Job summary
Job overview
An exciting opportunity has arisen for a Head of Resourcing within the HR Directorate. We are looking for an aspirant individual to drive forward the Trust's recruitment and job evaluation functions and to provide strong direction and leadership to this team. A flexible team player the successful candidate will have experience of leading a team, balancing competing demands and able to constructively challenge existing ways of working with the sole purpose of providing a highly regarded, innovative, efficient, and safe Resourcing service.
Interview Date: Wednesday 21st August 2024
Main duties of the job
Reporting day to day to the Assistant Director of Resourcing the successful post holder will be supported by the wider HR senior leadership team and will work closely with colleagues across the entire directorate.
The post holder will manage and deliver a high quality, professional Trust-wide centralised recruitment, job evaluation and HR Administration service to ensure the Trust meets it legal and statutory requirements. This includes the development of policies, strategy and HR practices which support the achievement of the Trusts corporate objectives through recruiting, retaining and developing a competent and capable workforce.
The post holder will provide a HR strategic focus for the team and its key stakeholders. This is in addition to the management of the day-to-day operation of the Resource team and centralised HR Administration services to achieve the HR directorates objectives and in line with Trust policies.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description
Job responsibilities
HR SERVICE DELIVERY
- Provide professional direction, advice, guidance and support for managers on the broad range of Resourcing and HR administration services including effective workforce utilisation.
- Develop policies which reflect national and local policy and current legislative requirements. Manage the policy development process to ensure stakeholder engagement; governance requirements and dissemination/ training are included in all developments.
- Lead the Resource and HR Administration function to deliver an efficient and effective service which complies with legislation and NHS Employer guidance.
- Ensure delivery of HR services which are compliant with key inspection bodies e.g.
- NHSLA, CQC, Investors in People, internal audit. Ensure the provision and monitoring of evidence and data.
- Manage and develop the production, analysis and use of the HR and workforce management information to improve performance in line with the Trusts Performance Dashboard
- Develop and use key HR/ workforce management information to support activity/ interventions with directorates
- Lead significant change projects enabling tangible business and workforce benefits and achievement of the Trust Corporate Objectives.
- Work closely with the operational managers, finance and external stakeholders with proactively monitoring and reporting on resourcing spend and HR administration services.
- Lead on project management actions as required which contribute to the successful implementation and embedding of a resourcing function across the Trust
- Drive forward and ensure the delivery of the Trusts 5-year Recruitment and Retention strategy
- Deliver continuous improvement, service development and cost efficiencies within areas of responsibility whilst regularly reviewing performance against KPIs and SOPs in full
- Work in partnership with service leads to ensure the effective deployment of the right staff with the right skills at the right time to enable delivery of safe effective patient care.
- Facilitate systems and management information to enable Trust reporting on safer staffing levels.
- Responsible for job evaluation processes across the trust, ensuring compliance with policy, process and best practice and developing and maintaining stakeholder relationships to ensuring timely job evaluation.
- Responsible for attending meetings and representing the Trust as designated by the Assistant Director of HR in relation to job evaluation.
- Responsible for ensuring regular reviews of agenda for change matching happens, in line with agenda for change terms and conditions and changes to national profiles and sharing the knowledge across the wider HR team.
COMMUNICATION & STAFF INVOLVEMENT
- Develop and maintain effective internal and external communication networks to support the delivery of the HR team plan
- Support the Assistant Director of Human Resources in the implementation and monitoring of partnership working with trade union representatives
- Ensure that the Resource team are fully briefed and understand Trust HR & Workforce Strategy and Corporate Objectives
SERVICE IMPROVEMENT & CHANGE MANAGEMENT
- Together with the Heads of Human Resources Operations advise on aspects of change management within the Trust ensuring that proposals with resourcing implications are well thought through.
- Support managers with Resource issues arising from the modernisation/ service development of their service in the designated area of responsibility
- Lead the Resource function to deliver on trust wide initiatives/ strategy
FINANCIAL & BUDGETS
- Manage delegated budget relating for the HR department in line with Trust SFIs in full. Work in partnership with Assistant Director of Human Resources and designated Management Accountant for Corporate Services.
