Job summary
An exciting opportunity has arisen fora Digital Health records Scanning Service Supervisor.
You must be a motivated individual looking for progression within the Digital Health Records Scanning Service Department. Applicants must have or had experience of working in a Health Records Department and understand both the processes and standards that we must adhere to.
Interview Date - To Be Confirmed
Previous Applicants need not apply
Main duties of the job
The post holder will participate in the day to day operational management of the service which is responsible for providing an efficient, timely and responsive service to the Trust and GP Practices in order to support a high standard of clinical care to patients.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description
Job responsibilities
KEY DUTIES
- Responsible for the day to day supervision of all digital health records scanning service staff, ensuring all departmental QA, KPIs and Trust targets are met.
- Maintain good working relationships with staff at all levels adhering to ACE behavioural standards at all times.
- Ensure health records are available in a responsive and timely manner throughout the Trust and to other hospitals as required.
- Assist with in-house process training and development programmes for staff ensuring that all staff are proficient in the application of the Trusts Management of Health Records Policy and associated procedures and the use of IT systems which support the service delivery to the Trust and GP Practices.
- Ensure the timely delivery of HRS folders to various clinic locations throughout The Trust.
- Responsible for allocation of daily tasks to the team.
- Responsible for the QA of records in relation to SARS/Legal Requests ensuring the GDPR deadlines are met.
- Deal appropriately with all enquiries and requests received from service users e.g. clinical areas, GP Practices.
- Assist with the provision of internal reports to support the health records service delivery.
- Assist with recording and maintaining the departmental daily performance statistics.
- Perform return to work interviews, update staff roster as and when required, carry out staff appraisals in line with Trust policy
- Assist with Health Records destruction in line with national policies both digital and paper records
- This post covers both Southport & Ormskirk & Jubilee Court sites as and when required
Job description
Job responsibilities
KEY DUTIES
- Responsible for the day to day supervision of all digital health records scanning service staff, ensuring all departmental QA, KPIs and Trust targets are met.
- Maintain good working relationships with staff at all levels adhering to ACE behavioural standards at all times.
- Ensure health records are available in a responsive and timely manner throughout the Trust and to other hospitals as required.
- Assist with in-house process training and development programmes for staff ensuring that all staff are proficient in the application of the Trusts Management of Health Records Policy and associated procedures and the use of IT systems which support the service delivery to the Trust and GP Practices.
- Ensure the timely delivery of HRS folders to various clinic locations throughout The Trust.
- Responsible for allocation of daily tasks to the team.
- Responsible for the QA of records in relation to SARS/Legal Requests ensuring the GDPR deadlines are met.
- Deal appropriately with all enquiries and requests received from service users e.g. clinical areas, GP Practices.
- Assist with the provision of internal reports to support the health records service delivery.
- Assist with recording and maintaining the departmental daily performance statistics.
- Perform return to work interviews, update staff roster as and when required, carry out staff appraisals in line with Trust policy
- Assist with Health Records destruction in line with national policies both digital and paper records
- This post covers both Southport & Ormskirk & Jubilee Court sites as and when required
Person Specification
Qualifications
Essential
- Educated to GCSE Level and/or equivalent qualification and/or experience
Knowledge and Experience
Essential
- NHS experience in a Health Records Department
- Ability to work to deadlines
- An understanding of data protection/GDPR legislation
Desirable
- An understanding of operational issues within an acute trust
- An understanding of Health Records processes and policies
Skills
Essential
- Use of Hospital EPR
- PC based skills
- Ability to work under pressure and support new ways of working
- Strong interpersonal team working skills
- Possess good verbal and written communication skills
- Ability to work on own initiative and support new ways of working
- Self-motivated and flexible with an enthusiastic approach to work
Desirable
- Use of own transport to work across sites when required
Person Specification
Qualifications
Essential
- Educated to GCSE Level and/or equivalent qualification and/or experience
Knowledge and Experience
Essential
- NHS experience in a Health Records Department
- Ability to work to deadlines
- An understanding of data protection/GDPR legislation
Desirable
- An understanding of operational issues within an acute trust
- An understanding of Health Records processes and policies
Skills
Essential
- Use of Hospital EPR
- PC based skills
- Ability to work under pressure and support new ways of working
- Strong interpersonal team working skills
- Possess good verbal and written communication skills
- Ability to work on own initiative and support new ways of working
- Self-motivated and flexible with an enthusiastic approach to work
Desirable
- Use of own transport to work across sites when required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
