Job summary
The Maternity and Neonatal Voices partnership (MNVP) are an independently led group who work together to review and support local maternity and Neonatal services, listen to the voices of service users, co produce the design and implementation of services and support the LMNS to provide quality assurance and surveillance across maternity services.
It is important to have an active MNVP which represents and supports those using the Maternity/ Neonatal Services and enable the services to improve.
Interview Date will be week commencing 25th August 2025
Main duties of the job
This is an exciting opportunity for a driven and enthusiastic person to be the Lead for Maternity and Neonatal Voice partnership, in which you will be the main contact for all enquiries, leading on engagement with people who are using the Maternity and Neonatal services within the boroughs of Sefton, West Lancs, St Helens, Knowsley and Halton. The role has a strategic level responsibility with engagement with key stakeholders including the LMNS and commissioners.
We are looking for individuals who are compassionate and driven to advocate for women and their families and be a conduit to the improvement and advancement of our Maternity and Neonatal services.
This role will be a flexible role, working at home, within the community and with the ability to travel across the MWL hospital footprint
The role is proposed for 2 years and remunerated on a sessional basis up to £9,000 per year
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description
Job responsibilities
To be considered for this role you must reside in the Sefton, West Lancs, St Helens, Knowsley or Halton area, as this is due to the nature of the duties as detailed in the job description and person specification. You must be a service user member, current or previous as this is the area that the MNVP will be working as an advocate for people using the Maternity/ Neonatal services.
Job description
Job responsibilities
To be considered for this role you must reside in the Sefton, West Lancs, St Helens, Knowsley or Halton area, as this is due to the nature of the duties as detailed in the job description and person specification. You must be a service user member, current or previous as this is the area that the MNVP will be working as an advocate for people using the Maternity/ Neonatal services.
Person Specification
Knowledge and Experience
Essential
- Significant administrative knowledge
- Knowledge and good use of IT systems and software programs such as Outlook, Word, Excel, PowerPoint
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS Maternity and Neonatal care and passionate about developing the quality of care
- Demonstrable experience of maternity services as a service user within the past 3 years.
Communication skills
Essential
- Clear communicator with writing and presentation skills.
- Capable of constructing and delivering clear information/ instructions to service users/providers
- The ability to listen and keep meetings on track
- Minute/note taking
- Ability to share information and communicate digitally.
- Ability to listen to others and express own view clearly and succinctly
- Empathy for others.
- Ability to articulate a patient experience beyond personal experience where necessary
Safeguarding
Essential
- Safeguarding Commitment and understanding of safeguarding principles
Equality and Diversity
Essential
- Commitment to (and understanding of) equality and diversity related to opportunities and good relationships
Autonomy
Essential
- Ability to work without supervision.
- Able to work on own initiative, organising and prioritising own and others workloads/ contributions
- Ability to meet deadlines
Other
Essential
- Have an approachable, measured, calm and efficient manner
- Positive and flexible approach to work
Person Specification
Knowledge and Experience
Essential
- Significant administrative knowledge
- Knowledge and good use of IT systems and software programs such as Outlook, Word, Excel, PowerPoint
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS Maternity and Neonatal care and passionate about developing the quality of care
- Demonstrable experience of maternity services as a service user within the past 3 years.
Communication skills
Essential
- Clear communicator with writing and presentation skills.
- Capable of constructing and delivering clear information/ instructions to service users/providers
- The ability to listen and keep meetings on track
- Minute/note taking
- Ability to share information and communicate digitally.
- Ability to listen to others and express own view clearly and succinctly
- Empathy for others.
- Ability to articulate a patient experience beyond personal experience where necessary
Safeguarding
Essential
- Safeguarding Commitment and understanding of safeguarding principles
Equality and Diversity
Essential
- Commitment to (and understanding of) equality and diversity related to opportunities and good relationships
Autonomy
Essential
- Ability to work without supervision.
- Able to work on own initiative, organising and prioritising own and others workloads/ contributions
- Ability to meet deadlines
Other
Essential
- Have an approachable, measured, calm and efficient manner
- Positive and flexible approach to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).