- Monitor adherence to SFIs in reference to approvals process for e.g. recruitment and redeployment of staff.
- Escalate any deviations from SFIs to appropriate senior management.
TEAM DEVELOPMENT
- Provide coaching and mentoring support to the Resource team to improve the quality and effectiveness of the HR service and support their personal and professional development.
- Ensure that the HR team have annual appraisals, objectives, personal development plans and appropriate competencies and are provided with the opportunity to optimise their potential. Manage performance against delivery of their individual objectives.
DIRECTORATE CONTRIBUTION
- Work as a member of the HR Directorates senior management team to ensure achievement of the Directorates business plan objectives.
- Produce and contribute to Trust Board papers/Executive Committee team papers etc. in relation to HR functions and activity.
- Seek customer service feedback from designated areas of responsibility and implement recommendations to ensure service delivery improvements are delivered.
- Manage continuous improvement activity & new ways of working within the HR Directorate
- e.g. modernised working practices and the implementation of e-solutions to enable productivity and efficiency improvements.
Job description
Job responsibilities
HR SERVICE DELIVERY
- Provide professional direction, advice, guidance and support for managers on the broad range of Resourcing and HR administration services including effective workforce utilisation.
- Develop policies which reflect national and local policy and current legislative requirements. Manage the policy development process to ensure stakeholder engagement; governance requirements and dissemination/ training are included in all developments.
- Lead the Resource and HR Administration function to deliver an efficient and effective service which complies with legislation and NHS Employer guidance.
- Ensure delivery of HR services which are compliant with key inspection bodies e.g.
- NHSLA, CQC, Investors in People, internal audit. Ensure the provision and monitoring of evidence and data.
- Manage and develop the production, analysis and use of the HR and workforce management information to improve performance in line with the Trusts Performance Dashboard
- Develop and use key HR/ workforce management information to support activity/ interventions with directorates
- Lead significant change projects enabling tangible business and workforce benefits and achievement of the Trust Corporate Objectives.
- Work closely with the operational managers, finance and external stakeholders with proactively monitoring and reporting on resourcing spend and HR administration services.
- Lead on project management actions as required which contribute to the successful implementation and embedding of a resourcing function across the Trust
- Drive forward and ensure the delivery of the Trusts 5-year Recruitment and Retention strategy
- Deliver continuous improvement, service development and cost efficiencies within areas of responsibility whilst regularly reviewing performance against KPIs and SOPs in full
- Work in partnership with service leads to ensure the effective deployment of the right staff with the right skills at the right time to enable delivery of safe effective patient care.
- Facilitate systems and management information to enable Trust reporting on safer staffing levels.
- Responsible for job evaluation processes across the trust, ensuring compliance with policy, process and best practice and developing and maintaining stakeholder relationships to ensuring timely job evaluation.
- Responsible for attending meetings and representing the Trust as designated by the Assistant Director of HR in relation to job evaluation.
- Responsible for ensuring regular reviews of agenda for change matching happens, in line with agenda for change terms and conditions and changes to national profiles and sharing the knowledge across the wider HR team.
COMMUNICATION & STAFF INVOLVEMENT
- Develop and maintain effective internal and external communication networks to support the delivery of the HR team plan
- Support the Assistant Director of Human Resources in the implementation and monitoring of partnership working with trade union representatives
- Ensure that the Resource team are fully briefed and understand Trust HR & Workforce Strategy and Corporate Objectives
SERVICE IMPROVEMENT & CHANGE MANAGEMENT
- Together with the Heads of Human Resources Operations advise on aspects of change management within the Trust ensuring that proposals with resourcing implications are well thought through.
- Support managers with Resource issues arising from the modernisation/ service development of their service in the designated area of responsibility
- Lead the Resource function to deliver on trust wide initiatives/ strategy
FINANCIAL & BUDGETS
- Manage delegated budget relating for the HR department in line with Trust SFIs in full. Work in partnership with Assistant Director of Human Resources and designated Management Accountant for Corporate Services.
