Mersey and West Lancashire Teaching Hospitals NHS Trust

Emergency Department Data Quality Clerk

This job is now closed

Job summary

The successful candidate will be experienced in Data Input, and you must have a flexible approach to working to meet the needs of a demanding service, the post holder will be required to undertake duties including:

Verification, Correction and updating of Emergency Department Patient information, Collection of data from medical notes. Undertaking validation of patient coded episodes to ensure optimisation of correct income tariffs.

Validation and completion of report forms to a high standard of accuracyLiaise with nursing/medical staff to ensure accurate data collection and validation to ensure performance Targets are met.

You will have an enthusiastic approach about the challenges of a busy and constantly changing working environment, with the ability to remain calm under pressure working well within our team. Proven ability to prioritize, plan and organize work on a daily basis together with good communication skills that are essential to working to tight deadlines

Please Note: Under UK law, we are unable to sponsor candidates for VISAs for this position. Therefore, applicants must have the right to work in the UK without the need for sponsorship.

Main duties of the job

To investigate, validate and correct information relating to the Patients attendance/Discharge from the Emergency Department.
To Audit, reconcile, and transfer clinically generated Coding information from the Patient Record and EDMS, inputting onto the A&E Department Maxims system.
To ensure accurate input of patient information using all aspects of the Patient information system Care flow Live when adjusting errors, ensuring all attendance /Discharge details are correct.
Contribute to accuracy and completeness of ED coding which underpins the Payment by Results initiative and national clinical coding requirements.
To liaise with wards and other hospital departments as necessary to view information in source documentation, required to update Patient episodes.
To work within the wider departmental Data Quality Team to investigate incidents of incorrectly recorded data and instigate appropriate remedial action.
Demonstrate effective organisational and time management skills with the ability to work independently and as part of a team.
To investigate, validate and correct information relating to the Patients attendance/Discharge from the Emergency Department.
To be aware of Data Quality issues relating to CQUINN Targets of the department.
To run, populate and disseminate discrepancy reports.

About us

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

CAREthat is evidence based, high quality and compassionate
SAFETY that is of the highest standards
COMMUNICATION that is open, inclusive and respectful
SYSTEMS that are efficient, patient centred and reliable
PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

Trust rated Outstanding by CQC Inspection August 2018
Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Date posted

14 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-7036717

Job locations

Whiston Hospital

Warrington Road

Prescot

L35 5DR

Job description

Job responsibilities

KEY DUTIES - CONTINUED

Perform Data quality Audits on patient records scanned in the department ensuring compliance with agreed targets
To actively participate in month end targets and Departmental service Audits
To Alert Non-Clinical Services Manager, Admin Supervisor and users to recurrent problem areas.
To be able to communicate with all levels of staff in the Trust be able to communicate messages and problems as they arise
Oversee the safe storage and collection of Patients paper records ensuring compliance with Data protection.
Be able to work as part of a team, promote effective workflows in the department to cover leave and sickness.
Deal appropriately with all enquiries and requests, telephone, and e-mail, ensuring a responsive service is delivered
To work in a flexible manner in accordance with Trust Policy.
Maintain all working areas, ensuring health and safety procedures are adhered to.
Adhere to Trust and departmental Uniform Policy
Ensure compliance of all departmental Data Quality initiatives.
Attend appropriate training, meetings, and education sessions at the request of manager.
Suggest and implement new ways of working to improve efficiency.
Any other duties required by your Line Manager

TEACHING & TRAINING RESPONSBILITIES:

Assist Administration Supervisor with training and induction of new administration staff.

Job description

Job responsibilities

KEY DUTIES - CONTINUED

Perform Data quality Audits on patient records scanned in the department ensuring compliance with agreed targets
To actively participate in month end targets and Departmental service Audits
To Alert Non-Clinical Services Manager, Admin Supervisor and users to recurrent problem areas.
To be able to communicate with all levels of staff in the Trust be able to communicate messages and problems as they arise
Oversee the safe storage and collection of Patients paper records ensuring compliance with Data protection.
Be able to work as part of a team, promote effective workflows in the department to cover leave and sickness.
Deal appropriately with all enquiries and requests, telephone, and e-mail, ensuring a responsive service is delivered
To work in a flexible manner in accordance with Trust Policy.
Maintain all working areas, ensuring health and safety procedures are adhered to.
Adhere to Trust and departmental Uniform Policy
Ensure compliance of all departmental Data Quality initiatives.
Attend appropriate training, meetings, and education sessions at the request of manager.
Suggest and implement new ways of working to improve efficiency.
Any other duties required by your Line Manager

TEACHING & TRAINING RESPONSBILITIES:

Assist Administration Supervisor with training and induction of new administration staff.

Person Specification

Qualifications

Essential

Educated to GCSE Level or equivalent.
ECDL or equivalent qualification/experience.

Knowledge & Experience

Essential

Excellent IT skills.
Experience of Microsoft office packages.
Experience of Data Cleansing.

Desirable

1-year Acute Hospital Administration Experience.

Skills

Essential

Demonstrate ability to coordinate information from various sources providing it in an accurate manner wherever required.
Ability to accurately maintain computerised and manual filing/documentation system.
Ability to work under pressure and produce high quality work to tight deadlines.
Manage/prioritise own workload.
Self-motivated and able to work with limited supervision.
Able to use own initiative and respond to new challenges.
Excellent communication skills.
Able to work the hours and duties required by the post.
Able to adopt flexible approach to working when required.

Other

Essential

Understanding of confidential nature of role and awareness of Data Protection Act.
Must have an awareness of health and safety procedures.

Person Specification

Qualifications

Essential

Educated to GCSE Level or equivalent.
ECDL or equivalent qualification/experience.

Knowledge & Experience

Essential

Excellent IT skills.
Experience of Microsoft office packages.
Experience of Data Cleansing.

Desirable

1-year Acute Hospital Administration Experience.

Skills

Essential

Demonstrate ability to coordinate information from various sources providing it in an accurate manner wherever required.
Ability to accurately maintain computerised and manual filing/documentation system.
Ability to work under pressure and produce high quality work to tight deadlines.
Manage/prioritise own workload.
Self-motivated and able to work with limited supervision.
Able to use own initiative and respond to new challenges.
Excellent communication skills.
Able to work the hours and duties required by the post.
Able to adopt flexible approach to working when required.

Other

Essential

Understanding of confidential nature of role and awareness of Data Protection Act.
Must have an awareness of health and safety procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)