident and Emergency is located on Level 0 at Whiston Hospital and the department remains the busiest in Merseyside, seeing and treating over 105,000 patients every year. It has both Adult and Paediatric state of the art emergency care facilities and is committed to the ongoing development of its service in supporting improvements within its service provision

Experience in Health Care is essential for this role and Emergency Department experience is desirable. HCA in ED remain patient focused but are also able to develop their skills in venepuncture, cannulation, VBG and blood cultures. Our HCA rotate around the department during the shift as with the demands of our attendances, you may be undertaking observations in the waiting room in the morning and then assisting with supplementary care in the afternoon the demands on your time in ED are unique and depend on the activity flowing through the department.

Please note, this vacancy may close earlier than expected due to sufficient applications being received.

An Enhanced DBS Certificate, with the checking of the Children's and Adults' Barred Lists is required for this post.

Main duties of the job

To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge.

To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients.

To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families.

To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake.

To ensure where entries are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse.

To understand and adhere to all Trust Policies.

To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time.

About us

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

CAREthat is evidence based, high quality and compassionate
SAFETY that is of the highest standards
COMMUNICATION that is open, inclusive and respectful
SYSTEMS that are efficient, patient centred and reliable
PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

Trust rated Outstanding by CQC Inspection August 2018
Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Date posted

29 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata if part time

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

409-7448762

Job locations

Whiston Hospital

Warrington Road

Prescot

L35 5DR

Job description

Job responsibilities

CLINICAL & PROFESSIONAL RESPONSIBILITIES

To ensure that privacy and dignity of patients is paramount and is not compromised.

To ensure that all patient information is confidential and is not disclosed to a third party except with permission of the Nurse in Charge.

To report any untoward incidents/occurrences

To ensure that all patient care is delivered with the highest degree of professionalism.

To present an appearance which gives a positive image of the Trust and a manner which is appropriate and which inspires confidence.

To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs.

ADMINISTRATIVE RESPONSIBILITIES

Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures.

TEACHING & TRAINING RESPONSBILITIES

To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete.

Job description

Job responsibilities

CLINICAL & PROFESSIONAL RESPONSIBILITIES

To ensure that privacy and dignity of patients is paramount and is not compromised.

To ensure that all patient information is confidential and is not disclosed to a third party except with permission of the Nurse in Charge.

To report any untoward incidents/occurrences

To ensure that all patient care is delivered with the highest degree of professionalism.

To present an appearance which gives a positive image of the Trust and a manner which is appropriate and which inspires confidence.

To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs.

ADMINISTRATIVE RESPONSIBILITIES

Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures.

TEACHING & TRAINING RESPONSBILITIES

To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete.

Person Specification

Qualifications

Essential

NVQ Level 2 (Ideally in Health Care) or equivalent qualification, or equivalent experience
Care Certificate, or willing to work towards upon appointment

Knowledge & Experience

Essential

Knowledge of clinical skills required to undertake the role
Knowledge of Safeguarding Vulnerable Adults procedures
Experience within a care setting as Health Care Assistant or equivalent

Desirable

Previous experience as HCA in Emergency Department

Skills

Essential

Excellent communication skills & effective record management
Ability to manage time and priorities effectively
Ability to work autonomously, and use own initiative when necessary

Other

Essential

Flexible and adaptable approach

Person Specification

Qualifications

Essential

NVQ Level 2 (Ideally in Health Care) or equivalent qualification, or equivalent experience
Care Certificate, or willing to work towards upon appointment

Knowledge & Experience

Essential

Knowledge of clinical skills required to undertake the role
Knowledge of Safeguarding Vulnerable Adults procedures
Experience within a care setting as Health Care Assistant or equivalent

Desirable

Previous experience as HCA in Emergency Department

Skills

Essential

Excellent communication skills & effective record management
Ability to manage time and priorities effectively
Ability to work autonomously, and use own initiative when necessary

Other

Essential

Flexible and adaptable approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)