Mersey and West Lancashire Teaching Hospitals NHS Trust

Ward Clerk Critical Care Unit

This job is now closed

Job summary

An exciting opportunity has arisen on the Critical Care Unit for a Ward Clerk to join our busy but friendly 15 bedded ward.

We are looking for an enthusiastic and energetic individual, who works well under pressure, is keen to learn, is a great team player but is self motivated and can work independently when needed.

You will need to be professional, understand the need for care, consideration and respect for all.

Excellent communication skills are essential.

Main duties of the job

We have a large multi-professional team who are committed to delivering highest quality of care to our patients with the support of our essential Administrative staff.

The successful applicant will be responsible for a variety of duties including answering telephone calls, recording patient admissions, transfer & discharge using electronic systems, filing hard copy documentation, managing Medical & Nursing notes.

As a Ward Clerk you are often the first point of contact for visiting families, these duties will require tact and diplomacy.

Previous ward clerk experience is desirable but not essential as full training will be given.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Date posted

10 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum (pro rata for part time)

Contract

Permanent

Working pattern

Part-time

Reference number

409-6928912

Job locations

Southport

Town Lane

Southport

PR8 6PN

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Person Specification

Qualifications

Essential

Good general education to GCSE standard

Desirable

Computer course, IE ECDL

Knowledge & Experience

Essential

Computer knowledge / keyboard skills
Previous NHS experience
Experience in an administrative post

Desirable

Ability to process and store information

Skills & Abilities

Essential

Good written and verbal communication skills
Ability to work effectively as both an individual and as a team
Ability to plan, monitor and organise own workload
Ability to deal with the public, relatives in a calms and effective manner.

Other

Essential

Role involves sitting, standing, and walking
Role involves delivering to other departments l.E referrals, case notes.
Involves ability to take telephone calls with enquiries and relay accurate information/ messages.
On rare occasions can be subjected to distressing or emotional circumstances.
Working in a clinical Department.
Working in a fast-paced environment.

Person Specification

Qualifications

Essential

Good general education to GCSE standard

Desirable

Computer course, IE ECDL

Knowledge & Experience

Essential

Computer knowledge / keyboard skills
Previous NHS experience
Experience in an administrative post

Desirable

Ability to process and store information

Skills & Abilities

Essential

Good written and verbal communication skills
Ability to work effectively as both an individual and as a team
Ability to plan, monitor and organise own workload
Ability to deal with the public, relatives in a calms and effective manner.

Other

Essential

Role involves sitting, standing, and walking
Role involves delivering to other departments l.E referrals, case notes.
Involves ability to take telephone calls with enquiries and relay accurate information/ messages.
On rare occasions can be subjected to distressing or emotional circumstances.
Working in a clinical Department.
Working in a fast-paced environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport

Town Lane

Southport

PR8 6PN

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport

Town Lane

Southport

PR8 6PN

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)