Job summary
Working with the Assistant Director of Quality, the post holder will be part of the team responsible for Quality Standards and maintain the development and implementation of a comprehensive, integrated and assured approach to systems of evidence collection against the requirements of relevant external assessments.
This includes developing and leading the Trust Assessment and Accreditation Scheme (SOCAAS) across the organisation. Facilitating CQC and SOCAAS action and work plans for all areas identified for improvement, ensuring target dates are achieved and adhered to Trust wide, and that statutory requirements are met including those of CQC declaration and registration.
Main duties of the job
The postholder will monitor the quality of care provided by the nursing/ medical teams and will have a freedom to act on their behalf. This will involve holding colleagues to account by making appropriate peer to peer challenges or escalating to their line manager if there are any concerns, supporting and, where required leading, the implementation of remedial actions within clinical areas to ensure provision of safe care.
The postholder will support the staff providing expert advice, to ensure that patient experience is enhanced, and clinical standards are met. Provide effective input into the work of the Trust, to support the achievement of the Trust vision and values and work collaboratively with programme leads. Will act as a Quality Improvement Clinical Lead for colleagues providing appropriate support.
About us
The Secretary of State has approved the partnership between St Helens & Knowsley Teaching Hospitals and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
- CAREthat is evidence based, high quality and compassionate
- SAFETY that is of the highest standards
- COMMUNICATION that is open, inclusive and respectful
- SYSTEMS that are efficient, patient centred and reliable
- PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our achievements include:
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available
Job description
Job responsibilities
The post holder will:
- Provide assurance around compliance with regulatory and internal standards of care which includes for example, the quality aspects of the four CQC domains which include Responsive, Well Led, Caring and Safe.
- Benchmark services against national and regional clinical standards and patient experience agendas facilitating action and work plans for areas of weakness and ensuring they are completed by target dates.
- Ensure effective processes are in place to enhance the patient experience of care delivery.
- Work collaboratively with the Operational teams in delivering Quality Improvement Projects.
- Ensure that the teams are informed, trained and developed to provide a positive patient experience.
- Make a proactive contribution to planning for improving future services.
- Represent Trust regarding quality issues for the wider Trust and external stakeholders
- Implement and maintain mechanisms for communicating and sharing improvements in services and care.
- Actively promote and facilitate the development of a proactive patient safety, quality and improvement culture throughout the Trust.
- Coordinate and implement projects in accordance with the Quality, Safety Standards and Nursing Strategy and Patient Experience Strategy within the Trust.
- Be responsible for development of performance indicators against which patient safety, quality and quality improvement can be measured and continually improved.
- Be responsible for supporting the development of expertise in the use of patient safety and quality improvement tools and techniques.
- Act as a role model and promote Trust values & behaviours.
- Work closely with key stakeholders ensuring a seamless service.
- Promote best practice and implement quality improvement initiatives
- Be accessible to users of the service and be a representative for the Trust.
- To be a highly visible member of the senior team
Advert Date: 3rd November 2023
Closing Date: 12th November 2023 (Midnight)
Shortlisting: 15th November 2023
Interview Date: TBC
**Please note you will be required to participate in the on-call rota which includes evenings and weekends**
Job description
Job responsibilities
The post holder will:
- Provide assurance around compliance with regulatory and internal standards of care which includes for example, the quality aspects of the four CQC domains which include Responsive, Well Led, Caring and Safe.
- Benchmark services against national and regional clinical standards and patient experience agendas facilitating action and work plans for areas of weakness and ensuring they are completed by target dates.
- Ensure effective processes are in place to enhance the patient experience of care delivery.
- Work collaboratively with the Operational teams in delivering Quality Improvement Projects.
- Ensure that the teams are informed, trained and developed to provide a positive patient experience.
- Make a proactive contribution to planning for improving future services.
- Represent Trust regarding quality issues for the wider Trust and external stakeholders
- Implement and maintain mechanisms for communicating and sharing improvements in services and care.
- Actively promote and facilitate the development of a proactive patient safety, quality and improvement culture throughout the Trust.
- Coordinate and implement projects in accordance with the Quality, Safety Standards and Nursing Strategy and Patient Experience Strategy within the Trust.
- Be responsible for development of performance indicators against which patient safety, quality and quality improvement can be measured and continually improved.
- Be responsible for supporting the development of expertise in the use of patient safety and quality improvement tools and techniques.
- Act as a role model and promote Trust values & behaviours.
- Work closely with key stakeholders ensuring a seamless service.
- Promote best practice and implement quality improvement initiatives
- Be accessible to users of the service and be a representative for the Trust.
- To be a highly visible member of the senior team
Advert Date: 3rd November 2023
Closing Date: 12th November 2023 (Midnight)
Shortlisting: 15th November 2023
Interview Date: TBC
**Please note you will be required to participate in the on-call rota which includes evenings and weekends**
Person Specification
Qualifications
Essential
- Registered Clinical Professional
- Masters level qualification or evidence of equivalent knowledge and experience
- A proven track record of operational service management including staff management and change management
Desirable
- Evidence of a Leadership qualification
Knowledge & Experience
Essential
- Recent experience in senior clinical position
- Experience of implementing accreditation systems and understanding of the role of performance improvement
- Specialist knowledge and experience of CQC Fundamental Standards of Quality & Safety and inspection
- Experience in leading projects
Desirable
- Significant experience of risk management and a senior post
Skills & Abilities
Essential
- Ability to demonstrate effective leadership skills
- Be able to participate in Trust on call duties
- Ability to motivate self and others
- Ability to provide professional advice to other staff
Desirable
- Statistical analysis and presentation of information
Person Specification
Qualifications
Essential
- Registered Clinical Professional
- Masters level qualification or evidence of equivalent knowledge and experience
- A proven track record of operational service management including staff management and change management
Desirable
- Evidence of a Leadership qualification
Knowledge & Experience
Essential
- Recent experience in senior clinical position
- Experience of implementing accreditation systems and understanding of the role of performance improvement
- Specialist knowledge and experience of CQC Fundamental Standards of Quality & Safety and inspection
- Experience in leading projects
Desirable
- Significant experience of risk management and a senior post
Skills & Abilities
Essential
- Ability to demonstrate effective leadership skills
- Be able to participate in Trust on call duties
- Ability to motivate self and others
- Ability to provide professional advice to other staff
Desirable
- Statistical analysis and presentation of information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
