Job summary
An exciting opportunity has arisen to join Mersey and West Lancashire Teaching Hospitals NHS Trust as a trainee assistant audiologist based at our Southport and Ormskirk sites.
The role involves working independently with adult hearing aid users, maintaining and repairing hearing aids and assisting users with the maintenance and use of their hearing aids. The successful candidate will also perform otoscopy and take ear impressions.
There is a six month structured training programme accredited by the British Society of Audiology for this role and you will be required to attend training workshops in Manchester.
We are seeking to appoint a caring, compassionate and motivated individual to support our high quality audiology service. This is a great opportunity to start or develop a career in the NHS alongside our friendly and supportive team as we help improve the lives of adults with hearing difficulties across our community.
You will have excellent communication and organisational skills alongside a demonstrable willingness to learn and work as part of a multi-disciplinary team. You will have opportunity to contribute to the NHS values of compassion, respect and commitment to quality care.
If you are seeking a meaningful role where you can make a difference every day, we would be delighted to hear from you.
Main duties of the job
- Fault finding, repair and replacement of faulty hearing aids.
- Re-tubing and modification of ear moulds.
- Referring patients to audiologists/healthcare professionals as required.
- Issuing hearing aid consumables where needed.
- Identifying patients who would benefit from hearing reassessment.
- Preparing and maintaining treatment areas and equipment in accordance with Trust and Departmental guidelines.
- Ensuring areas are clean and tidy at all times, single use items are disposed of correctly and equipment is decontaminated according to Trust and departmental guidelines.
- Accurately record clinical data on a dedicated patient management system
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description
Job responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Advertising date: 9th June 2025
Closing date: 16th June 2025
Shortlisting date: 17th June 2025
Proposed Interview date: 3rd July 2025
Please note, this post may close earlier than advertised if a sufficient number of applications are received.
Job description
Job responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Advertising date: 9th June 2025
Closing date: 16th June 2025
Shortlisting date: 17th June 2025
Proposed Interview date: 3rd July 2025
Please note, this post may close earlier than advertised if a sufficient number of applications are received.
Person Specification
Qualifications
Essential
- Willingness to undertake NVQ Level III in a health-related subject (or equivalent qualification)
- Willing to undertake assistant audiologist course
Desirable
- NVQ Level III in a health-related subject (or equivalent qualification)
Knowledge and Experience
Essential
- Demonstrable experience within a personal care setting
- Demonstrate a commitment to personal development and the development of others
Desirable
- Demonstrate understanding of this role and how it may contribute to clinical outcomes
- Awareness of current NHS issues and Trust Policies
Skills and Abilities
Essential
- Understanding of information technology and administrative systems
- Ability to work independently and as part of a team
- Manage own workload
- Ability to demonstrate problem solving approach but seeking guidance as required
- Ability to work flexibly to meet the demands of the service Maintain confidentiality in relation to patient identifiable information in line with policies and data protection
Other
Essential
- Able to carry equipment to other parts of the hospital
- Ability to carry fine motor skills for hearing aid repairs and ear mould modifications
- Frequent periods of concentration required to obtain patient information that will inform the treatment plan
- Regularly be able to demonstrate tact, diplomacy and empathy in managing situations with distressed patients or their relatives, who may be very hard of hearing, distressed and elderly and frail
- Ability to cope with and assist in situations that could be unpleasant e.g. ear wax and discharging ears
- Ability to fulfil the travel requirements of the post
Person Specification
Qualifications
Essential
- Willingness to undertake NVQ Level III in a health-related subject (or equivalent qualification)
- Willing to undertake assistant audiologist course
Desirable
- NVQ Level III in a health-related subject (or equivalent qualification)
Knowledge and Experience
Essential
- Demonstrable experience within a personal care setting
- Demonstrate a commitment to personal development and the development of others
Desirable
- Demonstrate understanding of this role and how it may contribute to clinical outcomes
- Awareness of current NHS issues and Trust Policies
Skills and Abilities
Essential
- Understanding of information technology and administrative systems
- Ability to work independently and as part of a team
- Manage own workload
- Ability to demonstrate problem solving approach but seeking guidance as required
- Ability to work flexibly to meet the demands of the service Maintain confidentiality in relation to patient identifiable information in line with policies and data protection
Other
Essential
- Able to carry equipment to other parts of the hospital
- Ability to carry fine motor skills for hearing aid repairs and ear mould modifications
- Frequent periods of concentration required to obtain patient information that will inform the treatment plan
- Regularly be able to demonstrate tact, diplomacy and empathy in managing situations with distressed patients or their relatives, who may be very hard of hearing, distressed and elderly and frail
- Ability to cope with and assist in situations that could be unpleasant e.g. ear wax and discharging ears
- Ability to fulfil the travel requirements of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