- Monitor adherence to SFIs in reference to approvals process for e.g. recruitment and redeployment of staff.
- Escalate any deviations from SFIs to appropriate senior management.
TEAM DEVELOPMENT
- Provide coaching and mentoring support to the Resource team to improve the quality and effectiveness of the HR service and support their personal and professional development.
- Ensure that the HR team have annual appraisals, objectives, personal development plans and appropriate competencies and are provided with the opportunity to optimise their potential. Manage performance against delivery of their individual objectives.
DIRECTORATE CONTRIBUTION
- Work as a member of the HR Directorates senior management team to ensure achievement of the Directorates business plan objectives.
- Produce and contribute to Trust Board papers/Executive Committee team papers etc. in relation to HR functions and activity.
- Seek customer service feedback from designated areas of responsibility and implement recommendations to ensure service delivery improvements are delivered.
- Manage continuous improvement activity & new ways of working within the HR Directorate
- e.g. modernised working practices and the implementation of e-solutions to enable productivity and efficiency improvements.
Person Specification
Qualifications
Essential
- Graduate Member of Chartered Institute of Personnel & Development (CIPD), gained through post graduate study
- Educated to degree level or equivalent experience.
- Evidence of continued professional development in employment related issues, such as employment law
- NHS Job Evaluation and Consistency panel trained or willing to undertake training
Knowledge & Experience
Essential
- Detailed understanding of resourcing issues and HR matters in an acute hospital setting
- Significant experience as an Resourcing / HR Manager/ equivalent within the NHS, including experience at a senior level
- Experience of complex case management
- Proven experience in improvement of recruitment processes
- Experience of working with staff side representatives in a change environment
- Proven experience of delivering complex HR projects within timescales and budget.
- Proven experience of working with senior leaders
- Management of change within a large and complex organisation
Skills
Essential
- Demonstrates ability to motivate team performance to achieve objectives.
- Well-developed leadership and motivational skills
- Capacity to operate and think laterally at strategic level and operational level
- Well-developed influencing and negotiation skills
- Evidence of personal insight and sound judgement
- Innovative and proactive approach to service improvement and change management
- Capacity to build and develop teams and maintain constructive working relationships at all levels and disciplines
- Excellent interpersonal and teamwork skills
- The ability to develop sophisticated workforce KPI dashboards
- The ability to analyse workforce productivity and efficiency data and develop pragmatic solutions and deliver
- Ability to motivate and lead a team
- Well organised, able to work under pressure and to deliver against deadlines
Person Specification
Qualifications
Essential
- Graduate Member of Chartered Institute of Personnel & Development (CIPD), gained through post graduate study
- Educated to degree level or equivalent experience.
- Evidence of continued professional development in employment related issues, such as employment law
- NHS Job Evaluation and Consistency panel trained or willing to undertake training
Knowledge & Experience
Essential
- Detailed understanding of resourcing issues and HR matters in an acute hospital setting
- Significant experience as an Resourcing / HR Manager/ equivalent within the NHS, including experience at a senior level
- Experience of complex case management
- Proven experience in improvement of recruitment processes
- Experience of working with staff side representatives in a change environment
- Proven experience of delivering complex HR projects within timescales and budget.
- Proven experience of working with senior leaders
- Management of change within a large and complex organisation
Skills
Essential
- Demonstrates ability to motivate team performance to achieve objectives.
- Well-developed leadership and motivational skills
- Capacity to operate and think laterally at strategic level and operational level
- Well-developed influencing and negotiation skills
- Evidence of personal insight and sound judgement
- Innovative and proactive approach to service improvement and change management
- Capacity to build and develop teams and maintain constructive working relationships at all levels and disciplines
- Excellent interpersonal and teamwork skills
- The ability to develop sophisticated workforce KPI dashboards
- The ability to analyse workforce productivity and efficiency data and develop pragmatic solutions and deliver
- Ability to motivate and lead a team
- Well organised, able to work under pressure and to deliver against deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
